A-1 Custom Auto Body

5.0 (3,419reviews)

99%

(401) 438-1994

2244 Pawtucket Ave, East Providence, RI 02914

99%

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2244 Pawtucket Ave
East Providence, RI 02914

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About A-1 Custom Auto Body

See Photos

2244 Pawtucket Ave
East Providence, RI 02914

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 33 years.

We are a Class A Certified Collision Repair Center for Subaru, Toyota, Lexus, Nissan, Infiniti, Honda, Acura, KIA, Hyundai, Genesis, General Motors, and Ford aluminum collision repair. The climb to the top of the collision repair industry on the East Bay has been guided by a commitment to excellence in repair and refinish work, resulting in a safe and responsible outcome for every vehicle. -Certified Comprehensive Collision Repair -In-house Calibration and Glass Repair -Certified Aluminum Repair -Certified Platinum I-CAR Technicians -Environmentally friendly materials -Streamlined, technology-driven processes -All makes and models welcome -Coordinator With National and Local Insurance Companies Our current facility is over 18,000 square feet and is Class A Certified for collision repair in the State of Rhode Island; we are also licensed and insured in Massachusetts. Our entire staff is dedicated to positive collaboration, and sharing a customer-focused mindset.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Cadillac CT6

Chrysler

Corvette C8

Dodge

Fiat

Ford

GM Electric Vehicles

Honda

Hyundai

I-Car

Jeep

Kia

Lexus Authorized

Ram

Subaru

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Website

Reviews (3,419)

Sort By:
Newest
Rating

2,648 Customers Rated

5 Stars

73.8% Complete

(2522)
4 Stars

2.5% Complete

(85)
3 Stars

0.5% Complete

(18)
2 Stars

0.2% Complete

(8)
1 Star

0.1% Complete

(5)
< 1 Star

0.3% Complete

(10)

Customers say

Overall Customer Satisfaction

Customers consistently praise A1 Custom Auto Body for exceptional service quality, outstanding repairs, and excellent communication. The front office staff receives high marks for being professional, friendly, and proactive in managing claims and rental arrangements. Repairs are frequently described as flawless, with vehicles returned looking brand new, often with complimentary interior and exterior detailing that delights customers. Text-based update systems are widely appreciated for keeping customers informed at every stage. Many customers note repairs were completed ahead of schedule. A small number of customers, based on their own comments, mentioned occasional delays tied to insurance or parts, and a few noted minor concerns such as chemical odors inside the vehicle after cleaning or small items displaced during detailing. Overall, the vast majority of customers express complete satisfaction and enthusiastically recommend A1 Custom Auto Body to friends and family.

Select to learn more

Service Quality
Timeliness
Communication

"... run into recently, excellent customer service, and the car looked like it just came out of the showroom" Read more

"... A-One! Responsive, professional, really friendly. Work is done when it said it would be, and the car looks amazing. Lots of extra little touches. Thanks to the whole ..." Read more

"... auto bodywork that I need. A1 custom autobody is absolutely second to none in terms of quality of work and customer Service." Read more

"The team at A1 are the utmost professionals, expertly repairing my car and keeping me informed every step of the way. My vehicle was returned to me completely ..." Read more

"It was early! That is unheard of but they delivered a week early!!"

"Awesome work as usual!"

"Delivered on a deadline. Came in under budget. Car looks & smells great. Kept all promises!"

"A couple of days later than I expected due to insurance"

"It was a week and half late but that is ok"

"This part I actually complimented over the phone. No other shops have automated texts to let you know every step of the way. I felt fully in the loop, and I didnt ..." Read more

"My car repair was finished impeccably and the communication from the shop was honestly the best I have received with any business. Truly. They are professional, ..." Read more

"They gave me a step-by-step from beginning to end. Kept me involved in the process with updated text ..." Read more

"... service did a great job addressing my concerns and kept me informed of my vehicles progress from start To finish." Read more

"Professional staff and high quality service. Excellent communication during the process. I appreciate honest information. Many body shops ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... run into recently, excellent customer service, and the car looked like it just came out of the showroom" Read more

"... A-One! Responsive, professional, really friendly. Work is done when it said it would be, and the car looks amazing. Lots of extra little touches. Thanks to the whole ..." Read more

"... auto bodywork that I need. A1 custom autobody is absolutely second to none in terms of quality of work and customer Service." Read more

"The team at A1 are the utmost professionals, expertly repairing my car and keeping me informed every step of the way. My vehicle was returned to me completely ..." Read more

"It was early! That is unheard of but they delivered a week early!!"

