1st Choice Collision - Conroe
In operation 35 years, 4 years at this location.
1st Choice Collision has been proudly serving the Houston and the surrounding communities since 1991. 1st Choice Collision is a division of Car Crafters Collision LLC. Founded in 1982, our mission is to be the body shop of choice for customers, insurance companies, and employees, while providing the highest quality and safest repairs available today.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great communication and quality repair!
My Experience - 5.0/5.0 -
First choice collision has been exceptional in the handling and taking care of my Honda every question and every concern I had was dealt with professionally I am so pleased with the outcome of my repair my advisor, Ashlyn Grappe was just absolutely amazing and walked me through every step and kept me informed him what was going on with my vehicle. I will definitely recommend first choice collision to everybody that I know. Thank you again for the amazing job that was done on my Honda. I take a lot of pride and taking care of my car and I’m definitely so happy with the outcome. Thank you again Maggie Hannum.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
It’s quite a ways from where I live so most people will not travel that far
Repair Quality - 5.0/5.0 -
I can’t tell the difference in the paint or repair. I was pleasantly surprised how well it matched in color. I just hope the paint holds up. But since lifetime warranty I think it will be ok
Customer Service - 4.5/5.0 -
Overall it was good but there seemed to be a little miscommunication at the beginning
Returned Clean
Likely to Recommend - 5.0/5.0 -
I highly recommend 1st Choice Collision!
Repair Quality - 5.0/5.0 -
I was so impressed with 1st Choice Collision! They were very professional and fixed my car so fast! I would highly recommend them!
Customer Service - 5.0/5.0 -
Completely satisfied!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ashlyn and the 1st choice team were all great. Professional, informative, and made sure to send timely updates on the status of my vehicle. Repair work is phenomenal and the repairs look better than new.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Extremely friendly and provided timely communication throughout. Top notch service all around.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept me updated throughout the process and came in early on completion time. Staff is friendly and easy to communicate with.
Customer Service - 5.0/5.0 -
Staff is friendly and kept me updated throughout the repair
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic and prompt service!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service and the job was well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would like to thank First choice collision for all their help especially i would like to give thanks to Ashlyn Grappe for her outstanding customer service. She took the time to update me on the progress of my vehicle on a daily basis. On a skilled of 1-10, I would rate her 11 for a great job and professionalism. I would definitely recommend this place to my friends. Great Job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely would recommend
Repair Quality - 5.0/5.0 -
They were awesome Ashlyn and everyone there went above and beyond and truly appreciated that.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a great job, kept me well informed and got done earlier than expected. Great team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice group of people. Professional, kept me in the loop and finished sooner than expected!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ashlynn was great, she kept me updated and addressed my concerns. Work was completed within a couple days of the estimated completion date. I appreciate the communication with the insurance company and how quickly everything was completed. Wendy was also very sweet.
My Experience - 5.0/5.0 -
I was so impressed with the entire experience. Everyone was very friendly and helpful! And, so quick! Thanks so much for making my car repair so quick and easy
Likely to Recommend - 5.0/5.0 -
Definitely!
Repair Quality - 5.0/5.0 -
Friendly, helpful, quick, and went above and beyond!
Customer Service - 5.0/5.0 -
Extremely friendly and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and they did the repair professionally and in a timely manner.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service and text updates. The work is excellent and done in a timely manner. I highly recommend this business.