ABRA - Brainerd

4.9 (2,115reviews)
99%
15910 Edgewood Dr North,  Baxter,  MN  56425
Bot
Shop AssistantSparkles

In operation 13 years.

Abra Auto Body & Glass /Brainerd is a locally owned and operated franchise is Brainerd Baxter. ABRA Auto Body & Glass Founded in 1984 and headquartered in Brooklyn Park, Minnesota, ABRA is a leading provider of vehicle repair services specializing in collision repair, paintless dent removal, and auto glass repair and replacement. ABRA’s mission is to be the best auto body and glass company in America by providing quality repairs, in a timely manner, with friendly, helpful service. For more information about ABRA visit www.abraauto.com

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,115)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The staff received widespread recognition for being professional, friendly, and helpful throughout the repair process. Communication was frequently highlighted as a strength, with customers appreciating being kept informed at every stage. Timeliness was another strong point, as numerous customers noted their vehicles were completed on time or even ahead of schedule. Complimentary interior and exterior cleaning of vehicles was a recurring pleasant surprise that delighted many customers. A few customers noted areas for improvement, including delays due to parts availability, occasional lapses in proactive status updates, and isolated concerns about repair completeness, as shared directly in their feedback.
Select to learn more
"Excellent experience from start to finish. The team was professional, kept me updated, and made the whole process easy. The repairs were done quickly and my car looks brand ..." Read more
"Fantastic work and service was outstanding"
"Very professional and knowledgeable staff."
"They really care and the customer service was excellent! They go up and beyond for the customer!"
"Great people, fair price, good communication, organized, integrity, on time, care for the work they do and the people they serve."
"Excellent customer service and seamless communication with my insurance company. My BMW looks as good as it did when I bought it. ..." Read more
"Completely satisfied! Great communication and excellent work."
"Excellent communication"
"I was kept informed as repairs were done. The staff I dealt with was very caring and friendly. ..." Read more
"Wonderful people working at this ABRA. I was informed often and everyone was very helpful and got me what I needed, whether it was to the car ..." Read more

My Experience

Likely to Recommend

Repair Quality

Customer Service

Great job

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Well done!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did great work and even cleaned the cab.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

It's like a new car. Thanks

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The car came out looking strange with it still looking compromised, scratched and dented everywhere. I'm embarrassed to drive it. Granted the front end damage was fixed the rest of the cars body looks like hell. Making the car still look like it's not complete nor safe and not nice. The car was in for an estimate before and those details were never handled. Progressive never told me about a deductible because I'm indigenous American and Americans always take us for a serious ride up the uninformed highway. That's my opinion of the experience.

Customer Service

The experience seemed lackadaisical and not well informed.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

There were issues with my battery too and they made sure it was all fixed towed to dealership and towed back to Baxter

Customer Service

Darin was very helpful and professional and kind

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job and very quick!! Thank you

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very professional and knowledgeable staff.

Customer Service

Very professional staff. First Class!

Returned Clean

Likely to Recommend

Repair Quality

Very courteous, efficient and professional. My vehicle was ready on time and cleaned inside and out. Nicely done.

Customer Service

Returned Clean

My Experience

Exceeded my expectations! Staff approachable and helpful, the repair was made on time and my car looks brand new

Likely to Recommend

Repair Quality

Customer Service

My Experience

Fast turnaround and excellent work!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean