Caliber - Rogers

4.9 (2,943reviews)
98%
20800 Rogers Drive,  Rogers,  MN  55374

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,943)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional communication and customer service, with many highlighting daily text updates throughout the repair process. The quality of repairs receives outstanding feedback, with vehicles often looking like new or better than before. Staff professionalism and friendliness are frequently mentioned, creating a welcoming atmosphere. Timeliness is a strong point, with many repairs completed early or on schedule. Customers appreciate the extra touches like interior cleaning and detailing. The seamless coordination with insurance companies and rental services adds significant value. While most experiences are highly positive, some customers noted occasional delays due to parts availability or minor issues requiring return visits.
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"Everyone was so helpful and kept us appraised of the progress. Gave prompt answers to questions and couldnt have ..." Read more
"always letting me know what was happening great communication"
"I received daily texts, telling me where the vehicle was at in the repair process. Very helpful."

My Experience

Really enjoyed working with Rob Larson. He communicated the process very well and made sure I got my car fixed timely.

My Experience

Rob was fantastic, he answered all of my questions and made the experience great!! He was very communicative and was a pleasure to work with.

My Experience

Excellent job

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Awesome service and communications!

Customer Service

Incredible!

Returned Clean

My Experience

Very friendly, informative and communicated frequently. Great service.

My Experience

Took a little longer than I had hoped, but service was exceptional!

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My Experience

Everything is very good. Thank you .

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Returned Clean

My Experience

My Experience

Whoever fixed the car did a wonderful job, Kristy was very kind and helpful I appreciate everything and I’m satisfied

My Experience

Communication was excellent

My Experience

Did a great job Thanks for putting me back on the road

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My Experience

I couldn’t be happier with the service I got. Was such great customer service about the whole process. My car was done sooner than I thought.Kristy was awesome!

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Everyone there gets a 10 out of 10! Very helpful and very efficient! I will recommend your place. I loved all the updates along the way.

Customer Service

My Experience

My second time I’ve been hit but caliber does a good job on communication and fixing my car. Thank you!

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My Experience

Everyone was very knowledgeable about the needed repair and shared the current service being provided.

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Returned Clean

My Experience

This was my first experience with Caliber Collision and they were very professional. Rob has a great communication skills. He updated me at every phase of the work being done on my vehicle for the two weeks they had my truck. They arranged the rental with enterprise which made my life easier. I gave Rob and the lady at the front desk 10/10 for outstanding customer service and professionalism. Thank you for great service!

Likely to Recommend

I would recommend Caliber Collision to anyone.

Repair Quality

This was my first experience with Caliber Collision and I was not disappointed. The staff I encountered were very professional and friendly. My car was with them for two weeks and they had rental car arranged for me. Rob was the staff who took care of my car, and he updated me frequently at every stage of the repair. Communication was great. I would definitely recommend this Caliber Collision Rogers' location to anyone. Thank you for great customer service.

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Returned Clean

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Returned Clean

My Experience

I have felt with other repair facilities and I was truly happy with the people that took care of my Silverado but mainly the entire staff at CALIBER . I would recommend them any day of the week ,they were awsome to work with. I Thank them. John Dorholt

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