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Getting Started with Carwise™ Repair Status

Please choose the option which best describes you.

What do I need to do?

CCC ONE Repair Workflow customer using MyRepairUpdate.com

You are already enabled for the Carwise Repair Status service and there's nothing more you have to do.

CCC ONE Repair Workflow user (not enabled for MyRepairUpdate.com) or CCC ONE Estimating user

You will need to make a small configuration change in CCC ONE.

  1. Log into your CCC ONE unit
  2. Go to the Configure menu
  3. Select Profiles
  4. Then select your repair facility
  5. In the profile settings go to Repair Management and arrow down to the sub-menu for Repair Status
  6. Select Enable Customer Self-Service 
  7. Save the settings and close
  8. You should be ready to go

How does it work?

The following animated demonstration illustrates how to use Carwise with your customers. You will see how simple it is to set statuses.

view flash movie

What's next?

Now you just tell your customers they can check their repair status by either going to Check Repair Status page or by downloading the iPhone app or Android app.

Questions?

To contact us please go to our Contact Us page and chose the option which best describes you.

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Thank you for your interest.

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Have a Question? Feel free to call us at: (877) 208-6155