A&B Collision Key Inc DBA Key Auto Body

4.9 (3,269reviews)
97%
20 Main Street,  Matawan,  NJ  07747
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In operation 10 years.

A & B Collision Center is a family owned auto collision with three locations, two in Staten Island, NY and one in Matawan, NJ. We accept all insurances as well as being a DRP facility for Geico, Allstate, Progressive, NJM, Metlife, Cure, and Selective Insurances. Our team of professionals are committed to quality and service to all of our customers. Our customers are our first priority.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 4:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram
Call
Email

Reviews (3,269)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The staff is widely described as professional, friendly, and accommodating. Communication stands out as a key strength, with proactive text and email updates keeping customers informed throughout the repair process. Timeliness is frequently highlighted, with numerous customers receiving their vehicles ahead of schedule. A few customers noted areas for improvement, including inconsistent communication during repairs, unresolved issues at pickup, and concerns about final costs exceeding estimates. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... communication was excellent, and the work speaks for itself. Hands down one of the best repair shops Ive ever used — 1010, no hesitation recommending them." Read more
"... They have done excellent job repairing my vehicle. A&B Collision deliver top quality service, they are dedicated to making sure each customer ..." Read more
"Prompt attention to my case. Made and kept the promise on the repair completion date. Very professional ..." Read more
"... experienced employees who know what they are doing. Best experience with an autobody shop" Read more
"... professional and helpful through the process with insurance. The work on my vehicle was excellent. I would highly recommend a A & B Collision Center ..." Read more
"... take up to 3-6 months for the part to come in . I dropped my vehicle off on Tuesday morning and they called me Thursday afternoon that it was ready . I will ..." Read more
"... stress, zero hassle for me. Even more impressive: this repair was far more complex than one Id had done elsewhere, which took that other shop nearly three ..." Read more
"Made a commitment on repair completion date and kept that commitment."
"... regular updates throughout the repair process and the work was finished ahead of schedule. Everyone on the team was helpful and friendly. I ..." Read more
"My repair took far too long, almost 3 weeks for a fender vendor and when I picked my car up, there was a gash ..." Read more
"Process of repairs was explained thoroughly! Communication throughout the repair process was phenomenal. Staff was patient and understanding. Toyota looks ..." Read more
"Excellent, Service, Repairs and Communication. One of the best auto-body shops I have ever worked ..." Read more
"... result is more noticeable than the original scratches. There was a clear lack of communication, and decisions were made about my car without my ..." Read more
"... start to finish. Great staff and car looks great! Always kept informed...great communication. Highly recommend to anyone in needs of repair." Read more
"Extremely professional, communicative, and left my car looking even better than when I purchased it."

My Experience

The insurance quoted almost two weeks for repairs, you guys finished it in about 4 business days. The car looks like new. Having recently moved to Jersey this is a great experience and would absolutely recommend. 11/10 service

My Experience

You guys are the best. Thank you for taking good care of my car.

My Experience

Excellent service all the way, reception, communication, updates, speed of work done and above all my Pretty looks great again. Thanks a ton A&B Collision!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Super fast and easy experience. I was promised my car back within 5 days and they kept their promise. They kept me updated throughout the entire process. The car looks brand new from when I brought it in. Can't thank these guys enough.

Likely to Recommend

Repair Quality

A&B Collision went above and beyond to fix my car for me. I was rear ended and needed an entire new trunk and back bumper. They kept me informed throughout the entire process and I got my car back when promised. I highly recommend them.

Customer Service

Very friendly and efficient.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was wonderful

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Really great experience. I have not had to deal with anything like this before but A&B made the process seamless. Most impressive part was the initial damage walkthrough. Really thorough and detailed. Work came out great.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Text service. An update should be send as soon as complications are discover not after I have inquired about them.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Did a great job in a timely manner and explained everything that was done

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

A & B was completely profesional and friendly. Great place.

Likely to Recommend

Repair Quality

AJ was very helpful, knowledgeable, make me feel very comfortable and the job was done fast and it was excellent

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everyone at A&B Collision is a pleasure to deal with they made my experience stress free even down to the car rental return. Definitely a must use

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Just picked up my SUV today. I am satisfied with the work that was done . The exterior of my SUV was cleaned and polished. The office staff were very helpful and friendly .

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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