Abingdon Collision & Towing

4.8 (265reviews)
95%
17225 Jeb Stuart Highway,  Abingdon,  VA  24211

In operation 19 years.

Here at Abingdon Collision and Towing our main goal is to make your vehicle look brand new again. We perform all work to the best of our ability in a timely manner. We also have the ASE Blue Seal of Excellence which means we have certified technicians working on your vehicle. On a scale of one to ten we would like for our shop to be rated a ten. If there are any ways that you think we could improve, we would like for you to kindly let us know. Your business is greatly appreciated and we hope you will choose us for any services you may need in the future.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (265)

Likely to Recommend

Repair Quality

A little slow in getting my car back. Was charged for rental 3 extra days because my insurance allowed 30 days for car rental. Plus I wished I looked over it better than what I did. There are a couple of places on the trunk that should've been touched up.

Customer Service

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Second time in shop

Repair Quality

Customer Service

Failed to inform custumer that additional parts were needed after car was in the shop for more than 2 weeks, picked up car as it was brought in.

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Repair Quality

Customer Service

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Will not recommend anyone

Repair Quality

Supposed to replace tail light, y’all ordered the wrong one, y’all replaced the wrong one, supposed to replace rain guard on right door. Y’all ordered wrong parts still waiting on the tail light and rain guard to come in and a call back from y’all. It’s been over a month now and no call from y’all yet.

Customer Service

Took too long, parts didn’t get replaced

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Repair Quality

Customer Service

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Repair Quality

Repairs were fine as far as I can tell. The car was dirty inside and not from me.

Customer Service

Car dirty inside.

Likely to Recommend

I didn't listen to friends not to use their service. That's a mistake I won't make again.

Repair Quality

My radar sensor collision wasn't fixed on the first time. Then the headlight on my passenger is completely out of alignment. One headlight shines on the road and the other is a black spot on the road.

Customer Service

I thought my car was being taken to the Nissan dealership to have the sensor replaced and today I found out that wasn't true either.

Likely to Recommend

I would recommend Abingdon Collision & Towing for future repairs.

Repair Quality

Abingdon Collision & Towing did a great job repairing my 2004 Chevy Colorado. The workmanship and painting looked very nice.

Customer Service

I am very satisfied with the workmanship they performed.

Likely to Recommend

Repair Quality

Abingdon Collision does outstanding work. I highly recommend them to everyone.

Customer Service

Customer service is outstanding.

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Repair Quality

Customer Service

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Repair Quality

Timeliness and service were great!

Customer Service

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Repair Quality

Customer Service

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Repair Quality

My vehicle looked great when I got it back.

Customer Service

Everyone did their best to accommodate me.

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Came out great

Repair Quality

Had to readajust bumper but cam out great

Customer Service

Had to readjust bumper but came out great

Likely to Recommend

They do excellent work. They will repair your vehicle to showroom floor status

Repair Quality

I am totally satisfied with the quality of work performed on my vehicle. It's like it's never been wrecked.

Customer Service

Abingdon Collision was very responsive to my phone calls and provided updates when I called. I didn't give a 10 out of 10 because there were two weeks when I didn't get an update about my vehicle.

Likely to Recommend

Repair Quality

Customer Service