Turkey Pen, Inc.
217 E Lee St,
Marion,
VA
24354
USA
In operation 56 years, 40 years at this location.
Collision Repairs & Mechanical Repairs
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Motorcycle Repair
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new or better than expected after service. The staff receives high marks for being friendly, professional, and knowledgeable, creating a welcoming experience. Communication is frequently highlighted as a strength, with customers appreciating regular updates via calls and emails throughout the repair process. Timeliness is generally well-regarded, and when delays occurred due to parts shortages or additional damage, customers noted they were kept informed and understood the reasons. A few customers mentioned areas for improvement, including more proactive communication during delays and enhanced interior cleaning, but these were isolated comments amid overwhelmingly positive experiences. Many customers expressed strong loyalty and willingness to recommend the shop to family and friends.
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Service Quality
"Amazing job fast very friendly. Could ask for better service or performance. The car looked great"
"Excellent work performed. People were super nice and informative about what needed to be done and ..."
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"Very satisfied with it, Looks great! You would not know a Deer did nearly 9k worth of damage to it."
"Turkey pen is most definitely the best place for autocollision repair. I never have to worry when ..."
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"Everyone was extremely helpful, knowledgeable, and took time to answer questions and explain."
"Excellent work by the professional staff, with clear communication that kept me well-informed on the timeline and progress."
"Great experience! Everyone was friendly and kept us updated on a regular basis."
"... Cosmetically you can't tell there had been damage. Communication was good and was much appreciated It took a while to get the parts but as soon as they ..."
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"Did a great job keeping me informed even through the ice storm we had."
"Fast work and great communication"
Ashley
(Nissan owner)
reviewed 10/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone has complimented my car on how good it looks and what a great job Turkey Pen did!
Customer Service - 5.0/5.0
Rachal
(Chevrolet owner)
reviewed 10/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Got my car back within 2 weeks and it looks brand new!
Customer Service - 5.0/5.0
Returned Clean
Angela
(Chevrolet owner)
reviewed 10/12/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job, very professional and made it really easy for me.
Customer Service - 5.0/5.0
Returned Clean
Michelle
(Chevrolet owner)
reviewed 10/5/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Turkey Pen has always taken care of us on collision repairs. Repairs have been honest and completed in a timely manner.
Customer Service - 5.0/5.0
Returned Clean
Robert
(Chevrolet owner)
reviewed 10/1/26
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Took almost 2 months but GM has the problem of parts delay
Customer Service - 5.0/5.0 -
Kept up to date on repair
Returned Clean
Charles
(RAM owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Randy
(Subaru owner)
reviewed 9/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing job fast very friendly. Could ask for better service or performance. The car looked great
Customer Service - 5.0/5.0
Returned Clean
Tammy
(Ford owner)
reviewed 9/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice car ready when they promised
Customer Service - 5.0/5.0
Returned Clean
Norma
(Chevrolet owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kenneth
(Ford owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Tonya
(Toyota owner)
reviewed 9/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Coolidge
(Dodge owner)
reviewed 9/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Sheila
(Honda owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent, courteous customer service. Would definitely recommend Turkey Pen to others.
Customer Service - 5.0/5.0 -
Excellent, courteous customer service. Would definitely recommend Turkey Pen to others.
Returned Clean
Crystal
(Ford owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Sharon
(Nissan owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a fantastic job
Customer Service - 5.0/5.0
Returned Clean
Cindy
(Toyota owner)
reviewed 8/25/26
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Always excellent service
Customer Service - 5.0/5.0 -
Friendly
Returned Clean
Linda
(Chrysler owner)
reviewed 8/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10 you did a great job i will highly recommend your services
Customer Service - 5.0/5.0
Returned Clean
Charles
(Toyota owner)
reviewed 8/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Carol
(Ford owner)
reviewed 8/9/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Pamela
(Dodge owner)
reviewed 8/6/26