ABRA - Chanhassen

4.9 (4,486reviews)
97%
60 Lake Drive,  Chanhassen,  MN  55317
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In operation 30 years, 19 years at this location.

From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (4,486)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team is widely recognized for proactive communication, including regular text and phone updates throughout the repair process. Timeliness is a strong suit, with numerous customers reporting their vehicles were completed ahead of schedule. Staff are frequently described as friendly, knowledgeable, and professional. Complimentary interior and exterior cleaning received enthusiastic appreciation. A few customers noted areas for improvement, including occasional delays beyond initial estimates, isolated quality issues such as misaligned molding or paint concerns, and in one case a lapse in parts tracking that prolonged the repair significantly.
AI-Generated from reviews written in the last 12 months
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"Excellent workmanship! Thank you! My car looks amazing!"
"Abra always does a great job. This was the 2nd time I've had my car repaired by them. I am always impressed ..." Read more
"Quick, professional and very happy with the finished product."
"Very professional team at ABRA Chanhassen; they did everything they said they would and in the timeframe quoted. The car is perfect again. Thx ABRA"
"Outstanding workmanship and customer service."
"They did an amazing job! Very fast and efficient! got my car back sooner than expected & were very on top of communication with all parties as well!"
"My car looks great and it was finished earlier than the projected time frame which was - nice surprise. It smelled really good when I got in and it was ..." Read more
"A usual, the repair work was completed on time and the car came home looking like new! Thanks for your attention to detail."
"... not be available to pick up as planned that day. It took another four days to get my car back." Read more
"... estimator indicated it would likely be over 11 days… And it ended up to be double that timeline." Read more
"Abra was great at communicating the status is repairs to me. They communicated with both the insurance company ..." Read more
"Great communication and went above and beyond!"
"Great care from customer service start to finish. Kept is informed of progress"
"Communication was poor. I had to reach out for updates and at some point the parts order was canceled. The ..." Read more
"... done on time...no updates on the day it was ready. we had to call to get an update only to learn it would not be ready on time" Read more

Likely to Recommend

Repair Quality

Vehicle parts were not fitted right and the vehicle had to go back.

Customer Service

Had to call to check on vehicle. Especially when I had to bring it back. No apologies or sorry for the inconvenience after having to bring it back.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The staff were great on keeping me updated on repairs and everything went smoothly. Great job on body work and detailing. Abra is a great company to work with!

My Experience

Wonderful job and the service was impeccable!

Likely to Recommend

Repair Quality

It looks great!

Customer Service

Great interaction with employees. The receptionist was pleasant and helpful. Great employee.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Very clean

Repair Quality

Looks great

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Short time period to get car back. Receptionist wonderful. She was not only friendly but explained processes thoroughly. Jeremy personable and explained process and time period of car being in shop.

My Experience

Likely to Recommend

They did a fantastic job and even detailed my car! The only thing they forgot was to order a small black cap that I had asked for that was missing after i had my car towed previously.

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I appreciated that your staff communicated regularly about updates repairing my car.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Ryan and team did a nice job

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The body work was exceptional and they detailed the car. We were not expecting it and were very pleased.

Likely to Recommend

Repair Quality

Quick service and less money than estimated!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

All the staff and especially Jolene and Alita were very helpful. They stayed in touch and sent regular updates. The work was done quickly and the outcome was perfect.

Likely to Recommend

Repair Quality

A great experience during a difficult event. Jolene was great to work with and kept us informed on the progress through completion

Customer Service

Very organized and efficient

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Good communication on keeping me up to date on the repair stages of my car. The completed job looks good and it was ready when predicted. Great job!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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