Caliber - Biloxi

4.9 (1,554reviews)

97%

(228) 388-2868

1746 Popps Ferry Rd, Biloxi, MS 39532

97%

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1746 Popps Ferry Rd
Biloxi, MS 39532

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About Caliber - Biloxi

See Photos

1746 Popps Ferry Rd
Biloxi, MS 39532

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (1,554)

Sort By:
Newest
Rating

1,235 Customers Rated

5 Stars

71.4% Complete

(1110)
4 Stars

5.7% Complete

(89)
3 Stars

1.3% Complete

(20)
2 Stars

0.5% Complete

(7)
1 Star

0.2% Complete

(3)
< 1 Star

0.4% Complete

(6)

Customers say

Overall Customer Satisfaction

Customers consistently praise Caliber Collision for exceptional customer service, with staff being described as professional, friendly, and caring. The quality of repairs receives outstanding feedback, with vehicles looking like new and paint matching perfectly. Communication is highly valued, with regular updates via text and phone calls keeping customers informed throughout the repair process. Timeliness is generally excellent, with many repairs completed ahead of schedule. The front desk service and repair coordinators receive particular recognition for their helpfulness and professionalism. Customers appreciate the stress-free experience and attention to detail, including vehicle cleaning upon completion.

Select to learn more

Service Quality
Timeliness
Communication

"... positive coming from a bad wrecked car situation, top notch service!" Read more

"... Caliber Collision team did a fantastic job once again. Everyone was very professional, accommodating, and attentive to my needs which resulted in an total ..." Read more

"Outstanding service and exceptional staff. Thank you for making my car repairs a stress-free ..." Read more

"Their work is topnotch!! Quality work with exceptional customer service! Best service ever!"

"First class operation from start to finish! Loved the superb customer service. I recommend highly!!"

"Early"

"Almost a month early"

"Before I was expecting really! Great job!"

"It was early and the work was correct."

"Actually, it was ready earlier than expected"

"Every day or two updates always"

"Informed via text and phone calls."

"The shop kept me informed every step of the way"

"Via email as it progressed"

"By text messages and calls"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... positive coming from a bad wrecked car situation, top notch service!" Read more

"... Caliber Collision team did a fantastic job once again. Everyone was very professional, accommodating, and attentive to my needs which resulted in an total ..." Read more

"Outstanding service and exceptional staff. Thank you for making my car repairs a stress-free ..." Read more

"Their work is topnotch!! Quality work with exceptional customer service! Best service ever!"

"First class operation from start to finish! Loved the superb customer service. I recommend highly!!"

"Early"

"Almost a month early"

"Before I was expecting really! Great job!"

"It was early and the work was correct."

"Actually, it was ready earlier than expected"

"Every day or two updates always"

"Informed via text and phone calls."

"The shop kept me informed every step of the way"

"Via email as it progressed"

"By text messages and calls"

John (Honda owner) reviewed 7/31/26

Caliber Collision performed a great job wit my car and Josh was fantastic with contacting throughout the process. 👍🏼👍🏼👍🏼

Jerry (Chevrolet owner) reviewed 7/31/26

Thanks for the updates and going the extra step

Fantastic service

Charles (Oldsmobile owner) reviewed 7/30/26

Brian (Hyundai owner) reviewed 7/30/26

Excellent paint match and repairs! Like it never even happened! 👍🏻

Samantha (Buick owner) reviewed 7/30/26

Marc (Toyota owner) reviewed 7/27/26

Billy (Chevrolet owner) reviewed 7/27/26

Work was done complete and looks great!

Lawrence (Lexus owner) reviewed 7/27/26

Great job. Great correspondence when car was in the shop. Wish they could’ve done a better job removing the chalk off the car. Definitely would recommend to others.

Great job. They can do a little better with removing chalk off the car. Other than that, car looks great. Will highly recommend .

J (Nissan owner) reviewed 7/27/26

Very professional with repairs and excellent customer service.

Etta-Lynn (Kia owner) reviewed 7/26/26

Micheal (Chevrolet owner) reviewed 7/24/26

Monica (Toyota owner) reviewed 7/24/26

Looks like new

Michele (Chevrolet owner) reviewed 7/23/26

Linda (Mercedes-Benz owner) reviewed 7/23/26

Kimbell (Chevrolet owner) reviewed 7/23/26

Some unfinshed work , I Belive Caliber Collision reaching out to me to Fix the Problem . Makes me fill a lot Better Standing Behind this and My Satisfaction . Thank You for That

Bart (Honda owner) reviewed 7/22/26

Lien (Lexus owner) reviewed 7/20/26

I like it.

Great job.

Lynrose (Jeep owner) reviewed 7/18/26

Jakaya (Toyota owner) reviewed 7/17/26

Joe (RAM owner) reviewed 7/16/26

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Insurance deductibles are typically paid when picking up your vehicle. Check with your auto body repair shop before arriving to understand what payment types they accept.

Caliber - Biloxi

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Biloxi

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,554)

1,235 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 3.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0

Customer Service - 3.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0