1st Choice Collision - Conroe
In operation 35 years, 4 years at this location.
1st Choice Collision has been proudly serving the Houston and the surrounding communities since 1991. 1st Choice Collision is a division of Car Crafters Collision LLC. Founded in 1982, our mission is to be the body shop of choice for customers, insurance companies, and employees, while providing the highest quality and safest repairs available today.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already have, sent Rene Weems.
Repair Quality - 5.0/5.0 -
Ashlyn and Cody were awesome to work with. They were able to get my Vehicle parts ordered and had the repairs done fast. I didn’t have to deal with the Insurance or Rental Co much as they truly handled it all. Great folks and company. Excellent Customer Service!
Customer Service - 5.0/5.0 -
Excellent Customer Service and Communication.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
I love the way the car finally turned out; however, the issues around faulty parts and delay after delay cost me in terms of rental. It does look amazing, so the wait of over a month is worth getting the car back in working condition. Thanks.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Dan took control and delivered a great repair. I was also impressed on how they delivered the car so clean and detailed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dan and his team did a great job in a timely manner. Everyone was courteous and professional. The facility was very clean
Customer Service - 5.0/5.0 -
Dan and Crystal were quick to respond when I had a question.
Returned Clean
My Experience - 5.0/5.0 -
I am satisfied with your work thank you so much I am really happy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service and communication throughout the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
I’d recommend them if the customer doesn’t want any communications from them.
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
The repair work was a 10 however, their communication with me was 5. I was told on 4 separate occasions they would call me back, not one call back. Either call me and say you don’t have that information yet or don’t tell me you’ll call me.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Due to a back order on trim for the car, we are waiting on, it has been ordered but not shipped at this time. Overall super friendly and helpful staff from start to end
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
1st Choice is the only company I would ever use! They are professional thorough and nice!
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Repair looked great! No issues!
Customer Service - 5.0/5.0 -
Everyone is very responsive
Returned Clean
Likely to Recommend - 3.5/5.0 -
Overall good experience. Staff was great - polite and patient
Repair Quality - 3.5/5.0 -
Repairs were great! Only issue was how long it took for relatively minor repairs.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ashlyn was a great help scheduling and arranging the drop off and repairs of my car. Everything went as arranged am very pleased with their workmanship and completing the repairs ahead of schedule. Will definitely let friends and associates know about 1st Choice.
Likely to Recommend - 5.0/5.0 -
Definitely!!
Repair Quality - 5.0/5.0 -
1st. Choice did a great job and the people were very accommodating. They had the car completed quickly and beautifully! Ashlyn was great! Thank you!
Customer Service - 5.0/5.0 -
Ashlyn was terrific!!!