York Coach Works Inc

5.0 (365reviews)
100%
1075 Rt 30 North,  Poultney,  VT  05764

All the latest tools and equipment... computerized frame measuring system, waterborne paint system, touch-less tire machine, wheel balancer and a down draft paint booth in a 11-bay collision shop. But all that is just fluff... what is really important is the on-going education and over 170 years of combined service of the four technicians. The technicians have pride in their work, as if they owned the business themselves. Your first stop is the front office and is handled by our 28-year employee, making it a smooth first step in the claims process, Remember, that any good shop will give you a lifetime warrantee, but we make it easy from the first day. No hassle, no surprised, just top-quality work done by a shop that is a proven winner. We are here on that day that "just can't get any worse".

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (365)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, professionalism, and friendly atmosphere. Repairs are frequently described as flawless, with color matching and bodywork returning vehicles to showroom or like-new condition. Many customers highlight the thoroughness of work, including interior and exterior detailing as a pleasant bonus. Timeliness is a recurring strength, with numerous customers noting their vehicles were completed ahead of schedule. Customers also appreciate being kept informed throughout the repair process via calls, texts, and emails. The seamless coordination with insurance companies and the use of OEM parts over generic alternatives are specifically called out as indicators of the shop's dedication to quality. Customers express strong loyalty and willingness to recommend the shop to friends and family, with many noting it as their only trusted repair destination.
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"... repair in progress and it is very impressive how meticulous the team is in quality repairs. Often they will use OEM parts as opposed to the ..." Read more
"I did not expect my damage to repaired so seamlessly. Color matched perfectly with an old 2013 model."
"Excellent work!! Paint blended perfectly!! Would highly recommend York Coach to anyone! Parts fit perfectly!!"
"Five Star company from start to finish. Very satisfied with the outcome of the bodywork. I won't go anywhere ..." Read more
"... Coach for collision work over the last few years, and they consistently deliver exceptional results. As a close-knit shop, they truly excel at customer ..." Read more
"Surprisingly managed to be done before the estimated repair time. And splendidly worked with my time schedule for pickup."
"It only took three days"
"On time!!"
"Always timely and thorough and efficient in repairs"
"We are happy that you were able to finish the car earlier than expected. The car looks amazing!!!"
"I am always kept up to date on progress of a repair and they are a preferred shop for me State Farm Insurance."
"... they truly excel at customer service, ensuring I am kept informed at every stage of the repair process. I highly recommend them for youll auto body needs. ..." Read more
"Awesome service, friendly staff and great communication. Got my car done within estimated timeframe and kept me updated. They made my car look brand ..." Read more
"Let me know exactly what was happening. Very transparent"
"They called me about the service and was not concerned that I would be late bringing it over as I needed a ride that was not at the original time ..." Read more

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Repair Quality

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They are exceptional

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Extremely professional and courteous. Outstanding work!

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Impeccable customer service.

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Very happy with the outcome of my vehicle! Fast and very friendly service

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Excellent job!!!

Customer Service

Customer Service was excellent!! Great people, everyone was so professional & friendly. Wendy is really knows her stuff & was great to work with when it came to questions being answered. SO FRIENDLY & down to earth people!

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Everything was great. They got my car back to me exactly when they said they would

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Everyone was very nice and helpful

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Repair Quality

The car looks like new

Customer Service

I was very pleased with the service that I got from Wendy in the office very happy with the way the car came out in a timely manner very impressed with the overall experience I had

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I will always carry a banner for York Coach now. This is my second estimate and first repair by them. And now I regret not coming to them for the first time.

Repair Quality

I did not expect my damage to repaired so seamlessly. Color matched perfectly with an old 2013 model.

Customer Service

With all my years dealing with automotive repair my interactions with York have far exceeded what I can expected. Polite and real, I never felt like I was being treated in bad faith. I’d give more than a 10/10 if I could.

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Great people who do great work

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Way and above my car looks amazing along with the detail that was done inside my car ! It hasn’t shined like this ever

Customer Service

Great service

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Repair Quality

All looks like brand new. The best body shop in the land hands down.

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Repair Quality

I’ve brought several vehicles to York Coach for collision work over the last few years, and they consistently deliver exceptional results. As a close-knit shop, they truly excel at customer service, ensuring I am kept informed at every stage of the repair process. I highly recommend them for you’ll auto body needs. You will not be disappointed!

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Great Job!!!

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Great!

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Excellent work!! Paint blended perfectly!! Would highly recommend York Coach to anyone! Parts fit perfectly!!

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They took care of every detail!! Great customer service!!

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They were wonderful! Very happy with their work!

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Definitely.

Repair Quality

I am 100 percent satisfied with the work that was done. The customer service was also exemplary. I would recommend to anyone.

Customer Service

Fantastic customer service.

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Repair Quality

Awesome job!!

Customer Service