Caliber - Brooklyn Park

4.9 (3,122reviews)
98%
8216 Lakeland Avenue N.,  Brooklyn Park,  MN  55445

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (3,122)

Customers say
Overall Customer Satisfaction
Customers at Caliber Collision consistently express high satisfaction across key areas of their repair experience. The quality of repairs stands out prominently, with many noting their vehicles looked brand new upon return, with precise paint matching and excellent craftsmanship. Communication is a major highlight, as customers frequently praised the consistent, proactive updates they received throughout the repair process, reducing stress during an otherwise difficult situation. Timeliness also earned strong praise, with numerous customers delighted that their vehicles were completed ahead of schedule. Customers also appreciated the cleanliness of their vehicles upon pickup, often noting interiors and exteriors were spotless. A few customers noted areas for improvement directly from their experiences, including occasional parts or follow-up issues, inconsistent update frequency, and isolated concerns about repair quality, reflecting genuine feedback shared by customers themselves.
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"The execution was precise, and the skill demonstrated was exceptional."
"... automobile repairs Caliber Collision has done for me, their repairs are absolute PERFECTION!!! Every colored surface is perfect in color and in bends in the surfaces! ..." Read more
"... professionally. The quality of the work is excellent, and its almost impossible to tell that the car was ever damaged. I really appreciate the attention to detail. Thank ..." Read more
"The quality of the work was amazing. They did a fantastic job. They kept me informed constantly, and it was completed ..." Read more
"Caliber collision has done an excellent job on repairing my vehicle!!! Customer service was outstanding!!!"
"Amazingly early!"
"It was ready almost a week early!"
"The vehicle became available for collection a week ahead of schedule."
"My car was done 3 weeks ahead of schedule, which was impressive"
"As I previously mentioed, yes it was technically done early, bit wasn't ready for pickup when I arrived."
"The whole process was smooth from start to finish. Communication was excellent throughout!!!"
"... very satisfied. The service is prompt, and their communication is excellent—they keep you well informed throughout the entire process." Read more
"I received thorough communication every day."
"... They took the time to explain the process clearly, kept me updated throughout the repairs, and delivered what they promised, ahead of schedule." Read more
"I appreciate the updates on the work my car was having done at the times I got messages from you guys."

Likely to Recommend

I had a great experience

Repair Quality

It looks like new

Customer Service

Joe was great!

My Experience

The whole Caliber team was awesome! Angela easily fielded all my calls, through scheduling and rescheduling, and with questions - with kindness, patience, and professionalism. The process was easy, communication was superb, and my car looks like new!

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Customer Service

My Experience

Used Caliber several times with different family vehicles and always happy with the work.

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Repair Quality

Customer Service

Our family has used Caliber for several vehicle repairs and we have always been pleased with the work done and the care and concern shown by the staff at Brooklyn Park.

Returned Clean

My Experience

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My Experience

Very fast, very professional,

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Returned Clean

My Experience

Jeff went above and beyond our expectations. He keep us updated on the status of our car and listened to our concerns. He madevit possible for us to pick up our car a day before so we could go on our weekend trip without any worries.

Likely to Recommend

Repair Quality

My car looks beautiful. Excellent job. Thanks!

Customer Service

Outstanding customer service.

Returned Clean

My Experience

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Returned Clean

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My Experience

Jeff did a wonderful job of walking through of what to expect. He laid out estimated timelines and kept in communication throughout. The team more than exceeded expectations regarding the entire process. Though I hope not to need repairs again anytime soon, I would more than happily come back and refer friends and family here due to your wonderful staff that truly outperformed.

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Returned Clean

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The repairs look great

Customer Service

My Experience

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Repair Quality

Repair finished ahead of schedule

Customer Service

My Experience

I appreciate the excellent customer service that both Angela and Jeff . I am happy that you got my car in and out so quickly!

Likely to Recommend

Definitely will recommend.

Repair Quality

Excellent customer service. Quick and quality work.

Customer Service

Best in the Twin Cities..

Returned Clean

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Repair Quality

My service consultant was excellent overall

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Returned Clean