412 Route Collision Center Inc

4.6 (101reviews)
95%
1106 Shaver St.,  Springdale,  AR  72762
Bot
Shop AssistantSparkles

In operation 8 years.

Family Owned and Operated since 2018. 412 Route Collision Center is your one stop shop for all your Auto Body Repair Needs! We service ALL makes and models and are here to serve you with integrity and a commitment to getting you back to pre-accident condition as quickly as possible. 412 Route Collision Center serves not only Springdale, but also Fayetteville, Rogers, Farmington and all surrounding areas. If you have any questions about your vehicle or the collision repair process please don’t hesitate to contact us. We are experienced in all areas of collision repair, We enjoy helping our customers become educated in the repair process so that you get the most out of what is sometimes a rough situation. Our staff works hard to make sure that the collision repair process goes smooth for you, so that you can enjoy having your vehicle repaired correctly and in many cases turn out better than it looked from the factory.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (101)

Likely to Recommend

Repair Quality

Super friendly and fast.

Customer Service

Returned Clean

My Experience

Friendly, professional, good workmanship

My Experience

My Experience

They did a great job on my vehicle. It looks beautiful.... possibly better than it was before the hail storm! I would go back to this shop. They even detailed the inside before I picked it up. Wow!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repair was great, everything was taken care of. Super easy to work with, repairs were done quick and perfectly. Over all the experience was outstanding for the repairs. The only advice I would say to your technicians is don’t impact the tires lug nuts to 400+ lbs of torque, look at the recommendation, this car was my daughters and if she would have had a flat she wouldn’t have been able to change her tire the way those front tires were torqued down.

Customer Service

My Experience

Yes great service thanks did what they said what they were going to do

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

My Experience

Me siento muy contenta con el trabajo realizado elmejor taller que eh encontrado y sobre todo hablan español

Likely to Recommend

Definitivamente recomendaria a 412 a todos mis amigos

Repair Quality

I am very happy with the work of the best experience I have had in repairing my vehicle.

Customer Service

Customer service is very good.

Returned Clean

Likely to Recommend

Repair Quality

It was a good job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

car looked and runs great. Thanks

Customer Service

Returned Clean

My Experience

I am very happy they were very kind and fast I recommend them very much

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I dropped my car off on 2/18 after being told the repair would take 2–3 weeks. Another body shop had estimated one week, but since 412 Collision came recommended, I decided to trust them. Brian at the front desk was extremely pleasant and helpful — actually the only person who acknowledged that I existed as a customer. The owner was visibly there every time I stopped in but somehow never managed to say hello, answer a question, or even make eye contact. Instead, Brian had to go ask him questions about my vehicle and come back to relay the answers. Since I never received a call or text with an update, I stopped by on 2/25. I was told my car was “in the back being dismantled” and that parts would be ordered the next day (2/27). Funny thing is, I later saw my car sitting exactly where it had been the whole time — not dismantled, not being worked on, just parked in the back. At that point it was clear that my car — and my business — simply wasn’t a priority. Now 13 business days later, the experience makes you wonder if women should start bringing a male chaperone to body shops just to get basic communication and honesty. The one positive thing I can say is that Brian was professional and helpful. If the rest of the shop shared that same level of customer service, this review probably wouldn’t exist.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Fantastic paint work, as always!

Likely to Recommend

Already have told numerous people.

Repair Quality

Nice color match on paint work!!!!

Customer Service

Always easy to work with.

Returned Clean

Likely to Recommend

Would recommend to anyone

Repair Quality

412 Route collision worked with me and my daughter not once but twice and fixed her vehicle in a timely manner. Would not go anywhere else. Great service ,great staff

Customer Service

Excellent customer satisfaction, I was informed on work that was done/what needed to be done.

Returned Clean

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

My Experience

Estoy muy satisfecha 🫶🏻con el trabajo realizado en mi Corvett muchas gracias!! Y claro que recomiendo a 412 Rout Collision center. muy confiable,Y personal muy amable y atento.

Likely to Recommend

Repair Quality

Great job and service. Thank you

Customer Service

Returned Clean