911 Auto Centers

4.9 (1,110reviews)
98%
8527 Bandera Rd.,  San Antonio,  TX  78250

In operation 28 years.

911 Auto Centers, LLC., is a family owned business with customer satisfaction as our primary goal. We strive for top quality workmanship. Our Production Manager, who has 25 plus years experience, closely monitors the repair of your vehicle from finish to start to ensure that level of workmanship is met. Our office manager will ensure that each customer is kept informed of progress so that the customer is aware of when they can expect to get their vehicle returned.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,110)

My Experience

Excellent customer service, I enjoy workin with Rudy and his team

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The staff was very courteous, professional, and friendly.

My Experience

I love that Rudy was very thorough when doing my estimate. The vehicle repair looks amazing! Thank you guys so much for fixing my car and making it look brand new again!

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Always been happy with their work and friendlyness

Repair Quality

Was handled quickly and courteously, friendly group, work was done when guaranteed

Customer Service

Good

Returned Clean

Likely to Recommend

If there was a zero I would put it. I Definitely WILL tell people to avoid this place. I was referred by a coworker and once I told him my experience he won’t be returning either, and he has used this place for years

Repair Quality

Seems to be ok. Didn’t have a good experience so not sure if it’s really fixed right, I didn’t trust them. Lost my trust early on.

Customer Service

Lady was rude. Rudy was even worse. He talked down to me, argued that I had been in another accident, I haven’t. The lady argued with me over the phone and cut me off during almost every sentence. She also sent her young daughter that was school aged to tell me someone would be right with me. Obviously her mom didn’t want to get up and do her job herself. Extremely unprofessional. Will never go back. Ever.

Returned Clean

My Experience

Shop did a great job repairing the truck and did it on time

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Returned Clean

My Experience

Great job! Thank you so much for doing an awesome job! Yajaira Sandoval

Likely to Recommend

Definitely i would recommend it!

Repair Quality

Great job and great service. My car was ready before the estimated time. I am very happy your service! Thank you so much!

Customer Service

Wonderful service!

Returned Clean

My Experience

My vehicle was ready on the date I was given. The staff was really nice and my vehicle got detailed while it was there. That is much appreciated.

Likely to Recommend

Repair Quality

Everything was taken care of in a timely manner. My vehicle was also detailed while it was there. That was very nice of them to do that. I left smiling 😃. Customers service was amazing. I had nothing to worry about and they kept me in at all times

Customer Service

Customer service was awesome!!

Returned Clean

Likely to Recommend

I’m all about customer service and professionalism and this wasn’t an amazing experience. Not bad but not good enough for me to recommend

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Customer Service

Returned Clean

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Repair Quality

Amazing service. Everything was done in a timely manner and excellent work. Highly recommend!

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Returned Clean

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My Experience

Everyone at 911 was friendly, thorough, and they did a great job of repairing my vehicle. I will definitely be back if I should need more work done in the future! Thank you!

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Repair Quality

Very good service car corvette looks brand new again

Customer Service

Returned Clean

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My Experience

On time. Quality work. Friendly and helpful staff. highly recommend them for any work you need on your vehicle.

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