Demontrond Conroe

4.9 (1,572reviews)
97%
303 Ark Drive,  Conroe,  TX  77304
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Shop AssistantSparkles

In operation 73 years.

"Established in 1953. The DeMontrond® family business was established in Houston in 1953 but dates back to 1914 with the first Buick franchise in Texas. Our family of dealerships is an established group of family-owned and operated automobile and recreational vehicle dealerships serving the greater- Houston area from Conroe to Texas City."

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
I-Car
Jeep
Nissan
Ram

Reviews (1,572)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with particular appreciation for thorough communication throughout the repair process. Many highlight the professional and knowledgeable staff who keep customers well-informed with regular updates, photos, and messages. The quality of repairs receives excellent feedback, with vehicles often described as looking brand new or better than before. Customers frequently mention the attention to detail, including complimentary car washing and cleaning services. While most repairs are completed on time, some delays occur due to parts availability, which is generally understood when properly communicated. The shop has built strong customer loyalty with many returning customers and recommendations.
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"... the repair process and made everything seamless. The quality of the work exceeded my expectations — my vehicle looks brand new again. You can tell ..." Read more
"The car looks brand new!"
"Truck came back in better shape than it was, and everyone was very personable and friendly."
"... manufacturer representative for repairers of my vehicles. The quality of repairers and service is always up to OEM standards. The service is great." Read more
"They were amazing and accommodating. Excellent service"
"So amazing at communicating and following up to make sure I received her messages because we were ..." Read more
"They kept me up to date with pics and messages."
"Got text reminders throughout the entire process"
"... popped up and it wasn't ready by first date given. I was always notified." Read more
"was not informed at times requested. I had to initiate the request - I received a text my car was ..." Read more

My Experience

99 %.- but i get a warning message "unable to perform break assist - see manual" when I put car in reverse.

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Returned Clean

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Did a great job on my car repair. Took a little longer than I would have expected but the results were perfect

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Returned Clean

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Returned Clean

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The car looks amazing! Like I just drove her off the showroom floor.

Customer Service

They were great. Kept me informed and updated. Super friendly

Returned Clean

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Returned Clean

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My Experience

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My Experience

Chelsea and the whole team provided great service. Thank you.

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Returned Clean

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They were amazing and accommodating. Excellent service

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My Experience

Chelsea was great to work with!

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Returned Clean

My Experience

Chelsea was amazing! So was everyone including Enterprise car rental! Very pleasant experience from start to finish with car repair ! The car was amazing again and was extremely clean inside and out !

My Experience

I always choose the original manufacturer representative for repairers of my vehicles. The quality of repairers and service is always up to OEM standards. The service is great.

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Repair Quality

Great work and Chelsea even took the truck over to service to get maintenance done while waiting on parts.

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Returned Clean

My Experience

Great communication. No issues with any of part of the process.

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Chelsea was very helpful

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Returned Clean

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I am a returning customer very happy with your work

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I am a returning customer happy with your work

My Experience

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My Experience

DeMontrond kept me updated throughout the entire time my car was getting repaired. Chelsea was very helpful with everything. My car was finished by the approximated day they gave me and the car looked as if it’ was crashed into. They gave me all the instructions that i needed to follow.

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Repair Quality

My car looks like it wasn’t in a wreck. I got my car back at the estimated time frame that they gave me. Chelsea kept me updated throughout the entire process. Would definitely recommend this place!

Customer Service

Chelsea was great!

Returned Clean

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Repair Quality

It took longer than expected.

Customer Service