Caliber - Biloxi
1746 Popps Ferry Rd,
Biloxi,
MS
39532
USA
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, professionalism, and attention to detail. Repairs were frequently described as flawless, with vehicles returned looking brand new and paint matches noted as perfect. The front desk team received high marks for being welcoming, knowledgeable, and thorough in explaining the repair process. Communication was a standout strength, with customers appreciating frequent updates via text, email, and phone calls throughout the repair process. Many noted their vehicles were completed ahead of schedule, and several highlighted the added touch of receiving their cars cleaned and vacuumed. A few customers noted areas for improvement directly from their experiences, including inconsistent updates early in the process, repair timelines extending beyond initial estimates, and occasional minor issues discovered at pickup that required follow-up visits. Overall, the vast majority of customers expressed high satisfaction, with many stating they would return and recommend the shop to friends and family.
Select to learn more
Service Quality
"... companies suck, not having my car for a month sucks, but Caliber Collision is the only positive coming from a bad wrecked car situation, top notch service!"
Read more
"... to keep me updated on the status of my repairs and my repairs were completed ahead of schedule. My car repairs are perfect and they returned my car cleaned ..."
Read more
"Caliber's staff is outstanding. They are attentive to their customers and provide top notch service. I couldn't be happier with my experience."
"... recommend Caliber Collision in Biloxi MS if you need a competent experienced and informative facility to repair structural damage to your vehicle."
Read more
"... repaired. From start to finish, the team demonstrated exceptional dedication, clear communication, and top-quality service. Your hard work and attention to detail made ..."
Read more
"We liked how they communicated with us throughout the process via texting"
"Caliber Collision did a great job fixing my truck. The updates throughout the job were great and they were easy to communicate with. Truck came back quickly and ..."
Read more
"Staff at Biloxi Caliber are incredible communicators."
"Absolutely fantastic communication while my truck was in the shop got multiple updates a week. Truck looks brand new ..."
Read more
"At the beginning, we wasnt getting our phone calls returned and things just felt like it kept getting ..."
Read more
Bryan
(Nissan owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0 -
Very friendly
Repair Quality - 5.0/5.0 -
Very good service so for i see they are the best
Customer Service - 5.0/5.0 -
Very good service
Returned Clean
Heather
(Nissan owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful job and the unexpected detailing was a great bonus!
Customer Service - 5.0/5.0
Michael
(BMW owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jacob
(Toyota owner)
reviewed 9/11/26
My Experience - 5.0/5.0 -
The repairs were done very well. Looks like there was never a crash. Burt Rabby and Jerry made sure I was taken care of and they communicated about the status of the vehice thoroughly. I would recommend a friend here.
SHARE
Jay
(BMW owner)
reviewed 9/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Eloise
(Cadillac owner)
reviewed 9/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jason
(GMC owner)
reviewed 9/8/26
My Experience - 5.0/5.0 -
Great experience! Huy, kept me well informed at every step, and presented options clearly, including with costs. He took great care from start to finish, and everyone went above and beyond. I highly recommend these guys!
SHARE
Sally
(Toyota owner)
reviewed 9/7/26
My Experience - 5.0/5.0 -
Ive posted a Google review expressing my great satisfaction with your work. Again, many thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Robyn
(Mazda owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Bill
(Toyota owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Dawn
(BMW owner)
reviewed 9/4/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Dorman
(RAM owner)
reviewed 9/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Steven
(Kia owner)
reviewed 9/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Ashley
(Hyundai owner)
reviewed 9/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Roy
(Land Rover owner)
reviewed 8/31/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Ty
(GMC owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Mildred
(Toyota owner)
reviewed 8/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Devon
(Ford owner)
reviewed 8/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
2Ndlt Davi
(Toyota owner)
reviewed 8/28/26
My Experience - 5.0/5.0 -
Some minor detailing issues but overall the vehicle got repaired to original configuration
SHARE