Caliber - Brainerd

4.9 (369reviews)

100%

(218) 829-0141

18185 Theater Rd, Brainerd, MN 56401

100%

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18185 Theater Rd
Brainerd, MN 56401

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About Caliber - Brainerd

See Photos

18185 Theater Rd
Brainerd, MN 56401

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (369)

Sort By:
Newest
Rating

296 Customers Rated

5 Stars

75.3% Complete

(278)
4 Stars

4.6% Complete

(17)
3 Stars

0.3% Complete

(1)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, seamless repair process, and exceptional attention to detail. Many highlighted the high standard of repairs, with vehicles returned looking brand new. Frequent and proactive communication throughout the repair process was a standout positive, with customers appreciating regular text and call updates. Timeliness was another strong point, as many repairs were completed ahead of schedule. Complimentary interior and exterior cleaning was a recurring pleasant surprise. A few customers noted minor concerns such as paint color mismatch, panel alignment, and interior odor, reflecting areas customers felt could be refined.

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Service Quality
Timeliness
Communication

"Amazing auto body repair!!! Beautiful work!!! Very helpful and friendly staff!!! I would go there ..." Read more

"... did a phenomenal job repairing our Zia Soul. The repair work and paint job made this car look new again. I would have given them 10 except for the spraying ..." Read more

"My Vehicle came back to me in better shape and cleaner than it went in. So very happy."

"Excellent quality repairs. It looks as good as new!"

"All repairs were done and the car is like new again and everything is re-aligned and back to factory specs."

"Thanks for getting the repairs done in less than a week"

"It was ready four days ahead of schedule."

"Great service and fast repair. Highly recommend."

"... from the initial phone call to picking up my car. Work completed before origin complete date. They even clean your car interior…bonus!!" Read more

"The car was done a day early and over $200.00 less than quoted. It shined and looked brand new just like the day ..." Read more

"I would say service is 1000% a 1010 they kept me in the loop with everything happening with my vehicle and every step it was at through the repair process ..." Read more

"Caliber sent periodic updates and communicated so well throughout the process"

"Caliber was great to work with. Communication was excellent, I was provided updates often and they finished my truck well within the timeframe ..." Read more

"They were great in terms of the quality of the work, kept us informed throughout the process of status and were excellent to work with."

"They cleaned my car and were very effective with communications. Whenever I was at work or didnt answer my phone they left a detailed voicemail ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Amazing auto body repair!!! Beautiful work!!! Very helpful and friendly staff!!! I would go there ..." Read more

"... did a phenomenal job repairing our Zia Soul. The repair work and paint job made this car look new again. I would have given them 10 except for the spraying ..." Read more

"My Vehicle came back to me in better shape and cleaner than it went in. So very happy."

"Excellent quality repairs. It looks as good as new!"

"All repairs were done and the car is like new again and everything is re-aligned and back to factory specs."

"Thanks for getting the repairs done in less than a week"

"It was ready four days ahead of schedule."

"Great service and fast repair. Highly recommend."

"... from the initial phone call to picking up my car. Work completed before origin complete date. They even clean your car interior…bonus!!" Read more

"The car was done a day early and over $200.00 less than quoted. It shined and looked brand new just like the day ..." Read more

"I would say service is 1000% a 1010 they kept me in the loop with everything happening with my vehicle and every step it was at through the repair process ..." Read more

"Caliber sent periodic updates and communicated so well throughout the process"

"Caliber was great to work with. Communication was excellent, I was provided updates often and they finished my truck well within the timeframe ..." Read more

"They were great in terms of the quality of the work, kept us informed throughout the process of status and were excellent to work with."

"They cleaned my car and were very effective with communications. Whenever I was at work or didnt answer my phone they left a detailed voicemail ..." Read more

Alyce (Nissan owner) reviewed 11/6/26

I especially appreciated being keep in the loop as far as when to expect the service to be completed.

I was kept in the communication loop until the car was ready and am very satisfied with the outcome.

Darcy (Chevrolet owner) reviewed 11/5/26

Excellent service!!

Nikita (Toyota owner) reviewed 11/2/26

Very nice and helpful staff

Katie (Nissan owner) reviewed 10/31/26

Great communication and friendly service

James (Ford owner) reviewed 10/30/26

I appreciated the updates through the repair process from Travis. The condition of the car was super clean, I really appreciate the extra care. When I called the office for questions, the receptionist was always professional and understandings. The entire process was seamless with the insurance company and the repairs. Thank you. Stachia Russell

Nathan (Chevrolet owner) reviewed 10/30/26

Stephanie (Buick owner) reviewed 10/25/26

Jenelle (Saturn owner) reviewed 10/23/26

Penny (Mini owner) reviewed 10/21/26

Darlene (Toyota owner) reviewed 10/19/26

My car was immaculate when I got it back

Darryl (Honda owner) reviewed 10/16/26

Automobile looks great, automobile was very clean on its return.

Everyone was friendly and responsive

Carmen (Toyota owner) reviewed 10/12/26

Bonnie (Nissan owner) reviewed 10/12/26

Mark (Subaru owner) reviewed 10/12/26

Chris (Chevrolet owner) reviewed 10/8/26

Amanda (Nissan owner) reviewed 9/29/26

I am very pleased on how informed you kept me during the process of my vehicle being fixed. You got it done in a timely manner. Thank you!

Aaron (GMC owner) reviewed 9/27/26

Jeff (Ford owner) reviewed 9/25/26

Gavin (Nissan owner) reviewed 9/22/26

Very communicative with handling the car

Patti (Lincoln owner) reviewed 9/18/26

Everything was shiny and clean. You were done when you told me you would be. The man that help jump my battery for me before I left had suggested going to Batteries Plus, so I did, they were as helpful as he said they would be. Traffic in Brainerd succked though. 😊 Thank you all!

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Differences in repair estimates are common. Be sure to compare the differences between the two. If you're not sure why one estimate is different from another be sure to ask.

Caliber - Brainerd

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Brainerd

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (369)

296 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?