Above All Collision Center

4.9 (579reviews)
98%
45 Chenell Dr,  Concord,  NH  03301

In operation 15 years.

Above All Collision Center is a family owned collision repair facility that has been is business since 2011. Our goal is to provide high quality repairs to all of our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Subaru

Reviews (579)

Likely to Recommend

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Repair Quality

I was late bringing in do to rental. Parts came in a later then suppose to but all good. Everything worked out well.

Customer Service

Likely to Recommend

Except the wait time to get an appointment was very long. If someone needed quicker service, I would not recommend in that case.

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Work was done well

Customer Service

Zero communication! I attempted to get an ETA multiple times and kept getting promised call backs and never got one!

Returned Clean

Likely to Recommend

Repair work great

Repair Quality

Customer Service

Not happy with the no return phone calls

Likely to Recommend

Repair Quality

Great quality of workmanship.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Drivers mirror has over spray on it Rear bumper it not straight Right rear bumper does not line up with the plastic cover because it is not OEM Clear sticker on drivers rear door jam is pealing a little Driver rear cab corner is not OEM. Does not look like it was cut out and welded in, looks like it was placed on top of the damaged cab corner and welded and bonded in. Paint on the drivers side fender has an orange peal look, not as smooth as factory

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The whole crew, and above all definitely go above and beyond all expectations that I had. Thank you very much for taking care of my needs.

Customer Service

Likely to Recommend

Repair Quality

Great communication and service.

Customer Service

Outstanding

Returned Clean

Likely to Recommend

Repair Quality

Very caring

Customer Service

Always got back to me

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Scheduled an appointment a month and a half prior to my truck actually going in. At that time I expressed that this is my work truck and the timing im receiving for my truck is accurate or somewhat accurate i was quoted 5-6 days and was reassured it was going to happen in that time frame. I than waited 7 days for a call or “text update” that i was supposed to be getting all thru out. Just to get the information that my truck was still waiting on parts and than was going to he heading into paint. Interesting hearing that after the original time i was quoted and assured it was going to happen in. I than was told by Pat he was going to do everything to get my parts in asap and would give me a call middle of next week with an update. I than waited almost a week again before i had to call and finally express that this was setting me back with my own business and at that point i was told again by Pat this truck will be done by Wednesday of the following week. Again waited till about noon to call and at that point was told was waiting on parts….. again….. I did not get my truck back till almost a month after i dropped it off. I understand the whole parts thing and lead times and just this crazy world we live in just to get raw materials totally understand it in the construction world of it it’s fantastic. But how do you have something scheduled for well over a month and when the truck gets there your waiting on parts? Than i call a week than two weeks than three weeks in and still……. Waiting on parts it does not make sense. This all almost cost me 2 jobs thank goodness it didnt im sure nothing would have come out of it anyway just another angry customer like in all the reviews you read on google. Needless to say do your due diligence before going to a shop and please due diligence before you get a job in front of you. Mind blowing how this happens would love to hear why

Repair Quality

Scheduled an appointment a month and a half prior to my truck actually going in. At that time I expressed that this is my work truck and the timing im receiving for my truck is accurate or somewhat accurate i was quoted 5-6 days and was reassured it was going to happen in that time frame. I than waited 7 days for a call or “text update” that i was supposed to be getting all thru out. Just to get the information that my truck was still waiting on parts and than was going to he heading into paint. Interesting hearing that after the original time i was quoted and assured it was going to happen in. I than was told by Pat he was going to do everything to get my parts in asap and would give me a call middle of next week with an update. I than waited almost a week again before i had to call and finally express that this was setting me back with my own business and at that point i was told again by Pat this truck will be done by Wednesday of the following week. Again waited till about noon to call and at that point was told was waiting on parts….. again….. I did not get my truck back till almost a month after i dropped it off. I understand the whole parts thing and lead times and just this crazy world we live in just to get raw materials totally understand it in the construction world of it it’s fantastic. But how do you have something scheduled for well over a month and when the truck gets there your waiting on parts? Than i call a week than two weeks than three weeks in and still……. Waiting on parts it does not make sense. This all almost cost me 2 jobs thank goodness it didnt im sure nothing would have come out of it anyway just another angry customer like in all the reviews you read on google. Needless to say do your due diligence before going to a shop and please due diligence before you get a job in front of you. Mind blowing how this happens would love to hear why.

Customer Service

Scheduled an appointment a month and a half prior to my truck actually going in. At that time I expressed that this is my work truck and the timing im receiving for my truck is accurate or somewhat accurate i was quoted 5-6 days and was reassured it was going to happen in that time frame. I than waited 7 days for a call or “text update” that i was supposed to be getting all thru out. Just to get the information that my truck was still waiting on parts and than was going to he heading into paint. Interesting hearing that after the original time i was quoted and assured it was going to happen in. I than was told by Pat he was going to do everything to get my parts in asap and would give me a call middle of next week with an update. I than waited almost a week again before i had to call and finally express that this was setting me back with my own business and at that point i was told again by Pat this truck will be done by Wednesday of the following week. Again waited till about noon to call and at that point was told was waiting on parts….. again….. I did not get my truck back till almost a month after i dropped it off. I understand the whole parts thing and lead times and just this crazy world we live in just to get raw materials totally understand it in the construction world of it it’s fantastic. But how do you have something scheduled for well over a month and when the truck gets there your waiting on parts? Than i call a week than two weeks than three weeks in and still……. Waiting on parts it does not make sense. This all almost cost me 2 jobs thank goodness it didnt im sure nothing would have come out of it anyway just another angry customer like in all the reviews you read on google. Needless to say do your due diligence before going to a shop and please due diligence before you get a job in front of you. Mind blowing how this happens would love to hear why

Likely to Recommend

Repair Quality

Took from July 7th to July 26 to order parts!! Called July 13 was told person taking care of claim was on vacation! This person said he now has the paperwork and will take care of it!!! I physically came in the following Thursday and was told the person taking care of the claim is on vacation for three weeks!!!! This person said he now has the claim and he will take care of it!!! Then phone call saying repair parts on order, will give a buzz when done. Called August 15, was told mechanicals are done going to paint shop should be ready Friday Will call you! Called back the following Monday, was told!!! Mechanicals are done, going to paint shop, should be ready Friday. Will call!!! Just picked up car Friday August 25th!!!! Problem with this company is not parts, mechanics or paint!! The inside office does not communicate with each other or in my case , the customer!!!! Took from the 7th if July to the 26th to do paperwork and order parts!! Rent car at $50 a day! Insurance picked up set amount of $1200. You do the math!!!! POOR MANAGEMENT!!!!!!! No attention to detail! No communication with customer!!!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

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Repair Quality

Not all of the repairs could be completed at the shop because the wrong part was ordered and it had to be sent to a dealership to be completed.

Customer Service

Was promised phone calls, never received them. Was given an initial quote of 5 days that then when I called was changed 10 days, then ended up being close to 5 weeks until I had my car back and only after I contacted the dealership myself about the vehicle.