Abingdon Collision & Towing
In operation 19 years.
Here at Abingdon Collision and Towing our main goal is to make your vehicle look brand new again. We perform all work to the best of our ability in a timely manner. We also have the ASE Blue Seal of Excellence which means we have certified technicians working on your vehicle. On a scale of one to ten we would like for our shop to be rated a ten. If there are any ways that you think we could improve, we would like for you to kindly let us know. Your business is greatly appreciated and we hope you will choose us for any services you may need in the future.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good service. Curious excellent Service
My Experience - 0.0/5.0 -
Very poor customer service
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
It’s needing alignment and Emergency Brake not working and still has dints down passenger side and my lid on my bed coming off and has big long scratches down passenger side
My Experience - 5.0/5.0 -
The ladies who answered the phone were always friendly with us when we called! When we got the car back it looked like no deer had ever came into contact with it. They also detailed the interior, it looks like a brand new car!! So happy to have my car back and very happy with the job done at Abingdon Collision!
My Experience - 5.0/5.0 -
The process was so easy! You didn’t cut corners and it looked as good as new, and my truck was cleaner than it was when drove it off the showroom floor in July!
Likely to Recommend - 5.0/5.0 -
I would highly recommend you guys again
Repair Quality - 5.0/5.0 -
U guys did a good job on my Ford focus
Customer Service - 5.0/5.0 -
U guys did a good job on my Ford govus
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
You had my vehicle there for a week before you ever started working on it & in that time I could have been using it but, instead you changed my insurance company for that whole week of a rental vehicle when I didn't need it. Then on top of all that I was never called by you all to inform on any of this I had to call you'll. Then when my vehicle was finished I was never called by you all again the rental company called me & informed my that my vehicle was done & ready for pickup. I think that you all ripped my insurance company off of that whole week of unnecessary waiting on my vehicle to even be took back to be worked on when I could have been using it that whole week.
Customer Service - 0.5/5.0 -
The woman on the phone with me each time I called was very rude
My Experience - 5.0/5.0 -
Thank you all for doing such great work!! I was also pleasantly surprised when the interior of the truck was thoroughly cleaned! Thanks again, Cass
My Experience - 0.0/5.0 -
One small section of the car wasn't finished with paint on its part but we talked with the man there and he said he would fix it but we told him we didn't have another car to leave that one again. So we are almost satisfied but there's nothing we could have done for the sake of time on the rental car we had.
Likely to Recommend - 5.0/5.0 -
Very reliable company
Repair Quality - 5.0/5.0 -
Y'all did a great job in repairing the car thank you all so much we appreciate it.
Customer Service - 5.0/5.0 -
Everyone was helpful
My Experience - 5.0/5.0 -
They did a wonderful job an keep me informed. Would use them again.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
GreT service
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 3.5/5.0 -
Would recommend they keep their system up to date better. It left me wondering exactly when my vehicle would be complete and I had to call a couple times to get an update.
Repair Quality - 3.5/5.0 -
Some mismatch when comparing gaps between adjacent body panels and from comparing existing and repaired sides. Didn't notice until I got home. I didn't return to complain because I thought it may just me being picky and I didn't want to have to do without the car additional days to get it reworked.
Customer Service - 3.5/5.0 -
Keep automated update service up to date.