Eastern Auto Body

4.9 (3,644reviews)

98%

(603) 669-8573

281 Willow St, Manchester, NH 03103

98%

See Photos

281 Willow St
Manchester, NH 03103

Get Directions Website Email

About Eastern Auto Body

See Photos

281 Willow St
Manchester, NH 03103

Get Directions Website Email

In operation 44 years, 32 years at this location.

Eastern Auto Body Frame and Collision is a well-established business of over 35 years. Our mission is to provide every customer with a smooth and enjoyable repair experience. From your first phone call to the completion of your repair, our highly trained staff will be there to guide you every step of the way. We offer convenient, one-stop service for all your auto body needs, with vehicle drop-off and pickup completed right at our facility. For rental accommodations, we work closely with Enterprise Rental to make the process easy and seamless. Throughout your repair, we will keep you informed of progress and estimated completion dates via text, phone, or email—whichever you prefer. Please let your Customer Service Representative know your preferred method of communication when we receive your vehicle. We look forward to serving you. Thank you from all of us at Eastern Auto Body!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:00 pm
Tue	7:30 am - 5:00 pm
Wed	7:30 am - 5:00 pm
Thu	7:30 am - 5:00 pm
Fri	7:30 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (3,644)

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3,093 Customers Rated

5 Stars

74.5% Complete

(2716)
4 Stars

7.2% Complete

(262)
3 Stars

1.6% Complete

(57)
2 Stars

0.9% Complete

(33)
1 Star

0.3% Complete

(10)
< 1 Star

0.4% Complete

(15)

Customers say

Overall Customer Satisfaction

Customers consistently praise Eastern Auto Body for outstanding service quality, with repairs described as flawless, seamless, and leaving vehicles looking brand new. The team is widely commended for professionalism, friendliness, and going above and beyond. Communication stands out as a major strength, with customers appreciating frequent text and phone updates throughout the repair process. Many vehicles were completed ahead of schedule, which customers found especially impressive. A recurring bonus highlight is the complimentary interior cleaning and detailing, which repeatedly exceeded expectations. A small number of customers noted occasional delays or communication gaps, and a few mentioned minor issues upon pickup, though these were promptly addressed by the team.

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Service Quality
Timeliness
Communication

"I cant say enough about the service of the staff and the excellent quality of the work"

"... would recommend Eastern AutoBody 1️⃣0️⃣0️⃣! Percent! Excellent workmanship, communication, and end product." Read more

"... returning it to ensure it was safe and in top condition. The quality of their work is outstanding — my car looks brand new again. I highly recommend ..." Read more

"Hands down, the best! Personable, reliable, trustworthy, timely, efficient, and impeccable craftsmanship!"

"... business or personal vehicles quick to schedule, impeccable workmanship, professional consultation, ongoing communication - good people to work with." Read more

"They completed the repairs in almost half the time of the original time estimate. They kept us informed along the way ..." Read more

"Two weeks earlier than advised. Very happy with completed work"

"Work was completed faster than expected, and car was repainted seamlessly"

"Quoted one week, took 3.5 weeks"

"... second time I had to use Eastern Auto. This time they beat the estimated completion date by 2 weeks! Service is great!" Read more

"... couple days which was awesome. We did appreciate you keeping in contact with us step by step. We will continue to refer your business thank you" Read more

"They have the best communication!! Loved knowing the process of the repair."

"... was so helpful. The work they did was fantastic. I was glad I was able to receive updates everyday via text about the progress. My car was fixed in a timely ..." Read more

"... smooth and worry-free. From beginning to end the communication was above-and-beyond my expectations. If I thought of a question it was answered before ..." Read more

"Communication excellent"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication