323 Auto Collision

4.9 (275reviews)
98%
355 E Manchester Ave,  Los Angeles,  CA  90003
Bot
Shop AssistantSparkles

In operation 12 years.

323 Auto Collision Center has been serving the community since 1992. We understand that a car accident is disruptive to your daily schedule, and that’s why our repair process always puts the customer first. From initial estimate to final vehicle delivery. Your one-stop collision repair shop. We work on all types and models of cars. From small dents and window cracks to major repairs, no job is too big or too small for us. Certified collision repair experts. I-Car Gold Certified Location, Highly Recognized for consistently achieving the highest industry standards for auto repair quality. Lifetime warranty, We back all our work with one of the best warranties in the business. We honor this warranty at every 323 Auto Collision location. We fix your car right the first time while getting you back on the road as quickly as possible. Lets put that pride back in your ride!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (275)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with many noting that repairs were completed to a high standard, often leaving vehicles looking brand new or better than before accidents. The team is frequently commended for being friendly, professional, and welcoming, making customers feel at ease throughout the repair process. Communication stands out as a key strength, with customers appreciating timely updates via calls, texts, and emails at every stage of repairs. Timeliness is another highlight, as numerous customers noted their vehicles were ready on or ahead of the promised date. A few customers pointed out areas for improvement, including delays in delivery and minor finishing issues, as mentioned directly in their feedback. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to others.
Select to learn more
"... with the results. The work was completed quickly and my car looks absolutely brand new. Outstanding job highly professional and efficient service." Read more
"My vehicle looks like it never been hit, and im really happy with the final results, thanks for the great job…"
"... was amazing she has amazing customer service and the gentlemen I picked my car up from was informative about everything they worked on even gave me tips for future ..." Read more
"Excellent Service and honest and the job done to my truck was completed faster than I expected."
"Yes,it was ready by the promise day which made them top priority.."
"Amazing customer service & they got my car to me in a timely manner! Would rexommend!"
"Demasiado tiempo para entregar el vehículo no respetan la fecha que dicen al principio"
"Punctuality is the best part of 323 auto collision."
"Alli the time. Received notifications and phone call to provide me updates about my car repair"
"Customer service was excellent, communication was provided at necessary phases of repair. Thank you for the service provided!"
"Great communication and updates."
"All my questions were answered in a professional manner.."
"Staff was very professional and forthcoming about repairs."

Likely to Recommend

Repair Quality

Gracias por todo

Customer Service

Gracias

Returned Clean

My Experience

The service was really good and up-to-date I like that the pickup was smooth and I was very satisfied and if you need I'll have to come to you guys again I will no problem I have no problem referring people

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very good job well done was very happy to get my car back. It was excellent.

Likely to Recommend

I would recommend 323 auto collision to a friend

Repair Quality

Recommend 323 auto collision for repairs to someone

Customer Service

The service was very, very excellent

Likely to Recommend

Repair Quality

Customer Service

I am really bad with names but the young lady at the front desk was very sweet and helpful in person and on the phone too.

My Experience

Likely to Recommend

Repair Quality

Proficient and great turn around.

Customer Service

Professional and friendly

Returned Clean

Likely to Recommend

Repair Quality

Very good work on car cant even tell anything had happened

Customer Service

Returned Clean

My Experience

The overall experience was wonderful!

Likely to Recommend

Repair Quality

No complaints

Customer Service

Returned Clean

My Experience

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

Incumplidos en tiempos que se pactan

Repair Quality

Dicen una fecha para entregar el trabajo y ya una vez agarrado el trabajo simplemente ni te lo entregan y pues no puede aser uno nada solo esperar hasta que ellos lo entreguen

Customer Service

Demasiado tiempo para entregar el vehículo no respetan la fecha que dicen al principio

Likely to Recommend

I would definitely recommend 323 collision to anyone who needs their car repaired

Repair Quality

The crew at 323 Collision was polite and professional. They repaired our vehicle in a reasonable period of time considering the damage and even detailed the inside! Anthony alwacalled or texted with updates, and was always friendly and courteous. He and the office at helped us through the process and answered any questions we had.

Customer Service

The staff at 323 collision was always friendly, courteous, and professional

Returned Clean

Likely to Recommend

Repair Quality

Quick work operation without BS cannot thank them enough. Very satisfied. GED

Customer Service

Quick to the point, again no hassles.

My Experience

My Experience

Thank you for an excellent job on my truck. I also appreciate how you went the extra mile by touching up my rear bumper with touch up paint. Thanks again to your entire staff.

Likely to Recommend

Repair Quality

Love the way your able to check ststusbonline. Very good work. Its like of nothing ever happened

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I recently had my SUV repaired here as a result of being rear ended in a minor car accident. I knew immediately that 323 Auto Collision was where I wanted my repairs done because of the excellent customer service and quality work they have provided both me and my husband in the past when we've gotten autobody work done to our cars. Elizabeth and Anthony are each consistently professional and kind. My car needed some minor work done this time .....I appreciate how Elizabeth kept me posted on the process and that my car was ready as promised in less than a week. They are excellent at communicating w/their customers and the work they do is A+!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you to Jessica And Anthony for making the experience go smooth and fast. I love how new my bumper looks. I appreciate you guys for taking care of my car and I would definitely recommend this place to family.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean