Caliber - Ocean Springs
4127 Bienville Blvd,
Ocean Springs,
MS
39564
USA
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for outstanding service quality, clear communication, and impressive turnaround times. Many highlight that repairs were completed ahead of schedule, with vehicles returned looking brand new. Staff are frequently described as friendly, professional, and knowledgeable, going above and beyond to ensure a smooth, stress-free experience. Regular text updates throughout the repair process are a standout feature appreciated by many. A small number of customers noted concerns around paint matching, incomplete repairs, or communication gaps, reflecting areas customers themselves identified for improvement.
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Service Quality
"Great work. I can't see how they even fixed it. Very good quality."
"This was the best repair experience EVER. Professional and thorough. My repair was done a lot quicker than I expected ..."
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"... absolutely to our satisfaction. I'm overly fussy but they truly met our expectations. The crew was very courteous and respectful. We hope we never need their expertise ..."
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"... until you drive your repaired vehicle off the lot! Great craftsmanship in their work and a ten year warranty for their parts and paint job. I am thoroughly impressed ..."
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"Great repair job!! Great communication and text updates! I'm only dissatisfied with the mess left in my trunk ..."
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"... the best. I received text message with updated & my car was ready 2 weeks ahead of schedule. Anytime I had a question they were quick to answer ..."
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"Very Timely Updates! Vehicle was ready 2 weeks ahead of projected repair!"
"... work. cannot say enough. What a fantastic experience. The repair was done over the holidays, and I cannot thank them enough for their timeliness. Great Job!"
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"Work was excellent, completed before ETA, staff was professional and courteous."
"Great quality and done quicker than expected"
"... Ocean Springs has an amazing status system where regular updates are provided along the entire process of the repair so that someone always knows how things are going."
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"... but infrequent enough that I didnt feel pestered; every message had a purpose. The staff were polite but funny, personable, and truly made me feel like they cared ..."
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"... top notch in every sense of the word. From their exemplary customer service to their dedication to their communication...can't ask for better service."
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"Thank u for your service, the communication was so Awsome I would highly recommend this shop"
"Outstanding, Caliber kept informed throughout the entire process"
Bridgett
(Chevrolet owner)
reviewed 9/21/26
My Experience - 5.0/5.0 -
That’s it A JOB WELL DONE
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Anisha
(Dodge owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Brad
(Ford owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Mary
(GMC owner)
reviewed 9/21/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Bryan
(Toyota owner)
reviewed 9/21/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Shirra
(Chevrolet owner)
reviewed 9/18/26
My Experience - 5.0/5.0 -
They were kind and courteous, texting me updates constantly along the way! Working with caliber has been a breeze! They even kindly vacuumed out my entire car which is amazing and quite the feat with the dirt my kids make! Thank you so much for your hard work and the amazing experience
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Vanessa
(Chevrolet owner)
reviewed 9/18/26
My Experience - 5.0/5.0 -
Great job! Very timely, informative, and kind.
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Martin
(Hyundai owner)
reviewed 9/17/26
My Experience - 5.0/5.0 -
The text updates are great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like new
Customer Service - 5.0/5.0 -
I like updates in text form. Customer service is great. Staff is great.
Alyssa
(Honda owner)
reviewed 9/15/26
My Experience - 5.0/5.0 -
Everyone was very helpful, friendly and kind. You guys did a great job. Thank you!! :)
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Scott
(Honda owner)
reviewed 9/14/26
My Experience - 5.0/5.0 -
Work was completed ahead of schedule and very well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Kesha
(Toyota owner)
reviewed 9/14/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
There was one little dent that wasn’t covered with the insurance that I wasn’t happy with, it’s why I can’t do a 10 but everything else went smooth. I wish I could have gotten a rundown on that before I was at the lot (I was told about it while inspecting the car).
Customer Service - 5.0/5.0
Kellie
(Honda owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Devante
(Ford owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Barbara
(Lexus owner)
reviewed 9/10/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Victoria
(Land Rover owner)
reviewed 9/10/26
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
My rear door handle does not work properly since I had door repaired
Customer Service - 5.0/5.0
Melvin
(BMW owner)
reviewed 9/10/26