Caliber - Rogers

4.9 (2,992reviews)
99%
20800 Rogers Drive,  Rogers,  MN  55374
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In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (2,992)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding communication, with many highlighting daily text and phone updates that kept them informed throughout the repair process. The quality of repairs is frequently described as excellent, with vehicles returned looking brand new, often completed ahead of schedule. Staff are widely recognized for their professionalism, friendliness, and willingness to go above and beyond, including cleaning vehicle interiors and exteriors as a thoughtful extra touch. A few customers noted areas for improvement, such as clearer upfront communication about the scope of repairs, occasional delays, and minor quality concerns flagged at pickup - all points raised directly by customers. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"They did an incredible job!"
"... an autobody shop for repairs and i was blown away. Caliber absolutely exceeded my expectations and went over and above to make my experience outstanding. The communication ..." Read more
"Best collision repair available. I would recommend Caliber Collision to everyone!"
"... of these happened in the last 15 years or so and this shop has been top flight for every experience. Nobody wants their car damaged but if it does happen ..." Read more
"It was early!! Even when requesting a tight deadline I felt very accommodated!"
"Yes, I was very happy when they said my Mazda CX 5 would be ready two weeks ahead of schedule. I was kept informed of the progress as the repairs ..." Read more
"Done a couple days earlier than expected."
"Vehicle was ready much faster than i thought it would be, with daily communication from the shop on status."
"Vehicle not fully repaired due to a part being on back order"
"... over and above to make my experience outstanding. The communication via text with updates on a nearly daily basis was so appreciated." Read more
"The communication was absolutely amazing! I would bring my car here a hundred times over just for fact that the communication ..." Read more
"Fantastic communication from the team. Daily updates throughout the process."
"... from this shop is exceptional! Besides the fact that the repairs are always done perfectly, the professional and great communication is why I continue to return to this ..." Read more
"... finish. They were upfront and realistic with timeline. The communication was excellent! They answered all my questions. Even the Lobby area was inviting and had snacks and ..." Read more

My Experience

Great work and communication. Happy

Likely to Recommend

I already have recommended Caliber Collision to a friend.

Repair Quality

I won't go any where else.

Customer Service

I won't go anywhere else.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did an awesome job

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The service was excellent it was my first time with them and would not hesitate to recommend them to anyone who needs their car fix.

Customer Service

The service was excellent it was my first time with them and would not hesitate to recommend them to anyone who needs their car fixed

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Customer service, clarity and flexibility was great

Likely to Recommend

Repair Quality

The work done was great and done quickly, my only complaint is that I believed that my bumper was to be replaced but they told me that it would be repaired on the day I handed it in.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I am satisfied with the repairs and everything but the wait time was a little too much.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Kristy and Caliber were awesome.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Rogers staff is wonderful to work with

My Experience

Rob kept in regular communication with updates which I appreciated

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I really appreciate every single person I interacted with. Amazing service. Christy rocks!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car is like new! Job well done! I am very pleased with the workmanship and the kindness of your employees! Especially nice dealing with Kristy! She went above and beyond for me!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very satisfied. Very friendly and knowledgeable. Thank you.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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