Classic Collision Ocean Springs

4.9 (268reviews)
98%
3412 Bienville Blvd,  Ocean Springs,  MS  39564

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Ocean Springs, MS is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (268)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many highlighting the professionalism, friendliness, and helpfulness of the staff. Repair work was frequently described as excellent, with vehicles returned looking brand new or better than expected. Communication stood out as a major strength, with customers appreciating regular text and email updates throughout the repair process. Timeliness was another highlight, as many repairs were completed ahead of schedule. Customers also appreciated the thoroughness of vehicle cleaning upon return. A few customers noted isolated concerns around repair quality and delays, which they attributed largely to external factors such as parts availability or insurance processes.
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"The customer service was extremely good and helpful in all areas. So very happy that I chose Classic Collision."
"Great customer service and workmanship, These guys were easy to work with and did a fabulous Job, my truck couldnt look better!"
"... filed my claim till the time I picked up my car, every bit of communications and contact with classic collision was nothing but absolute professional. They even went to the extent of cleaning my tundra ..." Read more
"Staff is engaging, friendly, and super professional. They could not have been more helpful"
"... recommend always answer when call everyone is friendly great quality work 1010 can not ask for a better crew and business to choose" Read more
"I was very pleased to get my car back in 2 days."
"Truck was ready about 10 days before the completion date and CLEANED!"
"No delays, delivery was prompt and complete."
"They promised it would be done by Friday and I picked it up on Thursday"
"Very Fast Turnaround Process"
"Communication was beyond what I could have hoped for! I never had to wonder what phase my car was in, as I was updated on a regular basis."
"The team called me an informed me on every step an process they were taking to complete the job"
"Received text notifications at every stage of process."
"... process and made everything easy and stress-free. Their communication was excellent, and they went above and beyond to make sure my car looked perfect. I truly appreciate ..." Read more
"... getting the repairs done as quickly as you possible. I really like the fact that you kept us informed through text messages during the time that you had our vehicle. That was ..." Read more

My Experience

Did a wonderful repair job & went above & beyond with the clean up afterwards. I would definitely recommend..

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Subaru looks great! The staff are extremely friendly and knowledgeable. Hopefully I won’t need any repairs but if I do I’ll go back. I will definitely recommend Classic Collision.

Likely to Recommend

Definitely will recommend.

Repair Quality

Car looks great!

Customer Service

Everyone I dealt with was very friendly and knowledgeable! Definitely will recommend!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very satisfied with work, time to complete repairs. Thanks for a good job.

Likely to Recommend

Repair Quality

Great service and work. Very courteous staff .thanks

Customer Service

Returned Clean

My Experience

Incredible customer service!! Our paint job is perfect and the interior was cleaned too! Thank you!!!

Likely to Recommend

I will recommend Classic Collision to everyone in need of a paint and body shop! Great people!

Repair Quality

Incredible customer service and perfect paint and repair work. This place is top-notch!

Customer Service

Best customer service, everyone was friendly and very professional!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

No complaints over here! Great work and very accommodating to the clients!

Returned Clean

My Experience

Excellent communication, Quick Service, looks as good as factory. Thank you

My Experience

Identified the problem, ordered required parts, then completed the repair within cost and schedule

Likely to Recommend

Repair Quality

Went in for check, advised of problem ordered parts advised when available, scheduled appointment and job completed as scheduled

Customer Service

Returned Clean

My Experience

everything was handled very efficiently. The staff could not have been more helpful or knowledgeable. Great experience overall and very satisfied!

Likely to Recommend

Repair Quality

Great customer service and workmanship, These guys were easy to work with and did a fabulous Job, my truck couldn’t look better!

Customer Service

Likely to Recommend

Repair Quality

Very satisfied! Great customer service, Lee was great to work with and they did amazing work!! Our vehicle looks brand new!

Customer Service

Awesome!

Returned Clean

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Repair Quality

Customer Service

Lee is fantastic. You’re lucky to have him

Returned Clean

My Experience

Likely to Recommend

Yes I will retell my friends

Repair Quality

Tgis was a very pleasant experience. Much enjoyed the updates on the stages my car was going through.

Customer Service

The personnel were very nice and accomedatibg.

Returned Clean

Likely to Recommend

There shop is Quality at its best an know short cuts

Repair Quality

James an his team did an amazing job on my car the turnaround process was extremely fast keep up the good work guys...

Customer Service

From the time I walked in the door James an his team were working to accommodate me...

Returned Clean

Likely to Recommend

Repair Quality

did a great job of repairing my truck!

Customer Service

Lee explained what was needed and how much it would be

Returned Clean

My Experience

Thank you

Likely to Recommend

Repair Quality

I was hopping that the scratch on back side of car would have been buffed out for a a complementarily bonus Other than that the whole atmosphere was a very pleasant experience and I will always go back and I will always recommend

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for getting our vehicle in right away and getting the repairs done as quickly as you possible. I really like the fact that you kept us informed through text messages during the time that you had our vehicle. That was very much appreciated. Thank you again for getting the repairs completed on our vehicle.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean