228 Collision & Towing

4.9 (79reviews)
95%
5445 Lower Bay Rd,  Bay Saint Louis,  MS  39520
Bot
Shop AssistantSparkles

In operation 4 years.

Professional Collision Center, providing quality collision repair for the Southern Mississippi Gulf Coast

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
GM
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (79)

Customers say
Overall Customer Satisfaction
Customers consistently praise 228 Collision for outstanding repair quality, with many noting their vehicles looked showroom-new upon return. The shop receives high marks for transparent, proactive communication, keeping customers informed at every stage. Timeliness is frequently highlighted, with several customers receiving their vehicles ahead of schedule. Staff professionalism, friendliness, and attention to detail are recurring themes. Customers also appreciate the cleanliness of returned vehicles, often describing them as detailed to perfection. A few customers noted areas for improvement, including one instance where a vehicle was returned with air bubbles under the paint, another where the fuel tank was nearly empty on return, and one case where a vehicle was returned in worse condition than before repair - all flagged directly by customers.
Select to learn more
"The staff were really friendly and helpful. They did a beautiful job on my car!"
"... lid. I was told to come back anytime to resolve. The professional paint job was well done. I have had positive comments wherever i go in the ..." Read more
"Totally unsatisfied."
"... estimate I received from 3 collision repair businesses. The repair was done to my satisfaction, the timing to repair was fast and the staff was ..." Read more
"There's a lot of air bubbles underneath the paint on the door that was repaired."
"The repairs were completed before the due date. More than I couldve asked for! Looks like I have ..." Read more
"... businesses. The repair was done to my satisfaction, the timing to repair was fast and the staff was courteous and knowledgeable. I hope the need to return never ..." Read more
"Got it back sooner than expected."
"3 days early"
"Delayed few weeks due to shortage of parts and weather conditions. Fuel tank empty when returned, unsatisfactory"
"... they kept me informed every step of the way. Their communication was excellent, and I always knew the status of my vehicle. I truly appreciated their honesty, ..." Read more
"Top tier Adam went above and beyond and stayed in continual communication with me throughout the process!"
"Terrific communication! Repairs were perfect, as if accident never happened"
"Great communication and response times."
"They notified me when they started In the middle of repairs and at the end."

My Experience

Adam and his team were fantastic!! I will definitely recommend 228 collision to my friends.

My Experience

Likely to Recommend

Repair Quality

Adam and his team at 228collision were the absolute best to work with. Well worth the hour and a half drive. Nonly did they make sure every detail was covered and my interactions with the insurance company were very minimal, they also completed the work 2 weeks earlier thoriginally quoted. It looks and drives like the first day I drove it home from the dealership. I would highly recommend them to all of my friends and family!

Customer Service

Returned Clean

My Experience

My vehicle came back to me looking like it came off the showroom floor. I can’t thank Adam and everyone else that had a hand in the repairs enough. Great job all around.

Likely to Recommend

Repair Quality

The repairs were completed so flawlessly that it’s impossible to tell there was ever any damage. The paint matches perfectly, with no visible signs of repainting or repair work. The craftsmanship and attention to detail are truly exceptional, and my vehicle looks as good as new.

Customer Service

My vehicle came back looking like it just rolled off the showroom floor. It was a pleasure doing business with Adam. He went above and beyond to make sure my vehicle was repaired properly and that every detail was taken care of. His professionalism, attention to detail, and commitment to excellent customer service made the entire experience stress-free. I highly recommend Adam and his team to anyone needing quality repairs.

Returned Clean

My Experience

Everything came out perfect.

My Experience

My Experience

228 Collision did a great job! I’m 100% satisfied, Thanks!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I am so pleased with the workmanship and the craftsmanship that I was show throughout the process… I am beyond pleased and grateful of the choice I made with going with 228 fro my repairs…

My Experience

My truck was sent back to me in worse condition than when it was sent to repair shop.It has been sent back.Hope it is done right this time

Likely to Recommend

Repair Quality

Customer Service

Totally unsatisfied.

Returned Clean

Likely to Recommend

Already suggested it to a few ppl

Repair Quality

Very informative and very easy to work with.

Customer Service

Returned Clean

My Experience

Adam was very accommodating. My car looks awesome! Thank you so much!

Likely to Recommend

Repair Quality

228 Collision was a great choice!! Adam was wonderful to deal with and kept in touch to let me know what was going on with my car repair and when it was ready to go! Great facility as well!!😊

Customer Service

Returned Clean

My Experience

Adam was very kind & professional. He explained the process, kept me updated on my repairs. I’d recommend this business.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Done when and how it was discussed.

My Experience

Well done

Likely to Recommend

Every day

Repair Quality

Customer Service

Very happy

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

One of the best body shops I’ve ever dealt with.

Likely to Recommend

Repair Quality

One of the best shops I’ve ever dealt with

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Excellent repairs Looks brand new

Returned Clean

My Experience

I had the best experience with 228 Collision & Towing! They did a phenomenal job fixing my car after it was backed into, and I actually like my car again. They not only fixed the damage, but they also washed and polished it, and it doesn’t look dusty and old anymore. Adam was professional and kind, and he kept me updated throughout the duration of its stay at their shop. A+ business!

Likely to Recommend

Repair Quality

Everything about 228 Collision is an A+. The building is beautiful & clean, the manager Adam is personable and knowledgeable, and my car repairs took no time. The work is gorgeous and perfect. They polished my car up and gave my headlights a good scrubbing, so now my car looks better than it has in a long time. I will definitely use them again.

Customer Service

Returned Clean