Crash Champions #0049 Lake Conroe

4.9 (3,665reviews)
96%
12645 Tx-105,  Conroe,  TX  77304
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In operation 11 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
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Reviews (3,665)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The communication experience was widely appreciated, particularly the regular text updates keeping customers informed throughout the repair process. Timeliness was a frequent highlight, with numerous customers pleasantly surprised by early completions. The welcoming and professional atmosphere was repeatedly commended, along with the seamless coordination with rental car services. A few customers noted areas for improvement, including occasional inconsistencies in automated text updates, minor oversights in repairs requiring return visits, and isolated instances of communication gaps - all shared directly from customer experiences.
AI-Generated from reviews written in the last 12 months
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"Amazingly quick service and the quality of everything was top notch"
"... informed via text and calls every step of the way. Everyone has complimented my car and said that it looks brand new. I'm completely satisfied with the repairs and most ..." Read more
"The service and estimate were spot on! Exceptional customer service"
"... kept me up to date on my car every step of the way. Everyone is very friendly and professional. I highly recommend Crash Champions!" Read more
"I am very pleased with the quality of the repair. They were excellent in all areas pertaining to receiving the vehicle and communicating throughout every step. I'm a new ..." Read more
"Extremely fast turn around, great work, car looks better than when I bought it new"
"Looks great and yall were finished a day early!! That deserves a raise for everyone!"
"repairs were done quickly, and vehicle delivered on or before when promised"
"Everyone was super nice and professional. My car was finished early, which was a nice surprise."
"I like the turnaround time as well as the quality of your work. Thank you"
"The Crash Champions team did everything right. The communication from your team, both phone and text, kept me informed of the progress and any questions I had were promptly ..." Read more
"Text messages to give updates during each part of the process was great"
"Repairs were made in a timely manner, communication by crash champions was stellar in their text msg updates daily, and very professional"
"... services, but good to know they take pride in their work. Received daily updates and thorough breakdown before the work began" Read more
"... interfaced with during repairs were very professional and the daily progress report was beyond what I anticipated. GOOD JOB!" Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Excellent communication throughout the process

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Looks brand new!

Customer Service

Very friendly and responsive and kept me well informed.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Smooth

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My vehicle looks brand new, not just on the outside but on the inside. It looks like it was taken with such care.

My Experience

Great service. Friendly. I’ll recommend you guys all day.

My Experience

Monica was outstanding!!! Work done looks Excellent Thank You!!!

My Experience

Great customer service and friendly staff! Very professional!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I’m so happy with the quality of the repair. You did a beautiful job. I don’t think I can trust my car to any other repair shop.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I’m very happy with the work done and the service was excellent.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Dustin made sure to keep me updated regularly. I am very pleased with the smooth process and the work done on my car. Thank you!

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