ABRA - Princeton

4.9 (2,279reviews)
98%
32018 125th Street,  Princeton,  MN  55371
Bot
Shop AssistantSparkles

In operation 21 years, 12 years at this location.

From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM Basic
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (2,279)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs receives high marks, with numerous customers noting their vehicles looked brand new upon pickup. Timeliness is a standout strength, as many vehicles were completed ahead of schedule. Customers also appreciate the complimentary interior and exterior detailing as a pleasant bonus. A few customers noted areas for improvement directly in their feedback, including inconsistent follow-through on promised phone calls when delays occurred, occasional issues with parts or vehicle functions not being fully resolved before pickup, and rare lapses in proactive communication during extended repair timelines.
Select to learn more
"... and fast tracked my repairs and detail work. The quality and scope of the repairs exceeded my expectations. Thank you for an extremely satisfying experience ..." Read more
"... explain things to me that I did not understand, and the meticulous condition that my vehicle was returned to me in- I am blown away and so thankful with how great of ..." Read more
"... fantastic experience with my vehicle repair! The repair was completed quickly and with perfect results. Staff went above and beyond my expectations!" Read more
"You did a great job with my vehicle. Couldn't ask for anything better! Thank you so much!"
"They fixed up the front end of my car, it looks great and was done quickly, they also went above and beyond cleaning the interior ..." Read more
"... make me completely as ease with my car repair and completed their work ahead of schedule." Read more
"Thanks for the great communication and quick turnaround on my Explorer."
"Very impressed with the professionalism and the repairs were done so quickly, sooner than promised! Very grateful! Thank you!"
"Amazing work ! Always in communication with us with status updates. Would definitely recommend ABRA ! Staff at the Princeton ..." Read more
"Very communicative, easy to work with, got detailed updates frequently, and trust that the work was done well the first ..." Read more
"... complaints here! Getting scheduled was easy, and I appreciated the constant communication regarding the repairs and the text updates were great too. Thanks Abra ..." Read more
"... 9th only sent text. did not see text tell the 12th said he call no message no one ever told me. You would think they would of called and left a ..." Read more
"It was amazing to receive so many notices about the status of my vehicle and what was happening. The new car looks new again!"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Fabulous communication. Fabulous work. Bonus was how extra clean the vehicle was when I picked it up! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Jesse and all the staff did an excellent job. My truck was completed four days early.

Likely to Recommend

I will go out of my way to recommend. I am new to area and chose Abra because it was close. Turned out to be great decision.

Repair Quality

Excellent all around. Jesse and rest of staff were exemplary.

Customer Service

Perfect. They made me feel like I was their only customer.

Returned Clean

My Experience

Each step of the repair process was great, somewhat unexpected (based on other automotive repair experiences), but definitely appreciated!! Jesse set expectations at check-in and vehicle review and beat them. I would absolutely highly recommend ABRA in Princeton…

Likely to Recommend

Will definitely recommend

Repair Quality

From initial consult to pick up, Jesse was clear concise and an excellent communicator, this was the best auto repair experience I’ve had in sometime, well done!

Customer Service

Returned Clean

My Experience

The new box side on my truck that you guys installed looks fantastic, just need to bring it back to you for a rim to be replaced and an alignment

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would be most happy to refer anyone to Abra! Please keep up the great work!

Repair Quality

I was highly satisfied with the services I received from Abra. Eric was most helpful from the onset and provided ongoing updates while my car was in their shop. The repairs were excellent, and I couldn’t be more satisfied. I truly appreciate all of the help and services that I received and will certainly recommend the Abra shop here in Princeton whenever I can!

Customer Service

Again, all of your Customer Service contacts were excellent, including Eric, your receptionist and your entire team.

Returned Clean

My Experience

Very happy with Eric he called with updates regularly my car returned to me in a timely manner

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I have recommended it to many people.

Repair Quality

I was kept informed of parts delay during the week which help immensely with the wait. Also that they were giving it their best to locate a headlight.

Customer Service

As previously stated I was kept informed.

Returned Clean

My Experience

The entire experience and staff were fantastic at Princeton ABRA. Jesse was able to get me a quote quickly and fix my vehicle in less than 4 hours at the scheduled time. I was super impressed with how clean my vehicle was when it was returned to me. Kudos also the front desk staff for such a pleasant experience! We will be back for future repairs if needed!

Likely to Recommend

I have already recommended Abra to anyone who will listen.

Repair Quality

I am very satisfied with the service at Princeton Abra. From the ease of getting an estimate to scheduling an appointment and the timely professional work, there was nothing Abra could have done to make this a better experience.

Customer Service

From the front desk staff, to Jesse, to the auto body folks and car retailers, everyone was gracious and a pleasure to work with.

Returned Clean

My Experience

You were on top of everything and kept me informed the whole way and I appreciated that

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Nothing but good things to say about this shop and its team. Will always be my first stop if i need repairs

Repair Quality

This is the second time ive had Abra do my vehicle and they have done an A plus job every time!

Customer Service

Jesse is a rockstar there! Both times i have dealt with him hes been awesome keeping me advised every step of the way.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

It was amazing to receive so many notices about the status of my vehicle and what was happening. The new car looks new again!

Likely to Recommend

Repair Quality

We were kept well informed of each step in the process. Was happy we got vehicle back a week early.

Customer Service

Great commnucators

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was really nice! The jeep is fixed good as new. Much appreciated!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean