Caliber - Bay St Louis

4.9 (1,479reviews)
98%
1203 Hwy 90,  Bay St Louis,  MS  39520

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,479)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs described as flawless, professional, and restoring vehicles to like-new condition. The team received high marks for proactive communication, with many customers appreciating regular text and phone updates throughout the repair process. Timeliness was a frequent highlight, as numerous customers noted their vehicles were completed ahead of schedule. The welcoming and courteous atmosphere made stressful repair situations feel manageable. A few customers noted areas for improvement, including occasional delays, quality control concerns on specific repairs, and requests for more advance notice when completion dates changed.
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"Repair quality was excellent. I cant tell the difference between the repair and the rest of the car"
"Perfect in every way. Not only the repairs but the detailed clean- up on the entire vehicle. Looks like ..." Read more
"No doubt the best. Although it was a minor repair, I cant even tell there was any damage. I recommend Caliber Collision for any type of damage. Very professional.Awesome ..." Read more
"The people are nice but cant seem to get quality work from their employees and dont QC a thing."
"The part of my vehicle that was fixed does not look good. There is a gap where it was replaced and then the ..." Read more
"... to insure that my vehicle was fully repaired and returned to me ahead of schedule." Read more
"The entire crew was amazing, my car was done a week before expected! 1010!!"
"... professional and kept me posted with the progress. Finished ahead of schedule. I would recommend anyone to yall." Read more
"Car was laid up in the repair shop for nearly 3 weeks for a very minor repair and shop was not concerned ..." Read more
"Caliber was great at informing every stage of the repair of my car. Everyone I spoke to were very very very helpful ..." Read more
"... car was clean, ready to go within a short time, and the management contacted me to keep me updated on everything!" Read more
"... caliber collision, until I picked it back up, Caliber kept me informed of my trucks progress every step of the way. Their customer service is second to none. They even ..." Read more
"Great communication Every step of the process"
"... they were taking care of a member of their family! They called and texted me each week to keep me updated. They had my truck finished quickly and on time. ..." Read more

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Wouldn't hesitate to recommend caliber.

Repair Quality

Fast, courteous, great communication, and great looking work.

Customer Service

Kept me informed through the whole process.

Returned Clean

My Experience

Monte was awesome in keeping me informed about the progress. The car turned out perfect. The vehicle was ready several days early. Your operation was impressive! Everyone performed with perfection starting with Lucy❤️❤️❤️

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A great experience!

Repair Quality

Thanks to Lucy and Monte it was a pleasure! They are great and so was my vehicle. Thanks to the entire crew❤️

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Returned Clean

My Experience

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All of the individuals that worked my claim were very professional and completely fair with my spouse and I and we are very grateful.

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My Experience

The text that I received about telling about the progress

My Experience

Great job and worked with my schedule

My Experience

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My Experience

On time repair, great customer service, and a good quality repair as well. Paint work was great and body work was great also

My Experience

The Caliber team was courteous and professional. They went above and beyond to insure that my vehicle was fully repaired and returned to me ahead of schedule.

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My Experience

Monty and Lucy were terrific…. They carefully explained everything and were so professional and personable… and the guys in the shop really went the extra mile … the car turned out beautiful

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Repair Quality

Everyone was great and really went the extra mile… thanks to Lucy and Monty

Customer Service

Returned Clean

My Experience

They kept me informed about the process of my repair. Monty was fantastic

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The crew is very professional

Repair Quality

Very satisfied. Car looks amazing

Customer Service

They were very efficient and kept you informed on the progress of your vehicle

My Experience

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My Experience

Very good service from beginning to end. Always kept me informed

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My Experience

I really appreciated not only the text updates but the personal phone calls with updates from the manager Monty. The repair job is beautiful and flawless. 5 stars 🌟 🌟 🌟 🌟 🌟. I thank everyone there for taking care of my vehicle.

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My car was clean, ready to go within a short time, and the management contacted me to keep me updated on everything!

Customer Service

The management maintained great communication with me.

Returned Clean

My Experience

Great job.

Likely to Recommend

Repair Quality

Great job and ahead of schedule. I recommend without exception.

Customer Service

Returned Clean