228 Collision & Towing

4.9 (87reviews)

95%

(228) 346-7248

5445 Lower Bay Rd, Bay Saint Louis, MS 39520

95%

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5445 Lower Bay Rd
Bay Saint Louis, MS 39520

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About 228 Collision & Towing

See Photos

5445 Lower Bay Rd
Bay Saint Louis, MS 39520

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 4 years.

Professional Collision Center, providing quality collision repair for the Southern Mississippi Gulf Coast

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Chrysler

Dodge

Fiat

GM Basic

Honda

Hyundai

I-Car

Infiniti

Jeep

Kia

Nissan

Ram

Call

Website

Reviews (87)

Sort By:
Newest
Rating

65 Customers Rated

5 Stars

69% Complete

(60)
4 Stars

1.1% Complete

(1)
3 Stars

2.3% Complete

(2)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

2.3% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than before the accident. The staff is widely recognized for being professional, friendly, and knowledgeable. Timeliness is a strong highlight, with numerous customers receiving their vehicles ahead of schedule. Communication throughout the repair process is frequently commended, with customers appreciating regular updates. A few customers noted minor concerns such as paint imperfections, a near-empty fuel tank upon return, and one instance of a vehicle returned in worse condition, reflecting areas customers feel could be improved.

Select to learn more

Service Quality
Timeliness
Communication

"... with no visible signs of repainting or repair work. The craftsmanship and attention to detail are truly exceptional, and my vehicle looks as good as new." Read more

"The staff were really friendly and helpful. They did a beautiful job on my car!"

"The car came back to us just as good, if not better, than it was before the accident."

"Terrific communication! Repairs were perfect, as if accident never happened"

"My truck was sent back to me in worse condition than when it was sent to repair shop.It has been ..." Read more

"Great service, job was complete and on time.Staff very friendly and helpful, knowledgeable too!"

"It was ready before time"

"... repaired extensive under carriage and front end damage, all in well under what I thought would have been a reasonable time frame." Read more

"Delayed few weeks due to shortage of parts and weather conditions. Fuel tank empty when returned, unsatisfactory"

"... businesses. The repair was done to my satisfaction, the timing to repair was fast and the staff was courteous and knowledgeable. I hope the need to return never ..." Read more

"... repairs, they kept me informed every step of the way. Their communication was excellent, and I always knew the status of my vehicle. I truly appreciated their ..." Read more

"Terrific communication! Repairs were perfect, as if accident never happened"

"Great communication, and very detailed thank you all!!"

"They notified me when they started In the middle of repairs and at the end."

"Great communication and response times."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... with no visible signs of repainting or repair work. The craftsmanship and attention to detail are truly exceptional, and my vehicle looks as good as new." Read more

"The staff were really friendly and helpful. They did a beautiful job on my car!"

"The car came back to us just as good, if not better, than it was before the accident."

"Terrific communication! Repairs were perfect, as if accident never happened"

"My truck was sent back to me in worse condition than when it was sent to repair shop.It has been ..." Read more

"Great service, job was complete and on time.Staff very friendly and helpful, knowledgeable too!"

"It was ready before time"

"... repaired extensive under carriage and front end damage, all in well under what I thought would have been a reasonable time frame." Read more

"Delayed few weeks due to shortage of parts and weather conditions. Fuel tank empty when returned, unsatisfactory"

"... businesses. The repair was done to my satisfaction, the timing to repair was fast and the staff was courteous and knowledgeable. I hope the need to return never ..." Read more

"... repairs, they kept me informed every step of the way. Their communication was excellent, and I always knew the status of my vehicle. I truly appreciated their ..." Read more

"Terrific communication! Repairs were perfect, as if accident never happened"

"Great communication, and very detailed thank you all!!"

"They notified me when they started In the middle of repairs and at the end."

"Great communication and response times."

Erin (Nissan owner) reviewed 9/15/26

Service was great. My car is like new!

Sean (Ford owner) reviewed 9/10/26

Great communication and repair looks great

Al (GMC owner) reviewed 9/10/26

Good job done what they said

Annette (Toyota owner) reviewed 9/3/26

Excellent body work in a very timely manner. I was updated regularly on the progress of the repair.

Bernice (Lexus owner) reviewed 8/27/26

Good job!

They did a great job. I was totally satisfied with the work they did.

Terry (Toyota owner) reviewed 8/26/26

The team did a great job. I would recommend. Lakeshore Collisin to others .Thanks for a job well done .

Kristin (Kia owner) reviewed 8/20/26

No complaints.

Very nice

Adam (Nissan owner) reviewed 8/17/26

The car came back to us just as good, if not better, than it was before the accident.

We were regularly updated

Christina (Chevrolet owner) reviewed 8/13/26

Adrien (Hyundai owner) reviewed 8/13/26

Adam and his team were fantastic!! I will definitely recommend 228 collision to my friends.

Luther (Hyundai owner) reviewed 8/7/26

Adam and his team at 228collision were the absolute best to work with. Well worth the hour and a half drive. Nonly did they make sure every detail was covered and my interactions with the insurance company were very minimal, they also completed the work 2 weeks earlier thoriginally quoted. It looks and drives like the first day I drove it home from the dealership. I would highly recommend them to all of my friends and family!

Diana (Hyundai owner) reviewed 7/31/26

My vehicle came back to me looking like it came off the showroom floor. I can’t thank Adam and everyone else that had a hand in the repairs enough. Great job all around.

The repairs were completed so flawlessly that it’s impossible to tell there was ever any damage. The paint matches perfectly, with no visible signs of repainting or repair work. The craftsmanship and attention to detail are truly exceptional, and my vehicle looks as good as new.

My vehicle came back looking like it just rolled off the showroom floor. It was a pleasure doing business with Adam. He went above and beyond to make sure my vehicle was repaired properly and that every detail was taken care of. His professionalism, attention to detail, and commitment to excellent customer service made the entire experience stress-free. I highly recommend Adam and his team to anyone needing quality repairs.

Thomas (Ford owner) reviewed 7/21/26

Everything came out perfect.

Katie (Honda owner) reviewed 6/26/26

February (Honda owner) reviewed 6/23/26

228 Collision did a great job! I’m 100% satisfied, Thanks!

Perry (Chevrolet owner) reviewed 6/22/26

Deon (Chevrolet owner) reviewed 6/17/26

I am so pleased with the workmanship and the craftsmanship that I was show throughout the process… I am beyond pleased and grateful of the choice I made with going with 228 fro my repairs…

Paul (Nissan owner) reviewed 6/15/26

My truck was sent back to me in worse condition than when it was sent to repair shop.It has been sent back.Hope it is done right this time

Totally unsatisfied.

Kim (Volkswagen owner) reviewed 6/4/26

Already suggested it to a few ppl

Very informative and very easy to work with.

Emily (Nissan owner) reviewed 5/29/26

Adam was very accommodating. My car looks awesome! Thank you so much!

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

228 Collision & Towing

Get an AI powered repair cost prediction

Schedule an estimate appointment

Explore easy payment plans powered by Sunbit

About 228 Collision & Towing

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (87)

65 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 0.0/5.0 -

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0

Customer Service - 0.5/5.0 -

Returned Clean