Fix Auto Maple Grove

4.9 (2,641reviews)
98%
8725 Jefferson Highway,  Maple Grove,  MN  55369
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Shop AssistantSparkles

In operation 47 years, 9 years at this location.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com//Maple-Grove

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (2,641)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with repairs described as flawless, matching pre-accident condition, and often completed ahead of schedule. Communication stands out as a top strength, with frequent text and phone updates keeping customers informed throughout the process. Timeliness is frequently highlighted, with many customers noting early completions. Customers also appreciate the complimentary interior and exterior detailing upon vehicle return. A few customers noted minor issues such as incomplete clean-up, wiring oversights, or sensor recalibration needs, but these were generally resolved promptly. Overall, satisfaction levels are very high, with customers enthusiastically recommending the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"... deadline they were given by my insurance company. They did an incredible job & I couldnt be more satisfied with how my car turned out. I was always kept up ..." Read more
"Fabulous experience. The repair work was meticulously done and the car was detailed inside and out. Perfect!"
"Repair was perfect. Paint blending was perfect in sunlight."
"... Auto has worked on several of my cars and Ive been amazed by the results every single time. Not to mention the customer service which is outstanding. ..." Read more
"Work was completed ahead of estimate. Quality is top notch. They kept me informed every step of the way. No complaints."
"They had it done 4 days ahead of schedule!"
"The repair was finished 5 days early. I appreciate how they went above and beyond to save ..." Read more
"... me updated on the timeline of my repairs, and the repair was completed earlier than expected! My car looks amazing!" Read more
"... kept me informed throughout the entire process, and my car was finished five days earlier than expected. Everything looks great." Read more
"We were actually surprised at how quickly our car was repaired and the repair was very well done."
"... never wondered what the status was of my vehicle they called and texted with regular updates." Read more
"... more satisfied with how my car turned out. I was always kept up to date on what was happening by text or phone call & never had to stress about whether the work ..." Read more
"Communication: Regular updates on vehicle status and estimated finish date. Turn around time: Realistic estimate and finished ..." Read more
"I really appreciated how every time I called Fix Auto with questions I was able to speak to an attendant who made every effort to answer ..." Read more
"The process from start to finish was easy, clear, great communication via text updates so I knew exactly what was going on with my car, the actually were able ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Thank you for getting the truck back up and running. You guys did a great job!!

My Experience

Thanks for your great work, it was nicely done

Likely to Recommend

Repair Quality

Good work. Great communication. Super attitudes

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Fix Auto was great at keeping us updated! In addition to the grest repair work, they have great customer service too! Will highly recommend them to others!!

Likely to Recommend

Repair Quality

Customer Service

Great communication from the shop especially in regard to questions about my bike rack that was damaged

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Awesome work and fast !! Thank you for the repair !!

Customer Service

Sydney did an Awesome job!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They do a great job. Have free loaners. And keep you updated on repairs. I've used them twice in a few months now and would use them again in a heartbeat.

My Experience

Service was great! Both the work on the car itself and the customer service at the door - would recommend for friends and family without question.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Excellent work and Service! My car was completed on the date promised.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The team did an excellent job of keeping me updated on the timeline of my repairs, and the repair was completed earlier than expected! My car looks amazing!

Likely to Recommend

Repair Quality

All the hail damage as fixed. My car looks great!

Customer Service

Great communication

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

There were plenty of other issues that a mechanic noticed that weren’t fixed properly.

Repair Quality

Had to bring the car to a mechanic because I knew something mechanically wasn’t right with the car, which I told FixAuto when I dropped it off. They said they did a visual inspection and didn’t see anything. Well, they obviously didn’t look very hard because a large bracket/arm piece coming off the rear differential was completely snapped in half.

Customer Service

Customer service was great.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Looks great!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Best Customer Service!! Best Body Work! Best Timing! They even detail your car!! How incredible!! Thank you!!!

Likely to Recommend

Repair Quality

The whole process from start to finish was easy and convenient

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Really high quality repair, oem parts were used but the paint matches just like oem

Customer Service

Very great customer service

Kept me Informed?

Yes

Ready on Time?

Yes

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