ABRA - Grand Forks

4.9 (1,665reviews)
98%
2151 32nd Ave. S.,  Grand Forks,  ND  58201
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Shop AssistantSparkles

In operation 16 years.

From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (1,665)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, timely repairs, and excellent communication. Many highlight that vehicles were completed ahead of schedule, with repairs described as flawless and indistinguishable from pre-accident condition. Customers frequently commend the regular text and phone updates throughout the repair process, noting it reduced stress and built trust. A recurring positive surprise mentioned by customers is receiving their vehicles cleaner than when dropped off, including vacuumed interiors and cleaned floor mats. Several customers note they would not go anywhere else for body work and enthusiastically recommend the shop to friends and family. A few customers noted minor areas for improvement, including occasional dust residue inside vehicles after repairs and isolated instances of parts delays, though customers acknowledged these were communicated promptly and handled professionally.
AI-Generated from reviews written in the last 12 months
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"Exceptional service in every way - quality of work, efficiency of service staff, timeliness. Abra's the ..." Read more
"I had the perfect experience with Abra. The repair to my SUV was done in minimal time and with perfect results. The staff were very friendly, ..." Read more
"The work done to repair my car was outstanding! It's obvious Abra has top-notch technicians and management ..." Read more
"As usual, fast awesome service and the repair was done right the first time. Highly recommend ABRA."
"... did an excellent job with repairing my truck. I was extremely impressed with the quality of the repair." Read more
"... They did a great job. The body of the car looks new. They delivered the car like 8 days before the expected time. I will surely recommend this body repair shop ..." Read more
"... second ti none! Don't think I would go anywhere else! Body work was done 3 days faster than any one predicted! Awesome shop! Also cleaned the whole truck in and ..." Read more
"... was quick, my car looks great, drives great, and was done sooner than estimated. Much appreciated" Read more
"Work was scheduled timely, done to perfection with no delays, and I really appreciated the detailing and giving me back a sparkling ..." Read more
"Parts were not received many times but Abra communicated this to me."
"Communication is key and you all exceeded expectations."
"... weather which was completely understandable, but any delays were relayed in a timely manner. I felt like a valued customer, and they even cleaned my ..." Read more
"Very strong communication. That really was the best part."
"Amazing service! Updates were given through out the time it was in the shop. Love the text that gives approx time for ..." Read more
"Prompt service and communication was provided. Appreciate the kindness and empathy of the staff ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thanks for doing such a great job on my car, it is always great to find a place that takes such good care of such an important part of my family

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Great service kept us informed

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Loved working with Andy! The car looks perfect!

My Experience

My Experience

We have had repairs done at Abra going back to 1999 and been very satisfied with every one

My Experience

Abra did a great job. I appreciated the updates as they went along

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Good communication and timely service. Abra has earned my confidence as an auto body shop. Will recommend Abra to friends and family.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The staff at Abra is amazing to work with when my vehicle needed body work. I would recommend them to my family and friends.

Likely to Recommend

Repair Quality

My vehicle had hail dents fixed. I still see visible hail dents.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They did an excellent job with repairing my truck. I was extremely impressed with the quality of the repair.

Customer Service

Very good communication and easy to work with.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent work and great communication. Thank You! Douglas Peterson

My Experience

Completely satisfied. Repair was done to perfection. The repair time was minimal. I was kept informed every step of the way. All the staff was was exceptional. Great job. Thank you!

Likely to Recommend

Repair Quality

I had the perfect experience with Abra. The repair to my SUV was done in minimal time and with perfect results. The staff were very friendly, knowledgeable, and helpful. I was kept informed of the entire repair process. I've used Abra at least 4 times over a period of many years fixing for both minor and major damage. Many years ago my small Toyota RAV 4 was sandwiched between a pickup and other vehicle making my already short older Toyota even shorter. When I picked ir up it looked better than when I first bought it. Every experience I've had using Abra has always been top notch! I can't imagine using anyone else.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Nice work thank you

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