Classic Collision Biloxi

4.9 (421reviews)

99%

(228) 207-2431

1636 Popps Ferry Rd, Ste M13, Biloxi, MS 39532

99%

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1636 Popps Ferry Rd, Ste M13
Biloxi, MS 39532

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About Classic Collision Biloxi

See Photos

1636 Popps Ferry Rd, Ste M13
Biloxi, MS 39532

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Biloxi, MS is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

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Ford

Jeep

Ram

Tesla

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Website

Reviews (421)

Sort By:
Newest
Rating

362 Customers Rated

5 Stars

81.2% Complete

(342)
4 Stars

3.8% Complete

(16)
3 Stars

0.5% Complete

(2)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0.5% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise Classic Collision for exceptional customer service, with staff being described as professional, friendly, and accommodating. The quality of repairs is highly regarded, with many noting their vehicles look brand new or better than before. Communication stands out as a major strength, with regular text updates keeping customers informed throughout the repair process. Timeliness is generally excellent, with many repairs completed ahead of schedule. Customers appreciate the thorough cleaning and detailing service provided. The shop effectively handles insurance matters, making the process seamless for customers. While most experiences are overwhelmingly positive, a few customers noted minor communication gaps or delays due to parts availability.

Select to learn more

Service Quality
Timeliness
Communication

"Top-notch work and excellent customer service! They made a stressful situation so much easier and ..." Read more

"Fantastic job on repair. Looks brand new!"

"... used several times. They always do an amazing job. Their work is top notch as is their customer service. Couldnt be happier, I wouldnt use anybody else." Read more

"I wouldnt trust my vehicle with anyone else!!! They are simply the best body shop on the coast!! Super friendly staff as well!!"

"It was ready earlier than I expected. My daughter was so happy she would have her vehicle ..." Read more

"Ahead of time"

"Same day repair"

"Completed three days ahead of schedule"

"Maybe their timing 10 days turned into 3 weeks pretty fast. You guys are a very reputable shop I ..." Read more

"... easy from start to finish without complications and I especially appreciated the text updates throughout the repair stages. I absolutely love my 4Runner and ..." Read more

"so professional—kept me updated on the progress of my repairs and so polite"

"Text me daily"

"The body work was amazing. However, the communication from the company was very unsatisfactory. I was the one who had to call and ..." Read more

"... multiple times regarding the status of the vehicle. THEY NEVER CALLED WHEN THEY SAID THEY WOULD." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Top-notch work and excellent customer service! They made a stressful situation so much easier and ..." Read more

"Fantastic job on repair. Looks brand new!"

"... used several times. They always do an amazing job. Their work is top notch as is their customer service. Couldnt be happier, I wouldnt use anybody else." Read more

"I wouldnt trust my vehicle with anyone else!!! They are simply the best body shop on the coast!! Super friendly staff as well!!"

"It was ready earlier than I expected. My daughter was so happy she would have her vehicle ..." Read more

"Ahead of time"

"Same day repair"

"Completed three days ahead of schedule"

"Maybe their timing 10 days turned into 3 weeks pretty fast. You guys are a very reputable shop I ..." Read more

"... easy from start to finish without complications and I especially appreciated the text updates throughout the repair stages. I absolutely love my 4Runner and ..." Read more

"so professional—kept me updated on the progress of my repairs and so polite"

"Text me daily"

"The body work was amazing. However, the communication from the company was very unsatisfactory. I was the one who had to call and ..." Read more

"... multiple times regarding the status of the vehicle. THEY NEVER CALLED WHEN THEY SAID THEY WOULD." Read more

Tom (Toyota owner) reviewed 8/3/26

Quality work and great communication.

From the front desk, all the way to the boss Every interaction I had was friendly, knowledgeable And took care of all the internal insurance with Progressive issues.

Nice people who listen and follow up as things progress.

Hasmig (BMW owner) reviewed 8/3/26

Bobby (GMC owner) reviewed 8/3/26

Joel (BMW owner) reviewed 8/3/26

Car looks like it did when I bought it.

Joshua (Toyota owner) reviewed 8/3/26

The service was great. Classic Collision is what auto repair should aim to be.

George (Buick owner) reviewed 8/3/26

Kim (Acura owner) reviewed 7/31/26

Manases Abac (GMC owner) reviewed 7/31/26

Very good job 5 stars are very professional one hundred percent recommended.

Eric (GMC owner) reviewed 7/31/26

Great service, Fantastic people and phenomenal work every time!

Gary (Mercedes-Benz owner) reviewed 7/31/26

Tammy (Audi owner) reviewed 7/29/26

I will definitely recommend to anyone that is looking for a top notch body shop.

My vehicle was returned to “brand new” condition. There is no evidence of damage.

I rate customer service above a 10 at Classic Collision. From the first time I entered the business and was greeted by several friendly employees until the day I picked my completed vehicle up, I received excellent customer service.

Jarrod (GMC owner) reviewed 7/29/26

Great communication and excellent quality

The lady at the front desk is very nice and communicated the status of my vehicle extremely well. She is very professional

Patsy Bosarge & David P (Nissan owner) reviewed 7/27/26

Classic Collision did a great job with repairs to my 2024 Armada. It looks as good as new. Keith and Chelsea were very courteous and professional. They did a good job dealing with the insurance company and they kept me informed of process and progress. I highly recommend this shop and it’s staff.

Keith and his team in the shop did a great job.

Keith and Chelsea were very helpful, courteous, and kept me informed every step of the process.

Marie (Kia owner) reviewed 7/27/26

Looks like new again!

Halley (Toyota owner) reviewed 7/27/26

amazing job, dependable, finished repairs in a timely manner

Mike (Tesla owner) reviewed 7/27/26

Missed a scratch on hood that needed painted.

2Ndlt Sophia (Toyota owner) reviewed 7/25/26

Hi! The bumper looks great! My only concern is that the splash panel/something underneath the car looks like it’s hanging open a bit and when I drive on the highway it makes a weird sound. Thank you!

Ginger (Toyota owner) reviewed 7/24/26

Amazing experience from beginning to end! Thank you!

Joseph (Chevrolet owner) reviewed 7/23/26

Quang (Tesla owner) reviewed 7/23/26

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If your vehicle has been in a storm, call your auto insurance company or agent first to report the damage. Take photos of the car where it was damaged, including any branches, water damage, mud or other elements.

Classic Collision Biloxi

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Classic Collision Biloxi

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (421)

362 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0