Above All Collision Center
In operation 15 years.
Above All Collision Center is a family owned collision repair facility that has been is business since 2011. Our goal is to provide high quality repairs to all of our customers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 1.5/5.0 -
With my experience, I would not recommend them, but I will see after using the car, and feel that the car will show me whether or not the place is a good place to send your car to be repaired
Repair Quality - 2.5/5.0 -
I felt that the car was in the shop for way too long period of time. I did not feel I got a lot of communication between the shop and myself other than when I called. Jules was good with me at the end of the repairs but at that point, I was, so aggravated. I’m having a hard time giving a positive response. I do not know since I have only had the car back for a day and haven’t really used it to see that how the repairs are yet. I can’t understand how a car can be in a shop for 61 days. In speaking with Allstate with their review, they felt the car should have been returned to me about 2 to 3 weeks sooner. I am aware of issues since Covid with back orders, and staff shortages. But at the end of the experience, I received the car and no one even went out with me to even go over what the car had had done or to show me the repairs
Customer Service - 2.5/5.0 -
Please refer to the other comments I think I completed the first statement with everything to understand all the ratings
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The ease of dropping my car off, having a rental immediately available, and eventually getting my car back was good. It was a pleasant experience.
Customer Service - 5.0/5.0 -
The customer service was excellent!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks beautiful.
Customer Service - 5.0/5.0 -
People are friendly and accommodating.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would say I was MORE than satisfied with the service, convenience, friendly staff, and of course the quality of the repair.
Customer Service - 5.0/5.0 -
Service was prompt, friendly, and knowledgeable.
Likely to Recommend - 5.0/5.0 -
I think a lot of companies must run into the same problems so I wouldn't fault them for that.
Repair Quality - 5.0/5.0 -
It took a long time due to parts supplier difficulties. Folks at this shop are pleasant to deal with and final results were great.
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.0/5.0 -
There is a lack of commutation within the company.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0 -
5 day repair turned into 15. They did return calls when they said they would
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Horrible customer service and overall experience. Poor/ lack of communication not only to me but also to the insurance company. Greatly extended the time of the job which cost an extra amount of out of pocket for an extended rental car.
Customer Service - 0.5/5.0 -
See prior comments. I had to call Above All, the opposite did not happen. Extremely disappointing.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 0.5/5.0 -
This first (and ideally only) time experience has left me with a very poor impression. It was a bad idea to send the car to this shop. This ordeal was exceptionally stressful due to prior reasons I have given.
Repair Quality - 1.0/5.0 -
The positive I can give is that the staff was polite. Beyond that, though, I found my experience wholly dissatisfying. Because I live out of state, I had to plan ahead for when my car would be ready, and I received little to no word on status updates throughout the process, requiring me to call numerous times. Among that was expectations on when the car was ready. Every single time this was brought up, excluding when the car was finally ready, the car was not on target to meet the dates discussed/provided. After nearly waiting four weeks for this, which incurred costs on my rental vehicle as well as expenses for gas to drive with the expectation my car would be ready three times before it truly was, the lock was nonfunctional on the replacement door. This to me seems like there was no consideration to even test that this was working as expected, and makes it all the more wasteful that I was being pussyfooted around not only regarding schedule, but the fact that the door is not fully working. With this in mind, the door is not fully repaired in my eyes if I cannot safely lock my car. I now need to spend MORE money and have more time without my car due to this. I have my car in a Subaru shop in my home state and I was informed that the door installed was not the same year door that my car is, leading to an incompatible actuator. If you are going to put a door from a different version/year of the same make, please at least try to test the locks before saying it is ready. Also, more communication would go a long way. I should not have to call eight to ten times to figure out what is going on with the repairs or when my vehicle will be ready (only to be wrong).
Customer Service - 0.5/5.0 -
In the summary I provided initially, I cannot say I am happy with the results of this. Lack of updates and having a door that cannot lock is more or less like not having a working door all over again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything's great so far! They were so easy to deal with and fixed my jeep so fast! The receptionist was great and on top of things, and the owner Matt, took care of everything with my insurance, so I didn't have to be the middle man. Highly recommend!
Customer Service - 5.0/5.0 -
Everything's great so far! They were so easy to deal with and fixed my jeep so fast! The receptionist was great and on top of things, and the owner Matt, took care of everything with my insurance, so I didn't have to be the middle man. Highly recommend!
Likely to Recommend - 5.0/5.0 -
Really pleased!
Repair Quality - 5.0/5.0 -
It took longer than the 4 days I was originally quoted, but I was given a free loaner and the quality of the work was great. They even detailed the interior, which was really appreciated
Customer Service - 5.0/5.0 -
The front desk girl is ALWAYS pleasant and friendly, in person and on the phone. Jules was great. Everyone I encountered was helpful.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Excellent service, pleasant staff.