"Awesome work as usual!"

"Delivered on a deadline. Came in under budget. Car looks & smells great. Kept all promises!"

"A couple of days later than I expected due to insurance"

"It was a week and half late but that is ok"

"This part I actually complimented over the phone. No other shops have automated texts to let you know every step of the way. I felt fully in the loop, and I didnt ..." Read more

"My car repair was finished impeccably and the communication from the shop was honestly the best I have received with any business. Truly. They are professional, ..." Read more

"They gave me a step-by-step from beginning to end. Kept me involved in the process with updated text ..." Read more

"... service did a great job addressing my concerns and kept me informed of my vehicles progress from start To finish." Read more

"Professional staff and high quality service. Excellent communication during the process. I appreciate honest information. Many body shops ..." Read more

Louise (Chevrolet owner) reviewed 8/10/26

Can’t give enough praise to everyone there. Highly recommend to anyone who needs anything done from all of you 👍🏻🥰

Everyone I’ve met there knows their job very thoroughly.

John And Julie (Volkswagen owner) reviewed 8/10/26

I will highly recommend them. Happy they were recommended to me!

So communicative. Kept me updated throughout the process. So pleasant and helpful during a stressful situation. Friendly and knowledgeable team. My car looks brand new. Amazing!! And the inside was all clean and beautiful when I got it back!! I was not expecting that. Very happy!

Nicest staff.

Thomas (Toyota owner) reviewed 8/10/26

Excellent work and customer service.

Anonymous (Chevrolet owner) reviewed 8/10/26

Stephen (Toyota owner) reviewed 8/7/26

We asked Tara to try to get the car to us before our vacation - and she did. Very appreciative !

John (Volkswagen owner) reviewed 8/6/26

Christopher (Honda owner) reviewed 8/6/26

Everything went as expected, kept me informed of progress, coordinated rental. In the end my vehicle looked brand new!!

Ronald (Nissan owner) reviewed 8/6/26

We've used before, and you always do a great job.Thank you so much

I have already

You guys did a great job

They did a great job!

Virginia (Chevrolet owner) reviewed 8/4/26

A-1 did a fantastic job! The work done on our vehicle was amazing. It looks factory perfect again! Tara was wonderful at keeping us informed every step of the process. Thank you so much!

Colleen (Buick owner) reviewed 8/3/26

Andy (Chevrolet owner) reviewed 7/31/26

The car looks great. Tara was amazing, great communication, especially dealing with the company who was responsible for paying the supplemental costs. Couldn’t have asked for better. You should be proud of your team.

Absolutely would. I have and will continue to.

Car looks awesome

Tara was amazing

Anonymous (Mercedes-Benz owner) reviewed 7/31/26

Sean (Hyundai owner) reviewed 7/30/26

Great job

Anonymous (Chevrolet owner) reviewed 7/30/26

Robert (Nissan owner) reviewed 7/29/26

I love that vicious dog Otis !!

Anonymous (Chevrolet owner) reviewed 7/27/26

Brett (Ford owner) reviewed 7/27/26

Very satisfied with the repair and the customer service

Daniel (Toyota owner) reviewed 7/27/26

Michael (Ford owner) reviewed 7/25/26

Kristen in the office was awesome. The Car came back to me perfect I was pleasantly suprised it was detailed. That was extra bonus. I will certainly recommend my friends and family to A1 Customer Auto Body

Judy (Toyota owner) reviewed 7/23/26

Extremely satisfied always do a more than wonderful job highly recommend them to everyone!!!!!

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view more shops in: East Providence | 02914

Auto Body Shops and Auto Mechanic Shops are different. Mechanical Repair shops fix the internal workings of a car (engine, transmission, brakes, etc.) while Auto Body shops typically only work on external components damaged in an accident.

A-1 Custom Auto Body

Get an AI powered repair cost prediction

Schedule an estimate appointment

About A-1 Custom Auto Body

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (3,419)

2,648 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?