ABRA - Elk River

4.8 (4,195reviews)
96%
11175 183rd Circle N.W.,  Elk River,  MN  55330
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Shop AssistantSparkles

In operation 32 years, 19 years at this location.

From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Subaru

Reviews (4,195)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return - often better than before the damage. The interior and exterior cleaning provided as a complimentary service was a frequent highlight, described as an unexpected and delightful surprise. Communication throughout the repair process received strong acclaim, with customers appreciating regular text and phone updates that kept them informed at every stage. Timeliness was another standout strength, as numerous customers noted their vehicles were completed ahead of schedule. The friendly, professional, and knowledgeable staff were repeatedly commended for making what can be a stressful experience feel seamless and easy. A few customers noted areas for improvement directly from their experiences, including inaccurate automated text alerts causing confusion, occasional delays in parts availability, and isolated concerns about communication consistency.
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"I was very impressed with the quality of the repair and the cleanliness of my vehicle. Id like to know ..." Read more
"Get service, excellent work on the car, it looks brand new, super friendly and helpful associates."
"I would say the repair work is top quality."
"Phenomenal service, I cant say how pleased I am enough."
"Outstanding work and delivered the car ahead of schedule."
"It was ready at least a week before I expected it to be."
"Very good service and completed ahead of schedule. Appreciate that! I must say the price to fix it seems a bit crazy. ..." Read more
"Wasnt quite ready. I said ok take your time I can wait till Monday. It was ready then."
"... have been well-coordinated to avoid confusion. The estimated date to completion of repairs kept shifting which created uncertainty." Read more
"No. it took five days longer than the first date of completion I was given."

My Experience

Always a perfect repair and extremely professional. The number 1 stop for auto body repairs period.

Likely to Recommend

Repair Quality

Customer Service

Great team at front desk, Kelly is calm and very knowledgeable

Returned Clean

My Experience

Always a great experience from Drop Off to Pick Up! Very Friendly and Great Communication throughout! Appreciate everyone and everything at Abra! Always a Fantastic Job!

Likely to Recommend

Repair Quality

Your work as usual was very impressive the car looks great thank you

Customer Service

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Really nice work, I love it, thank you

Likely to Recommend

Repair Quality

Top work

Customer Service

Returned Clean

Likely to Recommend

Can’t think of anything that could have been better. Solid

Repair Quality

No complaints

Customer Service

Deena and Kelly both helped me. They are great. Both very knowledgeable

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

The automatic text updates that typically were not accurate I did not appreciate. They caused me stress. However, the actual texts by my representatives (Jesse) were greatly appreciated. That was incredible service.

Likely to Recommend

Repair Quality

Your automated text updates are too variable. It made me think do these people know what they are doing? When the actual human texted, phoned to update me that was wonderful. Your people are great. Get rid of the auto crap. It’s crazy making.

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Always great and incredibly friendly

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Timing and repairs very quick thank you!

My Experience

Communication was great throughout the whole process. Easy and organized workflows. Loved discovering the interior had been detailed while vehicle was in for repairs. Staff was polite and professional.

My Experience

Professional, kind, timely, and an easy process.

Likely to Recommend

Repair Quality

Fabulous job! Kelly was timely, kind, knowledgeable, and professional. I hope I I don’t need this service again, but if I do, Abra will be my choice.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

it looks like they did a good job. my biggest complaint would be that it seemed to take longer than I expected.

Customer Service

Returned Clean

My Experience

Still have a follow-up to replace trim molding after parts arrive. Other than that outstanding item, I am satisfied with the work.

Likely to Recommend

Repair Quality

Everyone was pleasant, courteous and very communicative throughout the process. My vehicle was completed on time without a hitch. Thank you Abra!

Customer Service

Returned Clean