Crash Champions #0513 Hooksett
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Shop did a great job! Somehow the truck feels better than how I dropped it off! Even though the repair was only the rear bumper
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service! Caring crew! Attention to details!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great crew! Quality craftsmanship!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Incomplete repair
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Crash Champions went above and beyond to help me with my front end damage. What started off as an extremely stressful event, ended up going very smoothly and was resolved much quicker than anticipated. Crash Champions was caring and compassionate knowing my pregnancy due date is right around the corner and was able to get my car back to me with plenty of time to spare so I didn't need to stress. The repairs look perfect! I really appreciate their work and the communication throughout the process and will certainly recommend them to anyone I know that needs body work done on their car. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crash Champions went above and beyond to help me get my car back before my due date. They took a very stressful situation and showed compassion and flexibility and I truly appreciate them! The repairs were done incredibly well and you would never know there was ever damage. I would highly recommend them to anyone I know that needs auto repairs. The communication was seamless and the overall experience was excellent.
Customer Service - 5.0/5.0 -
I received routine updates on my cars status and personalized messages from Skylar. She was really great throughout the whole process!
My Experience - 5.0/5.0 -
Most courteous, knowledgeable staff you could ever find. They took me through the whole process. The repair was done to perfection. Would use them again if I had to.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was completed ahead of schedule and everybody was super friendly and very communicative. 10 out of 10 would recommend job was Top Notch
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work, quickly done. Couldn't ask for better service. Would absolutely recommend.
Likely to Recommend - 5.0/5.0 -
I would recommend and suggest crash champions over their competitors.
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
Very friendly and helpful.
My Experience - 5.0/5.0 -
I am very happy with the service and quality I received. Absolutely recommend your shop in the future. Thank you all
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was good
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
There was some initial resistance to my concerns of leaving the car there for 2 to 3 weeks from the front office woman Skyler. But the manager, Jim stepped up and address my complaint satisfactory.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It took 5 weeks but the car looks perfect, you could not tell a deer was in my front end. Would definitely recommend
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Loved the communication
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 5.0/5.0 -
Looks perfect plus lifetime warranty on the work
Customer Service - 5.0/5.0 -
The communication and the work completion was stellar
Likely to Recommend - 2.0/5.0 -
Paint job and general appearance look great. My keyless entry on the drivers side door handle was broken. Had to have Audi repair, they found the main wiring harness for the module spliced. The left headlight is not new and appears to be refurbished. There’s currently an issue with it as it’s dim and there’s a sharp cutoff on the left. Unsure if I will be contacted Crash Collision for additional work via their warranty or if I will be reaching out to Audi and paying personally.
Repair Quality - 2.5/5.0 -
Two issues when returned. Drivers side keyless touch on the handle was broken. Audi determined it was a spliced wire in the harness within the door. The front left headlight assembly, which was replaced, is dim and there is a sharp cutoff line on the left at night. Hoping it’s a calibration issue but am uncertain as the replacement assembly was used.