Rick's Auto Body Inc.

4.9 (2,897reviews)
98%
62 Post Rd,  Warwick,  RI  02888

Rick’s Auto Body is an auto collision repair shop and insurance collision center located in the heart of historic Pawtuxet Village. At Rick’s Auto Body, customer satisfaction is our number one goal. Since 1961, Rick’s has earned the reputation for thorough, timely, and quality service. Our customers have come to expect professional, customer-friendly and reliable repairs. Rick’s Auto Body offers a wide range of auto collision repairs from auto body repair, mechanical repair and advanced diagnostics to frame straightening and color matching car paint repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (2,897)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional repair quality, with vehicles frequently described as looking brand new or better than new upon return. The professionalism and friendliness of the entire team receive high marks, with many noting a seamless, stress-free experience. Communication stands out as a major strength, with customers appreciating daily photo updates via an online portal that kept them informed throughout the repair process. Timeliness is another highlight, as many repairs were completed ahead of schedule. Complimentary interior and exterior detailing upon vehicle return is repeatedly cited as a delightful surprise. The shop's ability to coordinate with insurance companies and rental car providers is widely appreciated. A few customers noted isolated concerns, including paint quality on a bumper, sensor issues post-repair, interior cleanliness, and incomplete repairs, reflecting areas customers feel could be improved.
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"Quality of car repair was excellent, the technicians did an awesome job repairing our vehicle. They also detailed our car ..." Read more
"The body work repairs, glass replacement, paint match and detailing were absolutely flawless. An excellent repair in a very reasonable amount ..." Read more
"I cannot say enough good things about my experience with Ricks Auto Body! The process was seamless including dealing with ..." Read more
"... recently did work on my 2017 Toyota Corolla. The process was totally seamless and totally professional. They keep me updated daily with photos of the process ..." Read more
"... respects your service was prompt and efficient. The repair shows careful attention to detail and really fine workmanship. We appreciated your continuous updates as the job ..." Read more
"Done early"
"they returned our vehicle at the planned day, there was no delays."
"... agency and scheduling a car rental on our behalf. The job was completed ahead of schedule and returned to us in immaculate condition. A++" Read more
"... vehicle. Detailing the vehicle was totally unexpected. The work was completed in the timeline that was explained to me. The final prices was less than what was quoted and ..." Read more
"Vehicle was ready exactly when they said it would be"
"Excellent communication. I never had to call for an update because they happened automatically through the website. Pictures, too!"
"I love the work management software they use! It managed my expectations on the work being done and made me feel like progress ..." Read more
"... stars! Everyone very helpful throughout the process. Photos provided on a link as progress is made. Very clean environment. My car looks brand new, ..." Read more
"... attention to detail and really fine workmanship. We appreciated your continuous updates as the job unfolded. Thank you for reviving our old well traveled Rav ..." Read more
"Communication was helpful and appreciated throughout the process."

My Experience

Fantastic repairs! Fantastic people! Would not go anywhere else. Rick’s is the tops !

Likely to Recommend

A remarkable family business.

Repair Quality

Will always be their customer.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Jessica and Al were very friendly and very informative about the repairs needed to bring my car to the same condition as when I got my car from the dealer. They completed the repairs ahead of the date they had promised. Very professional service and I would highly recommend them to your clients in Rhode Island.

My Experience

I cannot say enough positive words about my experience. Not only was the work on my car of a high caliber, the interior and exterior looks as good as when I bought it. From the initial appraisal to the many telephone calls to Jessica I was treated with understanding and professionalism. I would recommend and when I can I di Rick's to everyone. Thank you

My Experience

I would not go anywhere else for my insured vehicles for repairs. They are professional and the job is done right using great care and OEM Parts. They handle everything without you having to worry and keep you updated on every step of your repair process from start to finish.

My Experience

Car looks great and all of the stuff were incredibly courteous and professional.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job

Customer Service

Too many survey questions

Returned Clean

Likely to Recommend

I recommend all the time

Repair Quality

As always the best there is in the business Great work. Thank you Terry

Customer Service

Great

Returned Clean

My Experience

Phenomenal job as always! Car looks amazing! Rick’s is the only place I would ever take our vehicles and they have repaired many of ours over the years!! I can’t say enough good things… highly recommend !! Thanks again!

My Experience

great work, great service, staff the best to work with!

Likely to Recommend

Repair Quality

Customer Service

Jess is great! Very organized, efficient, and knowledgeable.

Returned Clean

Likely to Recommend

definitely

Repair Quality

always great service.

Customer Service

very satisfied

Returned Clean

My Experience

Thank you!!

Likely to Recommend

Repair Quality

Professional and kind

Customer Service

Returned Clean

My Experience

The Detailing job was amazing.

Likely to Recommend

Repair Quality

Customer Service

Awesome job. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I was very happy with the job, but they didn’t do the 3 dents on the hood, for some reason. My son is trying to figure it out. I think it had to go back to the insurance Co.

Customer Service

Returned Clean

My Experience

So very kind to deal with! Professional and easy to work with! Car looks great ! Bonus-it’s so clean!!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean