Caliber - Wisconsin Rapids

4.7 (366reviews)
95%
2210 8th St S,  Wisconsin Rapids,  WI  54494
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In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Email

Reviews (366)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting frequent text and message updates throughout the repair process. Repair quality received high marks, with numerous customers noting their vehicles looked brand new or better than before the incident. Timeliness was a standout strength, as many vehicles were completed days or even a week or more ahead of the estimated date. Interior detailing and cleanliness upon pickup were frequently mentioned as a pleasant and unexpected bonus. A small number of customers noted concerns around parts delays extending repair timelines, isolated quality issues, and occasional communication gaps, as shared directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... 10 I definitely would. Im completely satisfied and everyone went above and beyond my expectations" Read more
"... were ordered and installed without extra charge - Honesty, integrity, and dependability were key -Employees worked together as a team -I would strongly ..." Read more
"... with me throughout the process of fixing my car. They all went out of their way to be sure I would be satisfied with the work done. They even detailed the inside ..." Read more
"... vehicle after it was repaired by Caliber Collision, I couldnt tell it had any damage to begin with. Everything was immaculate. 1010" Read more
"... repair was done within great time. Excellent work. And amazing customer service i couldn't be happier with the job yall did. Thanks for getting My vehicle back up and ..." Read more
"... hold-up was the glass vendor which cannot be helped. Communication was excellent. Especially happy with how working with insurance and rental was handled given some ..." Read more
"Super efficient and kept me informed throughout the entire process. Delivery was great. The team went over everything ..." Read more
"Great communication throughout the repair process and my truck looks like it was never in an accident"
"Communication was excellent, work they did was done correctly and looks great."
"Fast turnaround after I dropped off my vehicle. Great communication about the work being completed. Pleasant experience. Would recommend this business. ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept us updated every step of the way and worked with the insurance so we did not have to.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car looks brand new! Quality work and they finished sooner than they had estimated.

Likely to Recommend

Repair Quality

I only wish they had called me about possibly replacing the passenger side head lamp/light as well...so they matched. I would have paid extra for that, for sure!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service and crew. I had forgotten about some valuables that I left inside my vehicle. It was still in place when I picked up my truck. Honesty goes along way with me. I highly recommend Caliber Collision in Wisc. Rapids WI. Thanks to the entire team.

Likely to Recommend

I wouldn't recommend it to my worst enemy

Repair Quality

Horrible body shop,does mediocre work, and lies to you about what was replaced, 100% none of my vehicles will ever go there ever again

Customer Service

Liars,took way longer than told, and did a chop job,dont respect your vehicle one bit

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

I had to take my Trailblazer back twice after the initial repair due to an engine light being on. The second time they replaced the part that was causing the engine light to come on with no cost to me. After they took it for a test drive after replacement the light came back on. Gary brought in a tech to diagnose the problem and they were able to get it fixed. Caliber also paid for a rental for me to drive during repairs for the engine light.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The repair is good but it take to long normally it only take 2 week but it took 1 month that to much.

Likely to Recommend

Repair Quality

Take too long

Customer Service

Take too long

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

excellent service...great timely repair

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Fast turnaround after I dropped off my vehicle. Great communication about the work being completed. Pleasant experience. Would recommend this business. Well done.

Likely to Recommend

Would recommend to others. A good experience.

Repair Quality

Good communication and quick repair.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

I was satisfied and enjoyed the people that I worked with and explanatory of the work that was done to my vehicle. I would recommend to family and friends

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Good working budi

Repair Quality

Great communication always updating me about my ram Gary was very nice

Customer Service

Everyone was friendly and helpful

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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