Crash Champions #0049 Lake Conroe

4.9 (3,629reviews)
96%
12645 Tx-105,  Conroe,  TX  77304
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In operation 11 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
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Reviews (3,629)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its high-quality repairs, with many noting their vehicles looked brand new upon return. Communication was a standout strength, with frequent text updates keeping customers informed throughout the repair process. Timeliness was another highlight, as numerous customers reported their vehicles were completed ahead of schedule. The friendly, professional, and knowledgeable staff received widespread appreciation. Complementary interior and exterior cleaning was a pleasant surprise for many. A few customers noted isolated concerns such as inconsistent automated text updates, minor items missed during repairs, and occasional difficulty reaching staff by phone, as mentioned directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"Amazingly quick service and the quality of everything was top notch"
"... informed via text and calls every step of the way. Everyone has complimented my car and said that it looks brand new. I'm completely satisfied with the repairs and most ..." Read more
"Extremely fast turn around, great work, car looks better than when I bought it new"
"The service and estimate were spot on! Exceptional customer service"
"Great experience! The quality of work by the body technician and communication of management was second to none. Ill be bringing ..." Read more
"Looks great and yall were finished a day early!! That deserves a raise for everyone!"
"Everyone was very professional, work was done within the time frame quoted and my car was washed and even cleaned in the inside - looked like I just ..." Read more
"I like the turnaround time as well as the quality of your work. Thank you"
"Everyone was super nice and professional. My car was finished early, which was a nice surprise."
"The repairs look outstanding. The vehicle was ready when I was told it would told it would be. I was kept up to date on the progress of the repair. ..." Read more
"The Crash Champions team did everything right. The communication from your team, both phone and text, kept me informed of the progress and any questions I had were promptly ..." Read more
"All the way through the process I was impressed with the service. They went above and beyond to make sure I was cared ..." Read more
"... interfaced with during repairs were very professional and the daily progress report was beyond what I anticipated. GOOD JOB!" Read more
"... all areas pertaining to receiving the vehicle and communicating throughout every step. I'm a new fan of Crash Champions!" Read more
"Repairs were made in a timely manner, communication by crash champions was stellar in their text msg updates daily, and very professional"

My Experience

Monica was excellent with customer service!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very good job done my Tacoma, looks brand new!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent professional service since the first contact! Kudos!!

My Experience

Communication was excellent. The services were outstanding and the truck looks great!

Likely to Recommend

Quick turn around and well informed on progression

Repair Quality

Customer Service

Constant communication

Kept me Informed?

Yes

Ready on Time?

No

My Experience

My daughter has said that her car looks great and is very happy with the work

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything was handled very professionally. There was a little problem with paint overspray, but that was taken care of. The work looks good.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

I only received texts…was told 3 different times it would be ready (by text only), and I was never told what needed to be repaired

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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