Chilhowie Collision

5.0 (180reviews)
100%
108 Industrial Park Road,  Chilhowie,  VA  24319

In operation 6 years.

Locally owned & operated in Smyth County, VA! We bring your car back to life with expert collision repair, precision paint matching, and fast, friendly service! Whether it's a minor fender bender or major damage, our certified techs have you covered!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (180)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as top-notch, exceeding expectations, and making vehicles look brand new. Communication stands out as a major highlight, with many customers appreciating regular text and phone updates throughout the repair process. Timeliness is another strength, as numerous customers noted their vehicles were completed ahead of schedule. The friendly, professional, and accommodating staff received widespread commendation. A few customers suggested minor improvements such as more thorough interior cleaning after repairs, based on their direct feedback.
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"... and very easy to deal with from start to finish. The quality of the repair was top-notch, and the price was very fair and affordable. Its ..." Read more
"... to me just a few days after receiving the parts. My car looks amazing!! You'd never tell there was any damage at all. Everything from the paint, down to the emblem, ..." Read more
"... keeps you informed through the entire repair process. The quality of the repair and paint was excellent, and the vehicle was returned clean and on time. ..." Read more
"... body work. They are very professional, helpful, and their work is second to none." Read more
"This place is the absolute best people and go above and beyond for the customer. They all treat people like we are their family!!"
"They had it ready a day before estimated time!"
"... with the experience. The team did excellent work and had my vehicle finished much faster than I expected. Everyone there was friendly, professional, and very ..." Read more
"Perfection 👌 Did Amazing work fast,friendly and great quality! Will be recommended to everyone in Need of the service. ..." Read more
"... back in a sufficient time frame. I also enjoyed the text updates I received in the morning and in the evening on how the work on my car was progressing. I will ..." Read more
"I was kept informed in each step of the process"
"From the moment my car was scheduled. There was communication and kindness and nothing but professionalism. My car looks great. I highly recommend."
"I can not share how impressed we are with the customer service. Amazed it still exist at such a high level."
"Excellent costumer service. They gave step by step details on the process and progress of the car."

My Experience

Outstanding job I’m so glad I chose them for my repairs outstanding job thank you so much

Likely to Recommend

Repair Quality

The quality of work is amazing

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Best car service I have ever had!

My Experience

What a great job!!!

My Experience

Service was excellent. The communication and respect I was given was exactly what customer service should look like. From the quoting, transparency, job progress and pickup. All was executed very well. Thank you again and thank you to Bobby for his professionalism and the team.

My Experience

They done a great job on my vehicle, I could not have ask them to anything more than what was done. I am very satisfied with the work

My Experience

Liked the text updates. Was honest and trustworthy! Thank you!

Likely to Recommend

Repair Quality

Very pleased with my truck you guys done an outstanding job!! thanks to each one of you and to Bobby for batting for me and sticking it out with the insurance company to get my truck fixed. Thank you guys greatly….

Customer Service

My Experience

You all are amazing!! 10/10 will recommend you to everyone. Thank you!

My Experience

My Experience

Bobby and them really did outstanding work. The fix went smoothly and my car looks good as new

My Experience

Likely to Recommend

Repair Quality

0im very satisfied with the work and the way your people kept me posted on the progress of my truck. You have my vote for excellent service. Thank you all.

Customer Service

Very helpful and nice

Returned Clean

My Experience

For starts very polite coustmer service and professional service. The quality of the job is remarkable.

Likely to Recommend

Repair Quality

Good service. Right on price and good quality professionals to do the job.

Customer Service

Returned Clean

My Experience

My Experience

Everyone was very nice. The completed work was great. Communication was super. Price point was fair for repairs. Thanks

My Experience

We are highly impressed.

Likely to Recommend

Like where given the recommendation, we surely will recommend them as well. No doubt given.

Repair Quality

We where impressed with the work we saw and now very impressed with the work we had done. The Chilhowie Collision comes more than highly recommended.

Customer Service

I can not share how impressed we are with the customer service. Amazed it still exist at such a high level.

My Experience

The whole experience could had not been any better. From time my vehicle was dropped off I got daily updates which is really nice. Staff was as nice as can be. Definitely going back.

My Experience

Brayden did a great job with the repairs made on our 2025 Jeep. Very satisfied and will definitely use Chilhowie Collision in the future should we need any automotive repairs done. Thanks again.

My Experience

Bobbie and his team do great work. I would highly recommend them. Thanks, Eddie