Classic Collision Biloxi

4.9 (458reviews)
99%
1636 Popps Ferry Rd, Ste M13,  Biloxi,  MS  39532

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Biloxi, MS is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM Basic
Jeep
Ram

Reviews (458)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and going above and beyond expectations. Communication stands out as a key strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is frequently highlighted, with several vehicles completed ahead of schedule. A few customers noted areas for improvement directly from their experiences, including occasional delays due to parts availability, isolated communication gaps where they had to initiate status calls, and rare quality concerns such as paint or alignment issues. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.
Select to learn more
"... DIberville, MS did an absolutely amazing job on my car! From start to finish, I was extremely impressed with their professionalism, communication, and attention to detail. My car looks absolutely beautiful—honestly, it looks ..." Read more
"Ive used several times. They always do an amazing job. Their work is top notch as is their customer service. Couldnt be happier, I wouldnt use anybody else."
"The work and staff are second to none. They always exceed my expectations. I would never consider going anywhere else. Please dont change anything in your business model. ..." Read more
"... was excellent from the moment I walked in the door. They went above and beyond my expectations. They did some color matching on my Bronco and it turned out great. They made sure everything was perfect and had great ..." Read more
"Back left side bumper was loose, I'll have to go back soonm"
"It was ready earlier than I expected. My daughter was so happy she would have her vehicle for Christmas."
"amazing job, dependable, finished repairs in a timely manner"
"... when updating me about the progress of my vehicle. I needed it done quickly and they got it done in a timely manner." Read more
"Said it would be done in 2 weeks but it took over 3"
"... easy from start to finish without complications and I especially appreciated the text updates throughout the repair stages. I absolutely love my 4Runner and wouldnt trust just ..." Read more
"The body work was amazing. However, the communication from the company was very unsatisfactory. I was the one who had to call and get status updates ..." Read more
"... staff is always extremely welcoming and supportive. Their communication is on point which makes you feel comfortable and confident in their service and organization! I highly recommend classic collision!" Read more
"Lack of communication. I was told one thing about my repairs and when I picked vehicle up there were things that ..." Read more
"I had to call to get updates"

My Experience

Everyone there at Classic Collision went above and beyond to fix my car, I was very satisfied with Classic Collision service!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They did a great job, and was quickly taken care of.

Likely to Recommend

Did good work and stand behind their work.

Repair Quality

They did a great job painting the hood of my truck.

Customer Service

Paint looks good

Returned Clean

My Experience

I came in with problems of a creeping sound when I turned/accelerated and they diagnosed a blown bushing that they replaced. Not even halfway back home that same creek made its appearance and has been lingering since. Not sure if the diagnosis was off or if there’s just more wrong with it

My Experience

Robert was great!! & Chelsea!!

My Experience

Great service and excellent description of what was done.

Likely to Recommend

Repair Quality

Excellent job done on repairs done to my vehicle in a timely manner.

Customer Service

Returned Clean

My Experience

Excellent service and will recommend your shop.

Likely to Recommend

Highly likely.

Repair Quality

Very satisfied with the results. Attention to detail is amazing.

Customer Service

Very satisfied

Returned Clean

Likely to Recommend

Repair Quality

Efficient and very professional!!

Customer Service

Returned Clean

My Experience

Classic collision is the best

Likely to Recommend

I have to three people

Repair Quality

Customer Service

Returned Clean

My Experience

Repair turned out great! Was not expecting the vehicle to be fully detailed when I picked it up!Everyone was very pleasant at the Biloxi location. Thank you for a great experience! Steve experience. Steve

Likely to Recommend

Repair Quality

My car looks brand new!!

Customer Service

The staff was wonderful!

Likely to Recommend

Repair Quality

Customer Service

They did an excellent job on doing the molding on my truck perfect

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Good job, good professional, polite people. What more could you expect? Thank you Classic Collision.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was extremely helpful and incredibly nice. I don't recall the Receptionist's name but she was an absolute ray of sunshine and the guy who brought me my car, Ryan, did a wonderful job being so helpful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

2nd time coming to you all and the worker is completely awesome definitely have any of my future business!

My Experience

Appreciated the real time updates. Everybody was friendly and had great customer service. All repairs were made in a timely matter. Everything was explained.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Chelsea was great and very informative throughout the whole process.

Returned Clean

Likely to Recommend

Repair Quality

They were very fast and great at communicating all the updates during my repairs! Great work done!!

Customer Service

Very professional and great!

Returned Clean