Demontrond Conroe

4.9 (1,584reviews)

96%

(936) 442-7240

303 Ark Drive, Conroe, TX 77304

96%

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303 Ark Drive
Conroe, TX 77304

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About Demontrond Conroe

See Photos

303 Ark Drive
Conroe, TX 77304

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 73 years.

"Established in 1953. The DeMontrond® family business was established in Houston in 1953 but dates back to 1914 with the first Buick franchise in Texas. Our family of dealerships is an established group of family-owned and operated automobile and recreational vehicle dealerships serving the greater- Houston area from Conroe to Texas City."

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:30 am - 6:00 pm
Tue	7:30 am - 6:00 pm
Wed	7:30 am - 6:00 pm
Thu	7:30 am - 6:00 pm
Fri	7:30 am - 6:00 pm
Sat	8:00 am - 1:00 pm

* Holiday hours may differ.

Chrysler

Dodge

Fiat

I-Car

Jeep

Nissan

Ram

Call

Website

Reviews (1,584)

Sort By:
Newest
Rating

945 Customers Rated

5 Stars

52.4% Complete

(830)
4 Stars

3.7% Complete

(59)
3 Stars

1.1% Complete

(18)
2 Stars

0.7% Complete

(11)
1 Star

0.4% Complete

(7)
< 1 Star

1.3% Complete

(20)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive communication, keeping customers informed at every stage through texts, calls, and updates. Timeliness was generally well-regarded, with several customers noting early or on-time completions, though a few mentioned delays due to parts availability or supply chain issues beyond the shops control. Customers highlighted the friendly, professional, and accommodating nature of the staff. Vehicle cleanliness upon return was a pleasant surprise for many. A small number of customers noted concerns including missing screws, a reported theft of personal items, air leaks, and fuel usage during the repair period, reflecting areas customers felt could be improved.

Select to learn more

Service Quality
Communication

"... the repair process and made everything seamless. The quality of the work exceeded my expectations — my vehicle looks brand new again. You can tell ..." Read more

"Very professional and polite in the office and repair job was perfect."

"... representative for repairers of my vehicles. The quality of repairers and service is always up to OEM standards. The service is great." Read more

"Repair was good minus few screws left off and some items stolen from my vehicle."

"Communication even if other issues popped up and it wasn't ready by first date given. I was always notified."

"was not informed at times requested. I had to initiate the request - I received a text my car was done several days after I picked it up"

"They are very awesome, keep you updated every step of the way!!"

"Communication was limited"

"... was repaired ahead of schedule and it looks great. I got a daily notification on the status of the repairs and the inside was cleaned as well. Excellent customer ..." Read more

Service Quality
Communication

Service Quality
Communication

"... the repair process and made everything seamless. The quality of the work exceeded my expectations — my vehicle looks brand new again. You can tell ..." Read more

"Very professional and polite in the office and repair job was perfect."

"... representative for repairers of my vehicles. The quality of repairers and service is always up to OEM standards. The service is great." Read more

"Repair was good minus few screws left off and some items stolen from my vehicle."

"Communication even if other issues popped up and it wasn't ready by first date given. I was always notified."

"was not informed at times requested. I had to initiate the request - I received a text my car was done several days after I picked it up"

"They are very awesome, keep you updated every step of the way!!"

"Communication was limited"

"... was repaired ahead of schedule and it looks great. I got a daily notification on the status of the repairs and the inside was cleaned as well. Excellent customer ..." Read more

Matt (RAM owner) reviewed 9/21/26

New front bumper has powder coating issue. Also, body panels were not re-assembled properly. Poor workmanship.

New front bumper has a quality defect in the powder coating. Panels around bumper not re-assembled properly. They are loose and sticking out.

Benita (Dodge owner) reviewed 9/14/26

Although the repairs were great, it took entirely too long for a minor repair. Then a part was left off and I had to go back for it to be installed. Other than that, no complaints.

Communication wasn't the best.

Jordan (RAM owner) reviewed 9/11/26

Diane (Volkswagen owner) reviewed 9/10/26

James (Toyota owner) reviewed 9/7/26

Very good

Kyle (Dodge owner) reviewed 9/2/26

Courtney was great to work with!

Greg (Jeep owner) reviewed 8/31/26

A great customer experience. My Jeep was repaired ahead of schedule and it looks great. I got a daily notification on the status of the repairs and the inside was cleaned as well. Excellent customer service.

Great customer service. I received daily status texts.

Christopher (Volkswagen owner) reviewed 8/24/26

Great results. Excellent service!

Great service. No complaints.

Michael (GMC owner) reviewed 8/20/26

Frans (Nissan owner) reviewed 8/17/26

Great service. Chelsea was so helpful

Great and prompt service. Very professional with good daily updates.

Chelsea was great

James (Volkswagen owner) reviewed 8/10/26

Second time working with Chelsea, she was great!

Alana (Ford owner) reviewed 8/6/26

99 %.- but i get a warning message "unable to perform break assist - see manual" when I put car in reverse.

My car is a Ford, but they still were able to complete the repair. Very happy.

Very accommodating and took great care to ensure everything was done properly.

Very friendly and thorough.

Andrea (RAM owner) reviewed 8/3/26

Chelsea was great, Lance with Enterprise was great, but the RAM owner is me, Aldon Lee Pell Jr.

The shop always does good work.

The windshield has a leak and it whistles when I drive. I have to call Chelsea at my break.

Chelsea was fantastic!!! Kept me informed all of the time! Thank you Chelsea!!!

Phillip (RAM owner) reviewed 7/29/26

Hoyt (Buick owner) reviewed 7/20/26

Did a great job on my car repair. Took a little longer than I would have expected but the results were perfect

Brithanny (Toyota owner) reviewed 7/16/26

Audrey (Jeep owner) reviewed 7/9/26

Matthew (RAM owner) reviewed 7/9/26

Charles (Dodge owner) reviewed 7/6/26

The car looks amazing! Like I just drove her off the showroom floor.

They were great. Kept me informed and updated. Super friendly

Javier (Volkswagen owner) reviewed 7/2/26

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Some insurance companies may want you to visit their Claims Center for an inspection before having your car repaired. You can do this, or you may leave your car at your auto body repair shop and ask that the insurance company inspect the car there.

Demontrond Conroe

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About Demontrond Conroe

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Reviews (1,584)

945 Customers Rated

My Experience - 0.0/5.0 -

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

Customer Service - 0.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 4.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 2.5/5.0

Repair Quality - 3.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -