Above All Collision Center

4.9 (581reviews)
98%
45 Chenell Dr,  Concord,  NH  03301

In operation 15 years.

Above All Collision Center is a family owned collision repair facility that has been is business since 2011. Our goal is to provide high quality repairs to all of our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Subaru

Reviews (581)

Likely to Recommend

Outstanding job! My truck looks brand new!

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thank you for your help!

Customer Service

Likely to Recommend

Work was exemplary

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

They communicated well, repairs were perfect, and they went above and beyond in the glass removal and detailing of my vehicle. Friendly, efficient and I am VERY pleased!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I recommend you all the time!

Repair Quality

Best in the business!!

Customer Service

You are all great to work with!

Returned Clean

Likely to Recommend

Repair Quality

Great staff. Recommendations: 1) my car took much longer than expected and there was no communication. Would have liked updates 2) I was only aware my car had more damage than the original estimate because I called. Someone was supposed to call me back with a timeline and no one did 3) the original inspection was brief and not comprehensive, which is why I’m guessing they did not see the additional damage. Would have liked a more initial comprehensive estimate

Customer Service

Again, someone said they would call me back the next day and never did

Returned Clean

Likely to Recommend

Repair Quality

The work was very good, but I dropped the car off on my appointment date and it didn't move for 2 weeks while I had a rental car.

Customer Service

Returned Clean

Likely to Recommend

Definitely will recommend

Repair Quality

I’m very grateful that above all ended up working on my truck. They really went above and beyond to fix my truck and kept me in the loop the entire time and put in the extra work to make sure I was happy with my repairs. I had Matt Boyer for my point of contact and he was absolutely amazing through the whole process. I would highly recommend him and his team for any and all repair needs in the future.

Customer Service

Answered all questions and timely. Awesome group

Likely to Recommend

Repair Quality

Everything was great! Except that there is a small issue with the interior that wasn’t there before.

Customer Service

Pretty good except they didn’t get back to my texts about how the car was doing, but I called and it was fine.

Likely to Recommend

Repair Quality

Customer Service

My recommendation is that you send out a weekly text update on repairs.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Dan was very pleased with the work and that you cleaned the interior and exterior of the car.

Customer Service

Returned Clean

Likely to Recommend

I tried Above All because they accepted my insurance. If a friend was in the same situation I'd let them know about the issues I had.

Repair Quality

Generally the service was acceptable, but I had two problems: 1. My repair took more than double the estimated time and no one contacted me to let me know. I had to call a few days after the original estimated fix date to find out what was going on. 2. My car battery was dead, needed to be jumped and needed to have the service engine light reset. I had to go back into the building several times to have each item addressed. The first time someone came out they should have gotten my car ready to go, instead of needing me to go back in repeatedly. There were a few other small issues, but several of them seem like they may have been Allstate's fault. Any employees I spoke to were very pleasant to deal with.

Customer Service

Customer service was good, aside from the issue with informing me about the delay in getting my vehicle repaired. If they had told me that there was a wait in parts that would have been fine.

Likely to Recommend

Repair Quality

Customer Service

Timelines were not communicated honestly initially, and then not at all when “parts” delays further slowed prognosis

Returned Clean

Likely to Recommend

If not for the repair time this would be a 10

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Satisfied with the work overall.

Repair Quality

Customer Service

I did not receive any updates on the progress of the repairs and when I called they didn’t get back to me till the next day.

Likely to Recommend

Repair Quality

Customer Service

Everyone was perfectly friendly and helpful, I was just not notified of my vehicle being ready to be picked up. I called yesterday because it had been 3 weeks, and was told it was ready last week and that I was called. I checked texts, emails, missed calls, and voicemails and was definitely not notified. It was just an inconvenience. No complaints about how I was talked to, friendliness of staff, etc.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Everyone there was so nice and helpful especially Patrick :)

Repair Quality

You guys did a great job with my car and Patrick was so kind and patient on the phone with me every time I called and had a question. Not once did he seem irritated or frustrated and that’s hard to find nowadays with customer service :)

Customer Service

Returned Clean