Caliber - Biloxi

4.9 (1,634reviews)

98%

(228) 388-2868

1746 Popps Ferry Rd, Biloxi, MS 39532

98%

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1746 Popps Ferry Rd
Biloxi, MS 39532

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About Caliber - Biloxi

See Photos

1746 Popps Ferry Rd
Biloxi, MS 39532

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (1,634)

Sort By:
Newest
Rating

1,308 Customers Rated

5 Stars

71.8% Complete

(1173)
4 Stars

5.9% Complete

(96)
3 Stars

1.3% Complete

(22)
2 Stars

0.5% Complete

(8)
1 Star

0.2% Complete

(3)
< 1 Star

0.4% Complete

(6)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, professional staff, and excellent repair results. Many highlight that vehicles were returned looking brand new, with meticulous attention to detail including complimentary cleaning and vacuuming. The team is widely recognized for clear, frequent communication through texts, calls, and emails, keeping customers informed at every stage. Repairs are frequently completed ahead of schedule, and the seamless coordination with insurance and rental car companies is appreciated. A few customers noted occasional delays due to parts availability or calibration requirements, and some mentioned initial communication challenges, but these were largely resolved to satisfaction. Overall, the shop earns high praise for turning stressful situations into positive, stress-free experiences.

Select to learn more

Service Quality
Timeliness
Communication

"... companies suck, not having my car for a month sucks, but Caliber Collision is the only positive coming from a bad wrecked car situation, top notch service!" Read more

"All aspects of our vehicle repair were completed in a timely and professional manner. We were updated on the progress ..." Read more

"... to keep me updated on the status of my repairs and my repairs were completed ahead of schedule. My car repairs are perfect and they returned my car cleaned too. ..." Read more

"Absolutely the best customer service Ive ever experienced. I always leave fully satisfied. Caliber listen to ..." Read more

"I am very impressed with the quality of the work and the period of time it took."

"... Collision. They kept us informed every step of the way. The job was completed perfectly and ahead of schedule." Read more

"Actually, it was ready earlier than expected"

"For the work that was needed on my vehicle, everything was done in a timely manner and the car looks new again. Very professional and timely on the updates ..." Read more

"Over a week sooner than what was promised. I was ecstatic to have my car back"

"There were a lot of repairs but the car was back to us in a timely manner."

"... were completed in a timely and professional manner. We were updated on the progress throughout the process. The communication and handover with the rental car ..." Read more

"We liked how they communicated with us throughout the process via texting"

"Absolutely the best customer service Ive ever experienced. They contacted me frequently with updates on the process of repairs to my vehicle and any changes that needed ..." Read more

"Staff at Biloxi Caliber are incredible communicators."

"Completion date was a moving target and communicated inconsistently with me and insurance company."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... companies suck, not having my car for a month sucks, but Caliber Collision is the only positive coming from a bad wrecked car situation, top notch service!" Read more

"All aspects of our vehicle repair were completed in a timely and professional manner. We were updated on the progress ..." Read more

"... to keep me updated on the status of my repairs and my repairs were completed ahead of schedule. My car repairs are perfect and they returned my car cleaned too. ..." Read more

"Absolutely the best customer service Ive ever experienced. I always leave fully satisfied. Caliber listen to ..." Read more

"I am very impressed with the quality of the work and the period of time it took."

"... Collision. They kept us informed every step of the way. The job was completed perfectly and ahead of schedule." Read more

"Actually, it was ready earlier than expected"

"For the work that was needed on my vehicle, everything was done in a timely manner and the car looks new again. Very professional and timely on the updates ..." Read more

"Over a week sooner than what was promised. I was ecstatic to have my car back"

"There were a lot of repairs but the car was back to us in a timely manner."

"... were completed in a timely and professional manner. We were updated on the progress throughout the process. The communication and handover with the rental car ..." Read more

"We liked how they communicated with us throughout the process via texting"

"Absolutely the best customer service Ive ever experienced. They contacted me frequently with updates on the process of repairs to my vehicle and any changes that needed ..." Read more

"Staff at Biloxi Caliber are incredible communicators."

"Completion date was a moving target and communicated inconsistently with me and insurance company."

Rodney (Hyundai owner) reviewed 10/29/26

Jane (Lincoln owner) reviewed 10/26/26

Marty (Ford owner) reviewed 10/26/26

Jacob (Toyota owner) reviewed 10/23/26

Amazing job and wonderfully polite. Fan for life.

Very communicative and friendly

Diana (Buick owner) reviewed 10/22/26

Team Caliber has definitely provided great service from the start, Ms. Angela at the front desk, Mr. Tom providing the first estimate and Mr. Burt who provided weekly status of repairs toward the completion date. All are much appreciated to make an accidents happen experience to a stress free repairs of my vehicle. Thank you Team Caliber

John (Chevrolet owner) reviewed 10/19/26

Jeremy (Nissan owner) reviewed 10/12/26

Harriet (Chevrolet owner) reviewed 10/9/26

Tyson (Dodge owner) reviewed 10/5/26

Really like angela

Liz (Toyota owner) reviewed 10/5/26

Great service. Everything was explained in order to fix my car. Extremely happy with the results.

Great customer service

Extremely satisfying

Ashlee (GMC owner) reviewed 10/5/26

Katie (Nissan owner) reviewed 10/5/26

Very nice!

Joshua (Toyota owner) reviewed 10/5/26

William (Dodge owner) reviewed 10/2/26

Since the front bumper is an aftermarket one in my opinion it looks tacky not being alined properly. I am talking with Allstate to get it fixed, as well as my local caliber collision center. Thank you

Everyone there is nice

Herbert (Chevrolet owner) reviewed 10/2/26

Exceptional customer service. I will highly recommend their services to my friends and others who may require assistance.

Several of my friends turn to your services whenever they need assistance.

Outstanding Customer Service

Keep up the amazing work from the reception desk all the way to the management team and entourage! You're doing truly wonderful, and your efforts are appreciated.

Kiayanna (RAM owner) reviewed 10/1/26

Mary (Dodge owner) reviewed 9/30/26

Grace (Lexus owner) reviewed 9/28/26

Ronald (GMC owner) reviewed 9/28/26

Terry (Subaru owner) reviewed 9/28/26

From day one of our car repair process we were completely at ease with the ability of professionals at Caliper Collision. They kept us informed every step of the way. The job was completed perfectly and ahead of schedule.

All aspects of our vehicle repair were completed in a timely and professional manner. We were updated on the progress throughout the process. The communication and handover with the rental car company was seamless. Caliber Collision did an excellent job for us.

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I-CAR and ASE are the two most recognized auto collision repair training and certification bodies in the auto body industry.

Caliber - Biloxi

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Biloxi

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,634)

1,308 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0