Crash Champions #0052 Spring

4.8 (9,808reviews)
96%
23530 I H - 45 North,  Spring,  TX  77373

In operation 17 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (9,808)

Customers say
Overall Customer Satisfaction
Customers consistently praised Crash Champions for outstanding service quality, clear and proactive communication, and timely repairs. Many highlighted that vehicles were returned ahead of schedule, often looking brand new. Staff were frequently described as professional, courteous, and attentive, with customers appreciating regular text and phone updates throughout the repair process. Several reviewers noted the seamless coordination with insurance and rental car companies. While a small number of customers mentioned occasional delays due to parts availability or quality concerns requiring return visits, these were generally resolved promptly and professionally. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend Crash Champions to friends and family.
Select to learn more
"Best experience ever! From start to finish, I was kept informed of progress daily. The car was ready before ..." Read more
"One word- integrity. In a business where there can be a lot of shortcuts, Crash Champions consistently ..." Read more
"I am completely impressed with the level of courtesy, knowledge, and professionalism from the staff at ..." Read more
"... shop in SE Texas - and there isnt a close second. Fantastic work, perfect paint match and exceptional & informative staff." Read more
"... phone or message. The work was done quickly, in fact, finished and ready for pick up 10 days early. At pick up, I was given explicit explanations on ..." Read more
"Early and that was a big deal. This is my sons truck and he is off to college in 3 days."
"... communication with me during the repair to my truck, and the work was completed days before expected. They were also a huge help in securing a rental. ..." Read more
"The updates kept uncertainty under control. The work was completed 8 days before expected."
"No, BUT they wanted to make sure the repair was perfect and wanted to get the car back in to make some minor adjustments. ..." Read more
"... an ideal experience with a car repair-this was it! I was kept well informed of all progress by phone or message. The work was done quickly, in fact, finished and ..." Read more
"The vehicle looks as good as new - good job! Very impressed with the communications from the team before, during and after the repair. Excellent customer ..." Read more
"I was well informed and updated throughout the whole process. Something that I have never experienced at other ..." Read more
"Communication was fantastic. I didnt have to wonder what the status was and they got done early!"
"I was informed as to the progress all along the way. Great communication. I would recommend Crash Champions ..." Read more

My Experience

Everything was wonderful.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Seems that I waited so long for a bumper and it’s not sitting correctly either- between the bumper and headlight you can see the opening.

Likely to Recommend

Repair Quality

It’s the same bumper I bought in there- they secured it more but for $2,300 I expected a new bumper and for the bumper to be sitting correctly

Customer Service

Returned Clean

My Experience

Brice was outstanding to work with. He kept me on formed every step of the way through the whole process. I was really impressed with his professionalism and honest response. The repairs look flawless! I will definitely be recommending Brice and Crash Champions team to all who are in need. Thanks again for turning a bad situation into an amazing experience!

Likely to Recommend

The whole process was a breeze. The professionalism displayed by the team was beyond expectations.

Repair Quality

Customer Service

Likely to Recommend

Great service

Repair Quality

Great service. My car looks brand new. My car is red and is a color hard to match. they matched it perfectly. They work with your insurance company so all I had to think about was getting my car back.

Customer Service

Cole is awesome. I received calls from him several times keeping me appraised to the timing on fixing my car plus I also received text messages noting the same.

Returned Clean

My Experience

Repair work was excellent. I am very pleased with the results.

Likely to Recommend

Repair Quality

I’m very pleased with the quality of the repairs. Customer service kept me well informed as the repairs process progressed.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Alex staed on top of status of repair and delivery was exactly as promised. Kudos to Crash Champions

My Experience

Brice was the best! He was very knowledgeable, professional, responsive and passionate about what he does. He went above and beyond. I will absolutely be back for any future repairs as needed. Thank you!

Likely to Recommend

Repair Quality

They were very polite and helpful. I will return for my next repairs

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Bryce was great! He kept us updated and was very professional!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Fast, friendly service. I was updated through the entire process. Car was returned cleaned and I truly appreciated that as a courtesy.

My Experience

I was well informed and updated throughout the whole process. Something that I have never experienced at other repair establishments. The gentleman who took care of me, was very courteous and informative. As I told him I mean no disrespect, but I hope I never have to see him again but not because of anything that you all did or didn’t do. I’m sure that you can understand lol. My vehicle is only a couple of months old and I was crushed when it was in need of bumper repairs due to someone backing into me. It has been restored and I can’t even tell anything ever happened. Thank you so much for a wonderful experience. I would definitely recommend your company to anyone who I might run across that needs this kind of repair.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would recommend all my family and friends to go there for repairs

Repair Quality

Repairs were great. Our vehicle looks like a brand new car from the previous damage.

Customer Service

I had a wonderful experience at crash champions. They took care of our vehicle from start to finish. Everything went smooth and they were very kind, personal, and professional.

My Experience

Had to bring vehicle back because tech forgot to put the headlight back in my truck

Likely to Recommend

Repair Quality

Customer Service