Northside Collision Center

4.8 (148reviews)
100%
17925 N Freeway,  Houston,  TX  77090

In operation 73 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
GM
Kia
Volkswagen

Reviews (148)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, seamless communication, and timely repairs. Many highlighted that their vehicles were completed ahead of schedule and returned looking brand new. The team was frequently commended for being professional, courteous, and attentive throughout the entire repair process. Customers appreciated being kept informed via calls and texts at every stage. A few customers noted areas for improvement, including instances where proactive updates were lacking and repairs were delayed, requiring them to follow up themselves. Overall, the vast majority of customers expressed high satisfaction, with many stating they would return and recommend the shop to others.
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"... decision I could have made. The service was amazing — great, open communication and a very friendly staff made the entire process painless." Read more
"... an extra clean and shine. They looked brand new. That body work showed zero signs of an accident. And, it was completed in a much shorter timeframe ..." Read more
"They performed a fantastic job on the repairs. The car looked great!! Satisfied customer."
"Your team was professional efficient And very courteous. We chose DeMontron collision as opposed to the repair ..." Read more
"Vechical was done in timely manner. The body work was outstanding! Customer service was top notch!!"
"... work showed zero signs of an accident. And, it was completed in a much shorter timeframe than expected. Thank you, thank you, thank you!!" Read more
"Completed 3 days early"
"The entire process was streamlined and they delivered when they said they were going to be done"
"... was very pleased with the repair to my car. I was told it would take 2 weeks and was pleased that it less time. The gentleman with whom I spoke was very polite ..." Read more
"1 week late"
"The text updates were right on track"
"had to reach out myself for updates"
"... done! The staff was very friendly and professional. I was updated consistently with the progress of my vehicle. I would definitely recommend!" Read more

My Experience

They were very transparent about all that was happening with my car and I’m more than satisfied with my car.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

great customer service... I'm very satisfactory work so far...

My Experience

Keep me informed all the way till time to pick up Did a great job on repair.

Likely to Recommend

Repair Quality

Good communications and excellent body repair

Customer Service

Keep me informed all thru repair process

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

As always, great job. Ernesto kept me updated every step of the way and my vehicle was returned to me before the estimated date. The team at DeMontrond Collision is highly recommended.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

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Returned Clean

My Experience

ERNESTO Ramirez did a great job and kept me up-to-date on all details.

Likely to Recommend

Repair Quality

Ernesto is awesome! Thanks.

Customer Service

Returned Clean

My Experience

Your team was professional efficient And very courteous. We chose DeMontron collision as opposed to the repair shop that we were advised to use from the insurance company. Thank you.

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Repair Quality

Customer Service

Returned Clean

My Experience

Ernesto kept in contact with me throughout the entire process of having my car repaired. He even knew when my rental was coming up for return. Highly recommend. My car looks brand new!

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Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Great service and communication- made a difficult process easy. Would bring my car here again in a heartbeat

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Repair Quality

Customer Service

Returned Clean

My Experience

Ernesto and staff were awesome!! Ernesto went out of his way to make sure i was up to date and set excellent expectations.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean