Zappelli's Body Shop Inc

5.0 (666reviews)
100%
4914 Sonoma Hwy,  Santa Rosa,  CA  95409
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Shop AssistantSparkles

In operation 68 years.

Zappelli's Auto Body and Collision is a family-owned facility that has been proudly serving the Sonoma County community since 1958. We at Zappelli's are committed to providing our service with the highest integrity and quality. Our goal is to remove the stress associated with your vehicle repair, by assuring our customers that Zappelli's will go to extraordinary lengths to take care of all your collision-related concerns. Zappelli's is an I-CAR, Gold Class, certified facility. We work with all insurance companies, offering a lifetime warranty on our repairs as long as you own the vehicle, or as specified otherwise. Our staff has the experience to handle all your repair needs, from small dents to complex repairs. All of our equipment adheres to innovative standards and is regularly upgraded to meet the evolving demands of the automotive industry. With 62 years of experience in the automotive industry, we have the knowledge to ensure our customers have the best experience.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (666)

My Experience

My Experience

Service accomplished on time. Appreciated the updates on progress of repair. Also willingness to engage with insurance company. Car wash was a nice bonus.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very accommodating. Very clear explanations. Friendly staff. Helped with rental car by driving me to enterprise. Excellent service.

Likely to Recommend

The work is high quality. My car looks like new

Repair Quality

Very prompt and reliable service! Staff was friendly and went out of their way to help me out with a rental car.

Customer Service

See previous comments

My Experience

Thank you all so much !!

Likely to Recommend

They are the best !

Repair Quality

They are the best !

Customer Service

They are the best !

Returned Clean

My Experience

Brooke was amazing. Brooke kept me up-to-date with my vehicle what needed to be done and when it would be done. When I got my car, it looked wonderful and the team at Zappelli’s are great.

Likely to Recommend

Repair Quality

Brook and the shop people were great. Thank you for repairing my car😊

Customer Service

Brook and the shop people were great. Thank you for repairing my car😊

Returned Clean

My Experience

My car is perfect once again!

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Repair Quality

Customer Service

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I would highly recommend the care and service I received from Zappelli’s

Repair Quality

Such special care was given to me and my car. I’m so pleased with the repair.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

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Repair Quality

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Repair Quality

Great job and easy to work with.

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Repair Quality

Brooke was wonderful. Communicative and conscientious. The car took more time to be repaired than originally thought but the result is beautiful

Customer Service

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Repair Quality

It was fabulous…as always…😊😊

Customer Service

Always great

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Repair Quality

High quality work; quickly done. Friendly staff who worked well with Allstate. Complimentary delivery!

Customer Service

My Experience

Wonderfull work, honest people

Likely to Recommend

They did great work, they have a great history and it’s nice doing with a local, family owned company.

Repair Quality

Brook was very helpful during the whole process of getting my car repaired and I was completely satisfied with their repair work. My car was less than two years old and it looks as good as it was when I picked it on the showroom floor.

Customer Service

Brooke was very helpful during the whole process of getting my car repaired and I was completely satisfied with their repair work. My car was less than two years old and it looks as good as it was when I picked it on the showroom floor.

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My Experience

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Repair Quality

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Repair Quality

We like that they keep the car a bit longer to make sure it's done right.

Customer Service

Very attentive and thorough in scoping out and pricing the job.

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Repair Quality

Friendly people

Customer Service

Returned Clean