A&B Collision Key Inc DBA Key Auto Body

4.9 (3,239reviews)
97%
20 Main Street,  Matawan,  NJ  07747
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In operation 10 years.

A & B Collision Center is a family owned auto collision with three locations, two in Staten Island, NY and one in Matawan, NJ. We accept all insurances as well as being a DRP facility for Geico, Allstate, Progressive, NJM, Metlife, Cure, and Selective Insurances. Our team of professionals are committed to quality and service to all of our customers. Our customers are our first priority.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 4:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram
Call
Email

Reviews (3,239)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new upon return. The staff receives high marks for professionalism, friendliness, and helpfulness throughout the repair process. Communication stands out as a key strength, with customers appreciating regular text and email updates that kept them informed at every stage. Timeliness is frequently highlighted, with numerous customers noting their vehicles were completed ahead of schedule. The seamless coordination with insurance companies and rental car services is also widely appreciated. A small number of customers noted areas for improvement, including occasional lapses in proactive communication, isolated quality concerns, and a few instances where final costs exceeded initial estimates - all reflecting direct customer feedback.
AI-Generated from reviews written in the last 12 months
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"... communication was excellent, and the work speaks for itself. Hands down one of the best repair shops Ive ever used — 1010, no hesitation recommending them." Read more
"... They have done excellent job repairing my vehicle. A&B Collision deliver top quality service, they are dedicated to making sure each customer ..." Read more
"... experienced employees who know what they are doing. Best experience with an autobody shop" Read more
"... accidents in a few months with 2 different cars. A&B restored both cars to look brand new. AND The employees are soooo nice." Read more
"... professional and helpful through the process with insurance. The work on my vehicle was excellent. I would highly recommend a A & B Collision Center ..." Read more
"... take up to 3-6 months for the part to come in . I dropped my vehicle off on Tuesday morning and they called me Thursday afternoon that it was ready . I will ..." Read more
"... regular updates throughout the repair process and the work was finished ahead of schedule. Everyone on the team was helpful and friendly. I ..." Read more
"My repair took far too long, almost 3 weeks for a fender vendor and when I picked my car up, there was a gash ..." Read more
"Couldnt believe how fast our car was taken car of and returned to us. Quality job from all perspectives"
"Process of repairs was explained thoroughly! Communication throughout the repair process was phenomenal. Staff was patient and understanding. Toyota looks ..." Read more
"Excellent, Service, Repairs and Communication. One of the best auto-body shops I have ever worked ..." Read more
"Extremely professional, communicative, and left my car looking even better than when I purchased it."
"... result is more noticeable than the original scratches. There was a clear lack of communication, and decisions were made about my car without my ..." Read more
"... inspection, parts ordered and arrived within days. Great communication throughout the repair through pick up. Highly recommend A&B to anyone looking for quality ..." Read more

Likely to Recommend

Good job

Repair Quality

Good job

Customer Service

Good job

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car looks great, and the young lady at the front desk and Nicole were cordial and helpful.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Dealing with A&B was truly a pleasure. Work done on vehicle came out beautiful. The process from beginning of drop off of the car, getting a rental and then pick up of car was one of the smoothest I have seen.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The staff was professional and pleasant. I appreciated the updates by texts and was impressed with how quickly my car was repaired. Impeccable work.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Professional courteous and well done repair

Customer Service

All requests satisfied

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was surprised and grateful that the process was much quicker than initially quoted. Thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

101 % recommend you guys

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Repaired parts look good, interior cleaned, done ahead of schedule, stayed late so I could get my car. Thanks.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I thought Rene was very nice and Omar and especially Felicia and Kim Were excellent from fielding my daily inquiries and to coordinating enterprise rental which was brought to body shop and I dropped it off when I got my Volkswagen back.

Likely to Recommend

Repair Quality

I am very satisfied with job and and B Collision did on my car it Came out great I’d use them again if needed and recommend them to people,

Customer Service

Great job I’ll return if needed or refer friends

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everything went so smoothly

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Fair pricing and pleasant staff.

Repair Quality

Everyone was pleasant to work with and they they seemed genuine in their care. They went above and beyond.

Customer Service

Comminication was great and they were proactive in our needs while our car was in their shop.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You guys went above and beyond with my vehicle. You matched the color perfectly and the drive home was like driving home a new vehicle. Thank you so much!

Likely to Recommend

Repair Quality

The crew was quick and thorough with the repairs, they even cleaned off my dashboard. Something I've been meaning to do.

Customer Service

The young lady at the front desk was nice and the updates to my phone made the whole experience a pleasure

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

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