Key Collision of Manchester

4.8 (536reviews)
95%
71 Sinclair Avenue,  Manchester,  NH  03104
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Shop AssistantSparkles

In operation 4 years.

Key Collision of Manchester is a member of the Key Collision Centers. We are a team of 11 Collision Centers. Our goal is to give every customer and employee an exceptional experience. We try to assist the customer in the repair process to make it as seamless and unobtrusive as possible for the customers normal life.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (536)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with repairs frequently described as making vehicles look brand new. The interior and exterior detailing provided as a complimentary touch repeatedly delights customers. Communication is a standout strength, with text and phone updates keeping customers informed throughout the repair process. Timeliness is largely positive, with many vehicles completed ahead of schedule, though some customers noted delays, typically due to parts availability or external factors, and appreciated being kept informed when these occurred. A small number of customers mentioned gaps in communication or unresolved follow-up issues as areas for improvement. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
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"... vehicle. The staff was professional, friendly, and the quality of the work was outstanding. I highly recommend Key Collision to anyone looking ..." Read more
"Excellent staff, quality of work, and communication. Key Collision is far above and beyond other auto ..." Read more
"Was impressed with the speed of the fix of my vehicles. The staff was very friendly and had good communication ..." Read more
"My car looked brand new!"
"Would give higher than 10 if it was possible…. They are fantastic"
"It was completed several days early!"
"... of work is great, communication was excellent and the job was done early." Read more
"Two day delay without notification"
"... Corvette. Repaired my OEM part back to semi new. No complaints besides the time it took but very happy with the result." Read more
"... vehicles. The staff was very friendly and had good communication with me of every step. I was also impressed with the small detail of cleaning ..." Read more
"... way and made the entire repair process stress-free. Their communication was excellent, and I always knew what was happening with my vehicle. The staff was ..." Read more
"Key communicated every step of the way customer service is spectacular"
"... informed the whole time my car was being worked on . Communication is the key !!" Read more
"Provide timely updates to timeframes and delays. Provide timely updates to delays in repair time or ..." Read more
"... work began on my car which was within a few days I was given step by step, day by day updates and timeframes, and when there were delays that were ..." Read more

Likely to Recommend

Repair Quality

The women at the front desk were SO kind. Amazing staff!

Customer Service

The staff were wonderful and the ladies at the desk were wicked nice.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The service was the best. I wasn’t expecting it but they also detailed my truck. Repair was fast and looked great. Thanks gouts

Likely to Recommend

There is no other body shop besides Key in my book

Repair Quality

Staff was amazing. Quick services and repair. They also detailed my truck.

Customer Service

Staff was amazing. Quick services and repair. They also detailed my truck.

Returned Clean

Likely to Recommend

A definite recommendation

Repair Quality

Key collision of Manchester is great!

Customer Service

Donna is great.

Returned Clean

Likely to Recommend

I would recommend to everyone

Repair Quality

They took care of everything it looked brand new again couldn’t have asked for better service super friendly and helpful as well I would definitely recommend

Customer Service

Extremely satisfied

Returned Clean

Likely to Recommend

Anyone that needs work done I will send their way.

Repair Quality

Great communication throughout the process. If there were any delays, I was informed immediately.

Customer Service

Great customer service and communication

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good communication; pleasant and professional

Customer Service

Pleasant and professional

My Experience

My Experience

Key collision kept me informed the whole time my car was being worked on . Communication is the “key” !!

My Experience

My Experience

You did a great job and were very accommodating thanks

Likely to Recommend

I’ve worked with them before and only go there when I have a problem

Repair Quality

They did a great job and were very accommodating

Customer Service

They did a great job and were very accommodating

Returned Clean

My Experience

Great communication. Would absolutely use again!

Likely to Recommend

Very helpful with everything.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I would recommend Key to anyone for their professional work.

Likely to Recommend

I’m very happy.

Repair Quality

The people were very courteous and knowledgeable. I will recommend Key collision to anyone who asked about Key.

Customer Service

Very helpful.

Likely to Recommend

I always send people to them

Repair Quality

Did a terrific job 2 nd time I used them on time and excellent work helpful with other details like broken tail signal light and rental coordination

Customer Service

Would highly recommend

Returned Clean

My Experience

Great job and excellent customer service. Donna in the office was awesome.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean