Abingdon Collision & Towing

4.8 (264reviews)
95%
17225 Jeb Stuart Highway,  Abingdon,  VA  24211

In operation 19 years.

Here at Abingdon Collision and Towing our main goal is to make your vehicle look brand new again. We perform all work to the best of our ability in a timely manner. We also have the ASE Blue Seal of Excellence which means we have certified technicians working on your vehicle. On a scale of one to ten we would like for our shop to be rated a ten. If there are any ways that you think we could improve, we would like for you to kindly let us know. Your business is greatly appreciated and we hope you will choose us for any services you may need in the future.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (264)

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Having the car washed was an unexpected extra.

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Sometimes when you dial the number you get a fax machine instead of a person.

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The repairs were good and pumped once we got the parts in!

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I have always took my vehicles to them when I hit a deer or hail storm or just an accident in general and they have always done a good job with the vehicles.

Repair Quality

Rating would have been much higher if only when we left and my husband was driving the car since we was borrowing my father’s vehicle. I looked back and noticed the headlight that was “fixed” was still out. So I called and let my husband know and we pulled over and popped the hood and they didn’t even plug my headlight back in. I’m not sure how you forget to do that since that is the light that was fixed. Also, they left parts everywhere in the car, some of the parts that was replaced they left laying under the hood or in the doors. Other than that my car looks very nice and still runs great!

Customer Service

Every time I would call and check on the status of my car they was always really friendly and I know it wasn’t their fault about having a hard time getting the parts in. But even when we went to go pick up the car the guy behind the desk was very friendly and polite and explained everything to us.

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Employees were very accommodating and easy to talk to.

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Employees there was easy to talk to you in Helpfull

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Best place in town.

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Did not fix chip I windshield or scratch on door. Rest looked great

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Very proficient

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Love you guys, thanks for everything ❤

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These guys are great. So glad I took my car there and I love my car. They did a fantastic job with my car. Highly recommend this place.

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These guys are great. So glad I took my car there and I love my car. They did a fantastic job with my car. Highly recommend this place.

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Been having financial issues lately due to covid and the owner agreed to waive the rest of my deductible if I could provide the first portion.

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There was a lack in communication. We called several times and were told someone would call back and they never did.

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My daughters jeep looks great. They did an excellent job.

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The people we spoke to on the phone were very nice and explained everything well.

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The work that was done was quality, but drivers mirror original was heated new one is not, and drivers side back door has scratches from pieces of mirror when it was broken, everything else was great

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They were very fast a reliable with our recent repairs. I wouldn’t think to take my business anywhere else. The repairs were excellent and their service is very friendly and professional.

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They are very knowledgeable, professional and friendly

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