ABRA Auto Body of Wisconsin Rapids
In operation 16 years.
From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Timelines and communication left metal and debris throughout the truck left black streaks all over it that are hard to wash off
Customer Service - 0.5/5.0 -
False information no communication lied to
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Friendly atmosphere, would be a 10 if communication was a little better.
Customer Service - 4.5/5.0 -
Communication needs a little work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great care was given to replace the car parts damaged by hail.
Customer Service - 4.0/5.0 -
There was a lag in communication with my car being at Abra for over 7 weeks.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
The work done was top notch. Thank you Ron! The ladies in the office were outstanding. I am sorry for losing my cool with Logan. Started on my first visit. He was criticizing the ladies in the office in front of me. The bumper was not the right one so it took some extra time which was OK. I talked to Logan and asked him if they could take the truck to the service department at the dealer. (I had an appointment for Monday there) He said he would. When I got to the service department to pay for that part of it. They did not know anything about it. In the end I made a bigger deal about it than I should have and for that I apologize.
Customer Service - 3.0/5.0 -
See previous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair looks great
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
10 plus
Repair Quality - 5.0/5.0 -
Office personnel very customer friendly and prompt
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I was told my repair would be about a week. I dropped it off on April 9th, the car is still not done. I was lied to by staff there, telling me my parts were in and they were working on it, to find out 2 weeks later the parts had not even been ordered. I have repeatedly talked to the manager who tells me I need to talk with the owner. I went Monday am, as I was told I could talk to him, and when I showed up he was "unavailable", but he would call me back. I have never received a call from him. I rented a car thinking it would be 7-10 days like I was told, not over a month. worst experience I have had with being lied to by a business.
Likely to Recommend - 0.5/5.0 -
I will be letting everyone I know about how his body shop operates with lies and promises that are never kept
Repair Quality - 0.5/5.0 -
This has been the worst experience I have had with a business. I dropped it off and was told a week (so I rented a car). After a bunch of calls with no calls back I was able to talk to someone who said they are working on it, and almost done. Another week goes by and I go in, in person, to ask about it. They now tell me my parts have not even been ordered. A week later the car was partially fixed and I was told it would be done by Friday. The following Monday, still not done. Today is another week and I don't have a car. First, I would not have rented a car, when I was told 7 days, and it is now 6 weeks and it's not done. That was a huge bill I didn't think I would have. Also, I was lied to over and over. I was told it was almost done several times, only to later find out they didn't even have the parts This is completely ridiculous. I have no idea how you stay in business operating with lies. I feel I should be compensated for something, seeing this cost me way more out of pocket then I was told, and lied to over and over, besides never getting calls returned. I dropped the car off on April 8th. It was for a simple collision with a raccoon.
Customer Service - 0.5/5.0 -
read previous comment
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
My fender color didn't seem to match. I was told that the different materials made matching g impossible. But then was told that if I had more work done on my hood they would work hard to blend the colors so it would be much better. Did they just decide not to blend the colors on this repair and it could have been blended better?
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
Job not done right the first time.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good people to work with! Car looks great!
My Experience - 5.0/5.0 -
They are very good at what they do and do a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They do a great job on your vehicle! Highly recommended!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have had my vehicle back for 2 weeks now and I have not found any problems with the work done.
Customer Service - 5.0/5.0 -
The work done on my vehicle was done well. The office staff were very friendly and answered all of my questions promptly.