Crash Champions #0060 Conroe

4.8 (5,264reviews)
98%
2575 Interstate 45 N,  Conroe,  TX  77304
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In operation 15 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
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Reviews (5,264)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive communication, including regular text and phone updates throughout the repair process. Timeliness was a standout strength, with numerous customers highlighting that repairs were completed ahead of schedule. Staff friendliness and professionalism were frequently commended, and the complimentary interior and exterior detailing delighted many customers. A few customers noted areas for improvement directly from their comments, including occasional delays, minor paint or alignment issues upon pickup, and isolated instances where communication could have been more consistent.
AI-Generated from reviews written in the last 12 months
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"My car received outstanding body work and pearlescent paint match along with a full detail both inside and outside. ..." Read more
"... great experience with Crash Champions! They did a wonderful job on my repair — very quick, professional, and efficient from start to finish. The staff kept ..." Read more
"Outstanding work great professionalism friendly on time. Great follow ups. No complaints could not have done ..." Read more
"You wouldnt be able to tell the car was in a crash, all repairs done to perfection."
"... wish I knew how to get my car as clean as they did. The work to repair my fender is perfect!" Read more
"Excellent body work, paint match and service that only took half of the original lead time of 2-3 weeks."
"... took for me to have my truck returned to me was a really quick turnaround. The technicians did an excellent job. I love having body work done at your location." Read more
"My truck looked brand new once I got it back. It was even finished 8 days early."
"... posted frequently on status of my car repair amd was ready 5 days earlier than projected" Read more
"Thank you for making my car look beautiful again, in a timely manner."
"Crash Champions was professional, courteous and kept me up to date throughout the whole process. Their staff went above and beyond to assist me and ..." Read more
"Thank you for the exceptional, quick service. The text updates were particularly helpful. I have been extremely satisfied, from start to finish."
"Staff was informative, kept me up to date on progress of my car repairs, car was repaired as good as new and finished sooner ..." Read more
"Everything was done really well and so was the communication between me and the shop and they cleaned the inside as best as they could and Im very satisfied with ..." Read more
"Excellent service great communication fast turn around. Getting and dropping off the rental extremely easy."

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everyone was helpful, professional, and so kind. The process was quick and stress-free. Even the other customers were very kind. I was released from the hospital a few days prior. I was on a cane and trying to avoid a fall. The door was held open for me. One gentleman helped me up from my seat and even held my purse. I truly appreciate all the assistance that i received. The repair was quick and they kept me informed every step of the process.

Customer Service

The staff and the service was excellent. Even the other customers were very kind.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was very professional and friendly and y’all were great with updating me all the time about where y’all were on my car and y’all even finished it two weeks ahead of schedule and my car looks fantastic! I don’t have one bad thing to say everything was perfect and ran very smoothly

Likely to Recommend

Repair Quality

My car looks better than before!

Customer Service

Every single person I dealt with was very professional and super nice and helpful!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

From the very beginning, Teresa was extremely friendly and professional. The entire process from start to finish was seamless. I appreciate the text message updates and my car looks fantastic! Many thanks to the entire crew, I went home and immediately made a Facebook post about how pleased I am with Progressive, Crash Champions and Enterprise. Thank you so very much

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

All were very helpful especially Ricky who handled my repair. The car looks great and I am very satisfied with the repair work Cecilia Mccracken

Likely to Recommend

Repair Quality

They did an outstanding job in repairing my car

Customer Service

Always forthcoming and helpful

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

YOU HAVE NOT COMPLETED THE JOB. YOU ARECWAITING ON A PART, WHICH WILL COMPLETE THE JOB. AND I WAS NOT TOLD ABOUT THE PART UNTILL WE WERE PICKING UP THE VEHICLE. ALSO EARLIER TODAY YOUR SYSTEM SENT ME INFORMATION THAT WAS COMPLETLY FALSE!!!

My Experience

Likely to Recommend

Repair Quality

Great customer service, car looked like new

Customer Service

Great, Ricky was great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was actually surprised that the inside was cleaned up so nicely as well as the body of my car, and I really appreciate that so much because it's hard for me to get out alot of the time and going to the car wash is always something I never have time for. So it was such a nice thing to see and a very thoughtful thing for y'all to do. Thank you again for the great work y'all did.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great experience. 5 out of 5 stars.

My Experience

Teresa and Rickey were super helpful and incredibly hospitable during the whole process. They were prompt, communicative, and really enjoyed their jobs.

My Experience

Theresa and Dean were professional, knowledgeable and personable. My car looks like it was never damaged, and although I don’t know their names I want to recognize the quality of work performed by the specialists in the garage.

My Experience

Likely to Recommend

Repair Quality

Had to wait 5 days

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great job

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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