Caliber - Gulfport - 25th Ave

4.8 (2,481reviews)
96%
3100 25th Ave,  Gulfport,  MS  39501

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,481)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs that left vehicles looking brand new, often completed ahead of schedule. The team received strong recognition for professionalism, friendliness, and a customer-first attitude throughout the repair process. Regular text and phone updates were widely appreciated, keeping customers informed at every stage. Several customers highlighted the seamless coordination with rental car services as an added convenience. A few customers noted isolated concerns such as overlooked damage, missing items, or paint inconsistencies, reflecting areas where attention to detail could be further strengthened according to their direct feedback.
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"... the job a day early. When I picked up my vehicle, it looked like the accident never happened. Very pleased. After the paperwork work was done I asked if the ..." Read more
"I can't even tell that there was a repair! The work is perfect. More than that, I am blown away by the customer service. ..." Read more
"The repair quality was outstanding. Couldn't tell the dents were ever there."
"Totally satisfied with their first class work and service."
"Always high quality work . They cut no corners at all top notch !"
"... job on my auto repair! I dropped my car off, was given an estimate of 2 weeks to repair. Exactly 1 week, I was back in the road. I would recommend Caliber Collision ..." Read more
"Had my damaged fixed like it never happened and got my vehicle back to me quickly. Everyone was friendly and professional."
"Very timely! Awesome communication."
"Freaking phenomenal! Got my SUV fixed a week faster than projected. Timely updates that kept me well informed. Overall 1010!"
"The repair was way ahead of the schedule. When I picked up the car, I couldn't tell that the ..." Read more
"... experiences when dealing with Caliber Collision. I was updated on the status of my car repair just about everyday. They made everything from dropping off my car, to ..." Read more
"They kept me apprised of what was going on,I really appreciated that!!"
"... experience was excellent, from drop off to pickup. Informed me through the whole process. Thanks for the great service" Read more
"... Collision!!! Thank you for a job well done on my Hyundai, the communication and overall customer service was spectacular." Read more
"Repair time was reasonable. The text updates were very helpful."

My Experience

The staff was extremely courteous and very helpful as well as understanding of when payday fell on the week. Thank you for everything your shop did for my Husbands car.

My Experience

better communication

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Returned Clean

My Experience

Great professional. Great service kept me updated the entire time.

My Experience

Would recommend anyone that needs there car repair after an accident

Likely to Recommend

The fact that they contract out most of the work to other companies puts you at the mercy of those contractors and that’s ultimately what kept me without a vehicle for months.

Repair Quality

Body work looked great but my axle/suspension is not fully fixed. The truck is now pulling hard to the right to the point where I have to use excess force to keep it straight and the whole truck shakes periodically when getting up to higher speeds on the interstate. I will be contacting caliber on this issue.

Customer Service

Staff was very nice and informative.

Returned Clean

My Experience

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My Experience

Car looks like it did before the arzhole did a hit and run to my vehicle. I would suggest these people to others. Thank you for fixing my ride…

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Repair Quality

Customer Service

My Experience

I’m Mona … that’s my car.. but was very happy with staff and work done to my vehicle.. plus quick service

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Repair Quality

But my name is Mona

Customer Service

Call me by my name Mona

My Experience

My car was not returned as the repair was not completed and or attempted to be given back scratched and paint had been chipped that was not caused by the accident. Bumper did not sit flush. I refused acceptance of the car

My Experience

Blake was terrific He kept me informed and was great to work with . He made it super easy with the rental car also Overall it was a great experience Cindy Riemann

Likely to Recommend

Yes I would

Repair Quality

Blake our service Tech. was great to work with. He was knowledgeable and told me exactly what to expect and how long the repair would take. He and the Lady upfront helped make the Rental car requirement so easy..... I highly recommend them.

Customer Service

Very efficient and courteous. Also very helpful in assisting with the Rental Car agency.

Returned Clean

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My Experience

I was completely satisfied with the work done on my Honda Odyssey. Blake and the office staff were very professional.

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Returned Clean

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They did a phenomenal job on the 22 Camry back in 22. It was brand new too I guess but this 2012 Nissan frontier getting fixed in 2026 as well the Nissan was just an older vehicle

Repair Quality

You guys did a 2022 Camry 2 to 4 months old maybe my wife had hit somebody at 65 miles an hour she T-bone them they pulled out in front of her. It was a Peter one y’all had around July June June July y’all had it for a couple months, y’all did a great job on that one, but it was a brand new car for Perez Willie and April Perez now I got that 2012 Nissan frontier that was just in there and I brought it to the same shop thinking they would have the same quality work and the workmanship don’t compare. Looks like two different shops worked on them all the body lines and stuff on that Camry was perfect almost the first time couple few little minor things I mean it was a major crash T-bone 65 miles an hour right dead side of the car hit so hard to busted the windshield in the car but once we got it back, all we had to do is get a few things adjusted this truck the headlights the night we got it one fogged up the hood was sunk in a half inch below the side quarter panels. All the rivet stole the plastic together and the molding in the thunder well underneath and home and I guess the plastic grill itself and all that all those clips broke so once I got home meanwhile my dad was having issues and having to get him to the doctor. He fell and broke his foot and got infected. I couldn’t drive my truck down here because all of my grill and front bumper of my truck was pulling and bouncing with the road and dragging hanging on the road so I didn’t drive it as much. My stereo guy told me that it seemed as if that the dash has been pulled apart to some extent because all of a sudden my Apple Pay car wasn’t working just fine before the little accident I had after the accident now it doesn’t hardly work only way to replace. It is a whole new Head unit the mirrors and stuff on the passenger side where the most damage was I guess they had to take the door off in the rearview mirror which and I guess this is why they don’t work on 15 year-old trucks 14-year-old trucks because they don’t go back together but I mean you would think if you see something raised up you could put something to hold it down so to speak or a plastic rivet or bolt and something that’ll hold fall apart when you get down the road, I don’t even know what to say I’ve called Steve the guy handling the claim. I couldn’t even tell you how many times and left a message. I’ve lost count and he’s just not worried about getting back with anybody apparently because the month he has not called me back one time Steve Williams did not so I don’t know. I hate to complain, but the truck was good. Went in you know some of the. Then when I took him the show and fix all that stuff from dragging on the ground so I could use it that Friday evening to go to the hospital to see my dad. I showed him the hood, Mr. Steve. Looks like to me I’m not a professional however I know my way around the shop and tools and hammers, welding machines, compressors sheet metal body tools to get a shape of one and sit there and beat a piece of metal around it or run metal in wheel or something to get a right well that was a brand new hood. They put on my truck brand new and it didn’t have a hood in it until it came back daddy’s seen the dent right off the bat they did the family did but what do you do what you complaining saying stuff or no? I just really wanna get it fixed.

Customer Service

Customer service was great I guess maybe it was the knowledge that the customer said wasn’t very knowledgeable or couldn’t answer questions never called back the whole month that I had the truck now I’ve got a truck but a custom painting gray hood on it. It’s got a dent right in the middle right square in the front where somebody put their hand down and amateur bodyguard just starting out and help her maybe somebody angry. They didn’t wanna work on the truck. I don’t know, but we can’t afford brand new vehicles they should take care of the vehicle that they have in hand or if they just can’t do the job they should tell you.

Returned Clean

Likely to Recommend

Repair Quality

Very quick turnaround

Customer Service

Kept me up to date