323 Auto Collision

4.9 (282reviews)
98%
355 E Manchester Ave,  Los Angeles,  CA  90003
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In operation 12 years.

323 Auto Collision Center has been serving the community since 1992. We understand that a car accident is disruptive to your daily schedule, and that’s why our repair process always puts the customer first. From initial estimate to final vehicle delivery. Your one-stop collision repair shop. We work on all types and models of cars. From small dents and window cracks to major repairs, no job is too big or too small for us. Certified collision repair experts. I-Car Gold Certified Location, Highly Recognized for consistently achieving the highest industry standards for auto repair quality. Lifetime warranty, We back all our work with one of the best warranties in the business. We honor this warranty at every 323 Auto Collision location. We fix your car right the first time while getting you back on the road as quickly as possible. Lets put that pride back in your ride!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
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Reviews (282)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with many noting that repairs were completed to a high standard, often leaving vehicles looking better than before the accident. The friendly, professional, and welcoming atmosphere is frequently highlighted, with staff described as courteous, attentive, and thorough in explaining the repair process. Timeliness is a strong point, as numerous customers noted their vehicles were ready on or ahead of the promised date. Communication throughout the repair process was widely appreciated, with customers valuing regular updates that provided peace of mind. A few customers noted areas for improvement, including delays beyond the initially promised delivery date and minor issues observed after pickup, such as loose parts or additional scratches, as mentioned directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"I really have to say. That the quality of 323 Auto was quite impressive. My car looked better than before the accident."
"... completed quickly and my car looks absolutely brand new. Outstanding job highly professional and efficient service." Read more
"My vehicle looks like it never been hit, and im really happy with the final results, thanks for the great ..." Read more
"Yes,it was ready by the promise day which made them top priority.."
"Amazing customer service & they got my car to me in a timely manner! Would rexommend!"
"Punctuality is the best part of 323 auto collision."
"Demasiado tiempo para entregar el vehículo no respetan la fecha que dicen al principio"
"Car was at shop for13 days."
"Customer service was excellent, communication was provided at necessary phases of repair. Thank you for the service provided!"
"Great communication and updates."
"... and welcoming. Walked me through the whole process answering all my questions before I could even ask them. I would use them again and also recommend them!" Read more
"They let me know everything that was going on"
"Hablarle claro al cliente y no por agarrar el trabajo mentirle ya que el vehículo es una necesidad no un ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

This is my 2nd interaction with 323 Auto Collection and again I'm completely satisfied with their work and professionalism!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

I'm so pleased I'm so excited Anthony did a exelent work I'm so thankful all of you ❤️

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

Repair Quality

Me gustó el resultado

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

Claro que un buen trabajo es la mejor recomendación. Sin dudar.

Repair Quality

Hicieron muy buen trabajo. Excelente

Customer Service

Excelente trabajo.

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

Repair Quality

Excelente trabajo muchas gracias

Customer Service

Excelente servicio

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

Repair Quality

Gracias por todo

Customer Service

Gracias

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The service was really good and up-to-date I like that the pickup was smooth and I was very satisfied and if you need I'll have to come to you guys again I will no problem I have no problem referring people

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very good job well done was very happy to get my car back. It was excellent.

Likely to Recommend

I would recommend 323 auto collision to a friend

Repair Quality

Recommend 323 auto collision for repairs to someone

Customer Service

The service was very, very excellent

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

I am really bad with names but the young lady at the front desk was very sweet and helpful in person and on the phone too.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Proficient and great turn around.

Customer Service

Professional and friendly

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very good work on car cant even tell anything had happened

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The overall experience was wonderful!

Likely to Recommend

Repair Quality

No complaints

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

Incumplidos en tiempos que se pactan

Repair Quality

Dicen una fecha para entregar el trabajo y ya una vez agarrado el trabajo simplemente ni te lo entregan y pues no puede aser uno nada solo esperar hasta que ellos lo entreguen

Customer Service

Demasiado tiempo para entregar el vehículo no respetan la fecha que dicen al principio

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

I would definitely recommend 323 collision to anyone who needs their car repaired

Repair Quality

The crew at 323 Collision was polite and professional. They repaired our vehicle in a reasonable period of time considering the damage and even detailed the inside! Anthony alwacalled or texted with updates, and was always friendly and courteous. He and the office at helped us through the process and answered any questions we had.

Customer Service

The staff at 323 collision was always friendly, courteous, and professional

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Quick work operation without BS cannot thank them enough. Very satisfied. GED

Customer Service

Quick to the point, again no hassles.

Kept me Informed?

Yes

Ready on Time?

Yes

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