Key Collision of Concord
Key Collision of Concord - Where Priority Service and Quality Repair is #1.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
Delay in repairs was unreasonable and due in significant part to a change in ownership ( per a sympathetic employee).
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quality of work is amazing! This was my second time bringing a vehicle here, and both experiences have been excellent. The quality and attention to detail have been outstanding. I’m extremely happy with the results and would highly recommend them!
Customer Service - 5.0/5.0 -
The quality of work is amazing! This was my second time bringing my vehicle here, and both times I’ve been extremely impressed with the results. The customer service was excellent from the moment I walked in for a quote all the way through picking up my vehicle. What stood out to me the most was the communication. They kept me informed throughout the entire process, which I really appreciated. Great customer service, excellent communication, and amazing quality of work. I would definitely recommend them and will continue to bring my vehicles here in the future!
Returned Clean
My Experience - 5.0/5.0 -
Great service. Vehicle was ready before promised date and look good and very clean when I picked it up
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good experience. Vehicle was delivered ahead of promised date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Cynthia and Lynn were very helpful and accommodating.
Returned Clean
My Experience - 5.0/5.0 -
Hope I won’t need your services again, but if I have another “oops “ I will come to Key for sure
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, efficient with my time and work done is perfecr
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job as always
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Had my car for 2 weeks and the pieces aren't even in correctly. 2 pieces are sticking out and one grey piece that was broken is still hanging on for dear life with broken clips. Not happy, sent request to have repair completed urgently. I was already without a car for 2 weeks and now need to go however long it will take to fix the "fixed" car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Zero communication, even between the staff
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks brand new! The repair is completely undetectable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From the receptionist to the mechanics everything was top notch. The repair looks flawless and as if the car was brand new.
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Unfortunately, I had to bring my jeep in 3 times for things that weren't done or caught while the initial repair was done. Seems like they rushed to do repairs.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Amazing from beginning to end! 1000% satisfied