Chilhowie Collision

5.0 (156reviews)

100%

(276) 521-9911

108 Industrial Park Road, Chilhowie, VA 24319

100%

See Photos

108 Industrial Park Road
Chilhowie, VA 24319

Get Directions Website Email

Schedule an appointment at Chilhowie Collision

Book Appointment

About Chilhowie Collision

See Photos

108 Industrial Park Road
Chilhowie, VA 24319

Get Directions Website Email

Schedule an appointment at Chilhowie Collision

Book Appointment

In operation 6 years.

Locally owned & operated in Smyth County, VA! We bring your car back to life with expert collision repair, precision paint matching, and fast, friendly service! Whether it's a minor fender bender or major damage, our certified techs have you covered!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (156)

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Newest
Rating

50 Customers Rated

5 Stars

32.1% Complete

(50)
4 Stars

0% Complete

(0)
3 Stars

0% Complete

(0)
2 Stars

0% Complete

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1 Star

0% Complete

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< 1 Star

0% Complete

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Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new or even better than before. The team is widely recognized for exceptional professionalism, friendliness, and a genuine commitment to customer satisfaction from start to finish. A standout highlight across numerous reviews is the proactive communication, including text, phone, and email updates at every stage of the repair process. Timeliness is another recurring strength, with multiple customers noting their vehicles were completed ahead of schedule. Customers also appreciate the transparent, detail-oriented approach to explaining repair processes and insurance navigation. A minor improvement point noted by one customer was to take a little extra time vacuuming glass off the seats, and another mentioned a small paint spot, both shared directly by customers. Overall, the shop earns exceptionally high marks and strong recommendations across all areas of service.

Select to learn more

Service Quality
Timeliness
Communication

"... and very easy to deal with from start to finish. The quality of the repair was top-notch, and the price was very fair and affordable. Its ..." Read more

"... keeps you informed through the entire repair process. The quality of the repair and paint was excellent, and the vehicle was returned clean and on time. ..." Read more

"... extra time vacuuming glass of the seats 😁. However, the paint job and repairs made it look even better than before!" Read more

"Very satisfied with everything! Will recommend! The finish, color matching, body work definitely meets and exceeded my expectations."

"... an excellent job keeping me updated on the repair. Work performance was high quality. Everyone was very friendly and knowledgeable. Was just an overall great experience ..." Read more

"... with the experience. The team did excellent work and had my vehicle finished much faster than I expected. Everyone there was friendly, professional, and very ..." Read more

"They had it ready a day before estimated time!"

"Perfection 👌 Did Amazing work fast,friendly and great quality! Will be recommended to everyone in Need of the service. ..." Read more

"Communication was excellent. Truck looks good as new. Repair was completed in a timely manner."

"... back in a sufficient time frame. I also enjoyed the text updates I received in the morning and in the evening on how the work on my car was progressing. I will ..." Read more

"I was kept informed in each step of the process"

"Excellent costumer service. They gave step by step details on the process and progress of the car."

"Great work, timely, and excellent communication."

"From the moment my car was scheduled. There was communication and kindness and nothing but professionalism. My car looks great. I highly recommend."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... and very easy to deal with from start to finish. The quality of the repair was top-notch, and the price was very fair and affordable. Its ..." Read more

"... keeps you informed through the entire repair process. The quality of the repair and paint was excellent, and the vehicle was returned clean and on time. ..." Read more

"... extra time vacuuming glass of the seats 😁. However, the paint job and repairs made it look even better than before!" Read more

"Very satisfied with everything! Will recommend! The finish, color matching, body work definitely meets and exceeded my expectations."

"... an excellent job keeping me updated on the repair. Work performance was high quality. Everyone was very friendly and knowledgeable. Was just an overall great experience ..." Read more

"... with the experience. The team did excellent work and had my vehicle finished much faster than I expected. Everyone there was friendly, professional, and very ..." Read more

"They had it ready a day before estimated time!"

"Perfection 👌 Did Amazing work fast,friendly and great quality! Will be recommended to everyone in Need of the service. ..." Read more

"Communication was excellent. Truck looks good as new. Repair was completed in a timely manner."

"... back in a sufficient time frame. I also enjoyed the text updates I received in the morning and in the evening on how the work on my car was progressing. I will ..." Read more

"I was kept informed in each step of the process"

"Excellent costumer service. They gave step by step details on the process and progress of the car."

"Great work, timely, and excellent communication."

"From the moment my car was scheduled. There was communication and kindness and nothing but professionalism. My car looks great. I highly recommend."

Brittney (Kia owner) reviewed 9/14/26

Wonderful work on my KIA, had a small dent repaired and painted. Looks just like I drove it off the lot again, phenomenal job! Quick and friendly service, highly recommend!

Colby (Honda owner) reviewed 9/11/26

This place is the absolute best people and go above and beyond for the customer. They all treat people like we are their family!!

Jeff (Chevrolet owner) reviewed 9/9/26

My truck was well taken care of the whole time it was there. I was kept well informed throughout the process. Bobby and the entire crew done a phenomenal job from start to finish and my truck looks better now after your work than it did when I purchased it a couple years ago.if I need any other work done on my vehicles I won’t go anywhere else. I would recommend Chilhowie Collision to anyone. Definitely a five star repair shop.

Ashlee (Ford owner) reviewed 9/3/26

Anonymous (Mercedes-Benz owner) reviewed 9/2/26

Ira (Buick owner) reviewed 9/2/26

People were so friendly and helpful especially Bobby and girl at front desk. Awesome work went over and beyond expectations. Thank you Chilhowie collision

Terry (RAM owner) reviewed 8/29/26

Did an excellent job. Thank you for your service.

Very satisfied. Appreciate you working with us.

Very professional

Charles H (GMC owner) reviewed 8/28/26

Great job looks really nice fixed in time frame that was given really appreciated your work thanks

Elizabeth (Jeep owner) reviewed 8/27/26

repair looks great! great customer service!

Twyla (Nissan owner) reviewed 8/27/26

Great service! Very pleased with experience and would Highly recommend!

Absolutely great service! Would highly recommend and if ever needed i definitely will be back!

Baron (6500 owner) reviewed 8/26/26

What an awesome job!! Looks like a new truck !!

Mark (Chevrolet owner) reviewed 8/24/26

Tyler (Toyota owner) reviewed 8/21/26

I, Amanda, am very satisfied with Chilhowie Collision and the superior repair they done on my vehicle. Bobby went above and beyond to help with insurance and the hassle that was.

William Dewayne (Chevrolet owner) reviewed 8/21/26

they kept me updated on the truck

Walter (Subaru owner) reviewed 8/20/26

Wonderful place and highly recommend! We were updated on our vehicle's progress and would definitely use again!

Valerie (Honda owner) reviewed 8/20/26

Bobby was great! It looked so much better. It was also finished very quickly. I will definitely bring it back for any other car needs. Thanks for the text updates. You guys definitely go the extra mile.

Eddie (Jeep owner) reviewed 8/19/26

Martha (Ford owner) reviewed 8/19/26

Thank you great service

Travis (Honda owner) reviewed 8/12/26

Kenny (Kia owner) reviewed 8/7/26

I would recommend Chilhowie Collision to everyone. Top notch people and great work. 10 out of 10 without a doubt.

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Normally it's not possible for an auto body shop to provide an accurate estimate over the phone because they will need to inspect the vehicle for hidden structural damage.

Chilhowie Collision

Schedule an appointment at Chilhowie Collision

About Chilhowie Collision

Schedule an appointment at Chilhowie Collision

Reviews (156)

50 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

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