ABRA - Sterling

4.8 (1,299reviews)
93%
1818 North Locust St.,  Sterling,  IL  61081
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Shop AssistantSparkles

In operation 10 years.

ABRA Auto Body & Glass in Sterling is locally owned and operated by Sterling Chevrolet and is located just south of the dealership. we have a combined experience of over 120 years in the automotive industry.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,299)

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They did an amazing job!! Exactly what they said it would be and they even cleaned my car and waxed it. They went above and beyond so very happy with them 10 out of 10 would recommend

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They did a great job and customer service is top notch!

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They exceeded my expectation.

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Best customer service.

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A stated before, vehicle was not completely fixed to original condition. I feel that they wanted to push it out hoping I wouldn't have caught everything that wasn't right. Why else would you not say anything about the hood and fender not aligned until I pointed it out.

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Initial repairs were not completed to original like new condition. Car was 13 weeks old. Hood was not aligned properly neither is fender. When I pointed this out , they then admitted to knowing it but never said anything. Not good business to me. Said that the technician tried multiple times to align it but had no success. They have said they would order a new hood, then say they want to try again to realign everything again. Gonna give that a try and see what happens. Also , lower front end clip is coming loose from fender that is not aligned correctly as well . Don't think you should say a car is completely done when it's not done correctly.

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Initially everyone was great. Kept in contact with all updates and time frame. Since car was picked up, was told that they would contact me with time and day to drop car back off for followup repairs which was supposed to be following week. Never received call. I had to call them, and it's 2 weeks after the fact.

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Very satisfied with the whole process except the payment process. People don’t carry the kind of money around with them that need to pay for your service

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I was able to stop in and have them check my windshield to see if the chip could be filled, and I was able to get in the next day.

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Extremely friendly and courteous and helpful.

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You guys did an awesome job!

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The car looks great.

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Compassionate, caring staff. Genuinely interested in you.

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