Abingdon Collision & Towing
In operation 19 years.
Here at Abingdon Collision and Towing our main goal is to make your vehicle look brand new again. We perform all work to the best of our ability in a timely manner. We also have the ASE Blue Seal of Excellence which means we have certified technicians working on your vehicle. On a scale of one to ten we would like for our shop to be rated a ten. If there are any ways that you think we could improve, we would like for you to kindly let us know. Your business is greatly appreciated and we hope you will choose us for any services you may need in the future.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
None
Repair Quality - 5.0/5.0 -
So far everything looks good and seems to be working properly.
Customer Service - 5.0/5.0 -
So far everything looks good and seems to be working properly.
Likely to Recommend - 5.0/5.0 -
If anyone ever ask if I knew a good repair place I would say this one
Repair Quality - 5.0/5.0 -
Great work and super friendly staff . Would recommend this place for anyone !
Customer Service - 5.0/5.0 -
Great work and super friendly staff . Would recommend this place for anyone !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
not complete yet
Repair Quality - 3.0/5.0 -
not complete yet
Customer Service - 3.0/5.0 -
not complete yet
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
There was a delay in getting all the parts.... Customer Service did not call to inform me. I had to make contact with them.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 2.0/5.0 -
Missing pieces
Customer Service - 4.5/5.0 -
The people are wonderful
Likely to Recommend - 5.0/5.0 -
Great people and great work
Repair Quality - 5.0/5.0 -
Great work nice ppl always let me know what's going on with my car very happy
Customer Service - 5.0/5.0 -
Nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They have fixed my vehicle 2 times from accidents lol . Done a wonderful job. Just wished they had washed it for me lol
Customer Service - 5.0/5.0 -
Very friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks brand new. It didnt look as good as it does now when i originally bought it. I would highly recommend . Great job and great customer service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would highly recommend, they do great work
Repair Quality - 5.0/5.0 -
Quality and workmanship was great
Customer Service - 5.0/5.0 -
Customer service was great, they kept me informed on the status of the repair
Likely to Recommend - 2.5/5.0 -
Given how long it took to get the repairs to my vehicle completed, I would not soon recommend a friend or colleague going with this repair service, though it is certified by Allstate Insurance Co. The people were nice and accommodating, which I appreciated; however, my insurance will not cover seven weeks of car rental. Not having the vehicle repair completed in a timely manner was very difficult for my family to accommodate.
Repair Quality - 3.5/5.0 -
The service representatives were very polite and courteous every time I spoke with them, but the repair service itself was extremely slow in being completed. It took seven weeks to repair my vehicle. The representative said it was because parts were backordered, but seven weeks seems excessive to me. Upon pickup, I discovered two repairs were overlooked; however, these were quickly remedied when I pointed them out, which I appreciated.
Customer Service - 4.0/5.0 -
Overall the representatives were polite, courteous, and accommodating, but seemed little concerned with how long the repair was taking. But, to be fair, perhaps there was nothing more they could do to expedite things.