Yates Collision / Old Town Auto Body

4.8 (2,458reviews)
97%
500 N. Fayette St,  Alexandria,  VA  22314
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Shop AssistantSparkles

In operation 62 years, 8 years at this location.

Yates Collision Center is a family-owned auto repair business that has been in business for decades. Along, with many other businesses, Yates strives for an excellent customer service experience.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (2,458)

Likely to Recommend

Repair Quality

Since the repair, the entertainment center does not turn off when I power down and/or open and close the front door. Also, the interior lights no longer work when set to correspond with opening and closing the front door. Not sure if there are other issues. I am taking to the dealer to be checked out and fixed.

Customer Service

My Experience

Explained billing and follow up care. Very friendly.

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Repair Quality

Customer Service

My Experience

Thank you for your excellent work and great service!

My Experience

Very professional

My Experience

This is my first time utilizing this business. They are beyond professional. Friendly, timely, communicative, and quality work. I am very pleased.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you to Bryan for coordinating everything. I really appreciated your quick responses. The car was returned in beautiful condition. Thanks to everybody who had a hand in it.

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Customer Service

My Experience

Efficient and courteous service

My Experience

My Experience

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Repair Quality

Customer Service

My Experience

Bryan was great and kept me updated, and the work looks good. Thanks!

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Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Rhonda and Bryan were great at keeping me informed on the status of the vehicle and explaining the repairs. There may be some "orange peel" effect with the paint job, but Bryan assured me we can buff further if necessary once the paint fully cures.

Likely to Recommend

Repair Quality

Customer Service